Staff helpfulness varies, but generally the store stocks a good selection of products for a wide…read morevariety of pets - we have a rabbit. The prices are competitive with Amazon and they are close by enough to be a good alternative. We will support local merchants so that Amazon isn't the only choice.

I bought six fish, specifically asked for all male. Two died a day after the month grace period…read more The other four were all the same except they actually gave me three females and one male. So now I have three pregnant fish with way too many fish eggs in my tank. And i called to ask what to do with ab this because ive never had three pregnant fish at once and i wanted all male to avoid this issue all together. But when I called, the first person i talked to was extremely nice and easy to talk to. The sec person repeatedly cut me off while i was trying to ask questions because god forbid i forgot the actual name of the specific breed of fish and it's just not possible that happened. Well it's possible. It did happen. Im pissed. Dont go here save your money and energy.

Cute dog store right in downtown Kirkland! It's not really big but has a lot of the basics - food,…read moretreats, beds, leashes, etc! They carry a good variety of dog attire (cute jackets, etc). They are always friendly when I bring my dog! It's a great place to swing by if you are in downtown Kirkland! Support small businesses!

Friendly owners and really unique toys for our dogs. We bought a dragon and a sloth with…read morefrosted-donut life preserver! Both crinkle and squeak which our pups love.

Stopped by today because one of my dogs is having appetite troubles. I explained to the employee…read morethat he is old, has cancer, and has limited days left and that I just want him to eat some food he loves and want to try new things. Aleen was very empathetic and helped me pick out some free samples and gave me suggestions beyond products they offered. Her care for my situation went above and beyond what you would expect from a pet store employee, and I was touched by her kindness. The store is clean and beautiful and has great selections for everything you could need. I choose a more holistic approach to food and dog care and feel like this store meets my needs, no matter what I am looking for. Awesome staff, awesome selection, and clean store! It also doesn't have that weird sterile pet store smell, which is really positive.

Nice place with good pets food selection. Nice staff and good customer service. My cat Boots…read moreloves this place .

Wonderful selection Incredible, friendly service…read moreKind to my dog Convenient location with Starbucks, hardware store, UPS Store and Grocery Outlet nearby!

Very knowledgeable staff and quality food! I get their frozen raw and my two little dogs get…read moreexcited when it is meal time. Highly recommend Natural Pet pantry.

We attended puppy play last Saturday and our pup was the only one there. Diane mentioned she had…read moreconsidered calling us to let us know, but for her own "selfish reason" wanted to spend time playing with a Golden Retriever puppy -- which, honestly, we appreciated. She was charming, transparent, and we truly enjoyed her energy and approach. She also shared that the Kirkland puppy play had just restarted and they're still trying to spread the word. We reserved again for this Saturday and I called ahead, asking the store manager (Ted) to please have Diane call me if our puppy ends up being the only one again, as that defeats the purpose of puppy play and socialization. Unfortunately, Ted was not particularly accommodating or customer-oriented. He stated she likely wouldn't call because she teaches classes all morning. When I explained that Diane had almost done so the previous week, his response was, "It's free!!" -- which felt dismissive. While it may be complimentary, our time still has value, and the goal is structured social interaction with other puppies. After some back-and-forth, he did take my number to relay the message, though it felt reluctant. We understand puppy play can serve as an introduction to training services -- and we are genuinely considering signing up. We really like Diane's approach. However, customer experience matters, and interactions like this do influence our decision about where to invest in training.

Disgusting filthy store, unorganized and looks like a storage ! Dirty !!…read moreMy first and last time here ! ! went there to buy loads of dog stuff, dog food , dog crate dog collar , bed and to make a new dog name tag in their machine. I had picked up my stuff and I asked where the tag making machine is and the associate who was casually just chit chatting with another careless associate said I can't let you use it because it is located in the dog training area and today we are training dogs and we do this 2 times a week! So they crate up the area and the machine is located in there 2 times a week 2 full days not usable! What a customer service and what a way to lose new customers !!! They had take up half the store to make money off training and blocked off bunch racks and that machine ...I put every thing down and left and never going back to this filthy petco

My 3.5 year old golden was in dire need of a bath and other grooming needs as she had been a bit…read moreneglected due to a serious illness in the family. She has never been to a groomer before and was always "groomed" at home by me and my wife. Found Kirkwood Pets through an online search and found their reviews to be positive. Very easy online appointment setting. You can choose what services and any add ons you may want and also pick a specific groomer if desired. Very good communication through text, email, and the Square Go app. Pricing was similar other grooming places. The shop in right on the corner of NE 85th Street and 132nd Ave NE in Kirkland's Rose Hill neighborhood. It's a bit tricky to find the first time because it seems like you are entering into a condominium complex. The shop is nice and has a few pet supplies for sale. Upon arrival I was greeted by Fiona who would be the groomer of the day. She was very nice and our pup seemed to like to her. Once the session was complete I received a text message that she was ready to be picked up. She came out beautiful and happy. Fiona told me how it went and even pointed out a minor concern with her rectal area. Checkout was seamless on the tablet at the register counter and Fiona didn't hover while I was deciding on the tip. She also noted that the "add ons" I ordered online were actually included in the full service bath. I really appreciated the honesty! Overall, we are VERY PLEASED with our dog's first grooming experience and highly recommend Kirkwood Pets to other pet owners. We will be back.

So happy with the grooming my pet had. He is usually very uncomfortable getting groomed, but…read moreaccording to Kaitlyn he did wonderfully! I highly recommend this pet shop/ groomer. Our dog Darwin was beautifully groomed from tip to toe. He was shining like a diamond and smelled wonderful. Can't say enough good things about both my and our dogs experience. Thank you Kaitlyn!

Today I went into the store and I met John he took such good care of my two dogs and made sure that…read morethey had the proper harness on and he fitted them countless times to make sure they fit he did an excellent job and I hope the owner is listening to this yelp or reading this yelp because John is very patient very nice and my dogs were puppies I wanna give a five star Yahoo rating to John Personally I think he'd be better and Management than the store manager

We came by after taking our fur babies to a off leash dog park nearby as we were celebrating our…read moredog's birthday and decided to bring her to a new city. As we arrived, we were greeted warmly by the staff members and were told that if we had any questions then they would be more than happy to assist. They also offered treats for our fur babies which is always a bonus! The store was neatly organized with plenty of walking space for owners and their pets to roam around. We came specifically for some birthday hats and accessories and were pleased to find it close to the entrance. As we were trying different hats, one of the employees Arrow offered to take some pictures of our birthday girl and told us that they offered a birthday goodie bag. We were delighted to hear this as who doesn't want to spoil their precious puppy on their special day? It took only a few minutes for them to get us a bag and Arrow also mentioned that we get 25% off treats, toys and food that could be used with the same year. What a steal! We decided to get them some hides (our dog picked them out for his sister and himself) and dog food. We came in for a birthday hat but left happily with much more. The genuine care for their customers and pets was very clear. From friendly and professional customer service, all types of products, and one of those neat water dispensers for dogs and cats was fantastic! We will be back!

First, I love to support small, privately owned businesses. Secondly, the ladies are always very…read morehelpful which is a huge plus. Lastly, my dog lives what I bring home!!

Wonderful store with amazing employees and selection. Me and my little dorks new go to spot!read more

My dog and I love wally pets!!…read more We love close by and he tried to drag me here every walk. They have a great selection and the nicest owner and staff.

Nice neighborhood Pet store that is packed with plenty of goods for your four-legged friends…read more The couple times I've been here, I've been greeted by the very nice store workers and even treated to free treats. There is a large supply and selection of mostly food, treats and other chewables but also a nice selection of toys and pet accessories. What I like and also grabbed on my last visit are the large sized Braised beef hide free chewables. These come in all different sizes and flavors including chicken, venison, duck and more. The more you buy; you can get slight discounts which is nice. Because of it was my 'first visit' I was treated to a hedgehog chew toy by outward bound! A gent I chatted with said it lasted his dog several months, so it sounds like quality, which we all like. Along with this, it's just nice to support a local business and though I've not yet met Paul (The owner) I've heard many nice things about him and as mentioned, each visit the staff are very friendly and helpful. Stop by Wally's and check them out!

Located in the Evergreen Village Business Center in Redmon, Wa, Mud Bay provides very high end pet…read moresupplies. There are 63+ stores across the Pacific Northwest, HQed in Olympia. It is named after Mud Bay Road, the location of its first store (the road being named for the body of water nearby). My daughter needed to get some gourmet (think refrigerated) for her new dog, so we tagged along. It's a very large store inside, with pets being encouraged to come in. The staff was super friendly and helpful. You will find a lot of brands that you don't see in the super-pet stores that we used to frequent. One interesting learning that I recently obtained is the existence and use of a 'bully stick' for dogs. Mud Bay has a large selection of all shapes and sizes.

I love this place!!! It reminds me of a Whole Foods but just for animals hehe, I'm a first time dog…read moremom and I have a puppy who's a very picky eater! I've been to lots of pet stores so far and I keep on returning his food bec he doesn't want to eat, my girlfriend told me about this place and boy was she right! Kaitlyn one of the sales associates helped me and she was so friendly! My puppy Archie immediately warmed up to her and she was so thoughtful to give him so much Treat samples and meal toppers! I bought a lot from this store bec it's very good ingredients and less preservatives! This store will be my main store from now on! I'll keep on buying from here because I love the customer service and Archie loves the food that Katlyn recommended! He loved all that she suggested too! I bought a bunch of meal toppers and his new food which to my delight he scuffed in seconds and this was before me hand feeding him since he would sniff the food I gave him from PetSmart! I also like how clean this place is too! If you're looking for a healthy supermarket to buy your animals' needs then this is the place! They have amazing customer service and look for Katlyn too! Actually they're all so nice and helpful here! Makes me want to come back for more! Hehe definitely this place deserves a 5 star rating in my books!