Pet Etc goes beyond its role as a pet store to become a community center for pet lovers in west…read moresalem. Excellent grooming services, a diverse selection of toys and treats, and very well behaved store animals are only the start. Pet Etc regularly hosts displays for local animal advocacy groups, promotes pet friendly events, and even hosts a mall santa for pets in the holiday season. The employees are delightful and do a lovely job making your pet feel like a rockstar. I can't even leave my house without Rufus trying to convince me we need more snacks from Pet Etc. The product markups are significant, so be price aware as you shop, but I feel the additional value this shop provides the community justifies paying 40 to 60% more for a toy or a bag of treats.

Great selection and prices on dog food also love the treats they have that are not rawhide based…read moreand toys for my little puppy. Groomer has been wonderful. Started with Susie as a little puppy and they've been wonderful great friendly staff very knowledgeable.

Knowledgeable staff, they've worked with me for almost a year to help us find the best dog food for…read moreour girl nova. Food and skin sensitivity has been a huge challenge, we tried multiple different brands of food, until we found the right one.

Thank you for your amazing customer service and great products. We have no complaints.read more

Salem pet supply has good quality stuff! Barkworthies, RedBarn, smoke house and DogginSticks. They…read morehave many more brands for chews. They even have a Raw, Freeze Dried and air dried options for dog and cat. I find it so cute that they have a self serve Dog Cookie Bar. 10 out of 10 recommended.

Friendly and helpful staff. Very well stocked. Items not available at other pet stores are carried…read morehere.

Love this store and all of the people in it! They have great products and have helped my dog so…read moremuch with joint pain issues. I will be forever grateful for how much they have helped my senior dog decrease pain. They also do a wonderful job at creating community and raising funds to help animals. On top of that the prices are very reasonable considering the high end services they provide. One of my favorite stores in Salem!!!

Where do I start. This is store is the Reason to support and shop small business. Their customer…read moreservice just goes above and beyond. They have been on the journey with me and my dog who has severe allergies for the last 10 years. They do research, they read every label, they are a wealth of experience and information and always there to help and listen to your needs. They've special ordered things I could let get anywhere else through the supply chain issue of Covid. They've continually stayed open after hours so accommodate me rushing to get off work, knowing that they are the only ones that carry the food my dog can eat without getting sick. Their compassion and work ethic is outstanding. Thank you for being in Salem, thank you to the staff that has stayed. I appreciate you so much!

Awesome personnel in grooming! Rebecca took my dog in for a…read moresimple nail trim even though they had closed for evening! It took her 5 minutes and made this customer very happy. The job done on dog was an excellent job! Good for her and her patience, misty was a happy dog!

I have yet to have a positive experience with Petco grooming on commercial Street in Salem, Oregon…read more I will never go back. They seem irritated with my presence and my dog's presence and the fact that we want services at all. They work very hard to turn us away every time. I go in for a walk-in service however I've been reprimanded for not making appointments and I've also been reprimanded for making appointments. In the time it takes them to find reasons to not trim my pups, fanny and feet they could have done the job five times. They have been rude on the phone and in person every time. I even was reprimanded for calling to cancel my appointment because I had a flat tire and had to have my car towed. They were extremely rude, even though I took my time to call them to cancel my appointment for something that was completely out of my control. Awful!!!! My dogs are the loves of my life and should never be made to feel as if they are a burden for a service that is being paid for.

Great selection. Awesome place to shop for yard, garden or farm. Love it! It's also great to walk…read morein and ask questions, because they are always happy to spend time with you.

Henry's grooming at Wilco Farm Store is my preferred service for Henry's grooming. He is ok going…read morethere with no problems or anxiety. The groomers are very kind and he seems most happy to be there. The expense is nominal and very low compared to other groomers. I recommend them.

The employee working today was unnecessarily rude and aggressive when I went to check on the "desk…read morefrog." Zero customer service skills, hostile attitude, and no professionalism whatsoever. Save yourself the headache and go to a different location. I know I will never be returning to this location.

All of their fish are in terrible condition. Most betta fish are diseased, some already dead. It's…read moredistressing to see animals in such poor care. Will never be coming again. Recommend no one buys their betta fish, they will likely be diseased and it supports practices like these.

Affordable vaccines. Convenient appointments online. Very organized vaccination program with loving…read morewonderful staff manning the vaccine queue.

Scheduled our pups for nail trims. Went to the appointment and learned they canceled our…read moreappointment. Male groomer was rude and showed nothing to being sorry about the issue.

I love this business and the staff here. Very friendly and welcoming. They always have great…read moreinsight for questions regarding food for your dogs, treatments etc. I highly recommend this place. I have been going here for decades.

I LOVE this place! We buy our dog food here, bird feeders, medicine for our dogs, gift cards, and…read moreI buy gifts here for my friends! My newest and about every 2-3 week purchases? 50 lb. Bags of wild bird seed and cracked corn for the ducks that visit my back yard! The most ducks I've had were 47, but tonight only 31! And...I also got great advice about a "bird app" that I downloaded to record the birds I hear and it tells you the birds that are chirping! It's called the "Merlin" bird app! Thank you Copper Creek for all your help and loading up my lbs. of bird food, duck food and dog food every time I come in there! AWESOME customer service!

picked up our bird about three weeks ago. He is a real joy. Because he was hand raised, he is…read morevery friendly. I enjoy watching him play with his toys. He is such a clown. Patrick is very knowledgeable about all the birds he has on site. He was quite helpful in helping us decide on the right pet for us.

If I could give this place a Zero I would. VERY unethical breeders. 20+ birds stuffed into a room…read morein very small cages. No toys, dowel perches and fed only seed. They only care about the Money. They didn't like the comment I made about how I only saw seed in their bowls. Tried to bs me into saying they feed them vegetables and zupreme pellets. Don't give these people any money.