I stopped by here the other day when I was roaming around Lafayette, and it's got its ups and…read moredowns. The bathrooms in the back needed a bit of work, some of the toilets in the women's restroom were overflowing and rather gross. I was expecting to see some sales/clearance items out in the garden center, but there weren't any, which was surprising, given the time of year it is.

The Washer Dryer I bought, LG Washtower, seems like a great machine. The Free install came at the…read moreprice of all new attachments that i did not need because the old ones were fine. I had it delivered and installed. The installer switched the hot and cold lines on the washer, and my machine is smart enough to know and text me. I hit the chat on the app, but the bot was useless and wanted me to look at an extended warranty. I asked the bot for a person. She was of no help and kept trying to sell an extended warranty. I called the story, and after ten or so excruciating phone bot minutes, I got a person who transferred me to a person who was upset that I was angry and did not listen to my concern. He was only concerned about himself and that I give him respect. No one ever apologize and offered to send someone to fix it.

Easy to recommend this wild child of hilarious excess, frozen pizza, lighting, Christmas trains,…read moreand that great n tasty root beer is all here!

Five-Star Experience Thanks to Amanda! I visited Menards on…read moreOctober 8th, and I had the absolute pleasure of being helped by Amanda, who was working in the shelving section in the front corner. She was one of the most genuinely kind and helpful people I've met in a long time. She didn't try to upsell me or push expensive items--she simply listened, guided me to exactly what I needed, and made the whole experience easy and enjoyable. It's rare these days to find someone who treats customers with such patience, honesty, and care. We need more people like her. Amanda truly made my trip to Menards a wonderful experience, and I hope she knows how much she's appreciated!

We bought our cabinets at Von Tobel's when we added on to our house. They were super helpful to…read morework with and the cabinets (some of which required custom dimensions) were beautiful. Recently I needed a new charger for our Pasload nailer and they had them in stock! Nice. Highly recommend!

Great service! Super helpful and knowledgeable associates that take their time to answer any…read morequestions you might have. Very easy to find assistance, unlike the big box stores. Prices are good, and the store is well organized. They have a great area with kitchen and bathroom mockups.

Stopped by here the other day to check out their lawn and garden center. They really only had just…read morea bunch of ferns more than anything else. Not really what I was looking for, but looked fine all the same. Wish I could have found some other options but they must be out at this location compared to others.

Never ......I repeat Never by a vaccum from Home Depot!!!!!!!!…read moreI have had to return 3 in a month and I was informed on the third one that my card would be flag and I would ot be able to return... I upgraded everytime.....never again!!!!!

It's pretty typical harbor freight. So rating isn't compared to Home Depot or Lowe's, but it's…read moreexactly what I expected (except the layout was different than the other stores I go to). Cashier was friendly (but that varies from HF to HF from day-to-day).

We had horrible customer service due to a poor customer service representative. I left $500 or more…read moreitems due to a lady with blue hair. Because she didn't want to go check for a gentleman who called to see if they had a item that they had a day before. And she I have no idea I didn't work yesterday. Instead of taking a minute to go look she just said you will have to come and look. Which I thought was very poor customer service. We will never go back. I'll look else where from now on.

A very well stocked supply shop . I came in for an assortment of metric fittings and to get some…read morehigh pressure hoses fabricated while I wait. The staff are very efficient and courteous.

From the owner: kkkkkkkkkkkkkkkkkkkkkkkkkread more

Horrible service direct from "the owner". Was refused a return that was bought the day before…read morebecause it was now discontinued. A cordless saw that needed multiple recharging to cut through a few 1x2's! Not a final sale or anything the customer would know about just considered "Policy B" by management. We always try to support small businesses but this kind of thing would be a simple return at the big box stores!

I run a toy restoration shop, and sometimes, I find myself coming to this particular Ace Hardware…read morestore off of Beck Lane in Lafayette. They seem to always have the odd things that I'm looking for. Their service is outstanding too! Jason Spangle Old Foundry Toy Works

Hoo boy! Some nasty reviews here. Yikes…read more I'm sitting in the parking lot of West Lafayette Menards writing this. I had such a good experience I wanted to share immediately. It's 11:35 am Saturday, Jan 21, 2023. For all those people who had trouble in the past, it's safe to come back. Or try again. I had a return and was met at the counter with a smile and a "no problem!" even though the error on the custom paint was my own. I got what I needed and the check out staff were lovely and a random staff member walked by and offered to take my empty cart. Store is fully stocked and fully staffed...and apparently fully trained. Either that or they only hire nice people. Way to go Menards HR! And to all the Menard's crew that helped me today, thank you!!

I just moved to the area and had hoped to shop here as it's most conveniently located for me;…read morehowever, they do not provide a military discount. Both Lowes and Home Depot offer military discounts. I had hoped a local business would be as interested in supporting their local community. Additionally, employees that I encountered during my experience here were less than friendly or helpful.

Nope never again. Billed me for something they never did. Never even got an estimate or even…read morestepped foot on my property and they billed me for services never rendered.

You won't let my mother cancel when she's been a customer for 8 years. She didn't know she got…read morelocked into a 3 year automatic renewal. What an incredibly poor business practice. We will make sure we tell everyone we know to not purchase anything from your business. She is in her 70's and had no idea that you scammed her in this way

Best value for a bale of straw in the whole area, crazy people are paying three and four times…read moreRural King's prices at Home Depot. I had a quick and friendly stop with a lot of stuff a bit confused which bale I was wanting but showing the online store stock photo was helpful for everyone.

Great place to shop for animal products. They even have a little bag t of everything!read more