We came here as we needed to stock up on some dog food as we ran out and needed some more during our trip in Oregon. This Mud Bay happened to be close by the hotel we were staying at and we were welcomed warmly by the staff members there. The staff members were very friendly and told us that we could ask them any questions if we had any and were polite with our dogs. We got what we needed fast as everything in the store was well organized and labeled for what we were looking for. I also love that the water bowl was clean and filled with lots of water as we were traveling and our dogs were quite parched from the long drive. Once we found everything we needed, we went up to the cashier, Kessandra T. and had a quick and pleasant transaction. They even added extra treats for our puppies to have a great trip. We love Mud Bay and it was great to have the same awesome service here as we are from Washington! read more

This is a cute shop. We're traveling with 2 dogs so we stopped in to get some dog cookies. They sell little pales that you can fill to your desire (price is based on weight.). My 2 were in having sniffing and trying to take samples. I was shocked at how affordable the pail was.... I would get 1/2 a container of milkbones for this price. I wish they were down in California! read more

Mud Bay - Pet Stores Near Me - Beaverton, Oregon

I wish they would label all collars To be quick release or not I purchased a color that I thought was a cat collar and quick release. It was a thin, black nylon collar with reflective letters that said mudbay. I'm not quite sure which section it was in, but I thought it was a quick release cat collar it was not me and the cat had a terrible accident where she tried to get the collar off herself she got her lower jaw, stuck under the collar and, she panicked she almost went through glass window. She was in flight and response as she was in pain, trying to get it off herself.. it took me two of the neighbors to be able to capture her and hold her still long enough to wear. We were able to safely cut the collar off of her when I called. I was told by a lady on the phone they keep dog collars in the dog area, which to me was her just trying to be defensive. I am hoping that they will tag these collars appropriately read more

Mud Bay - They have a mud bay black collar not marked as dog non break away Horrible they need to label THIER collars - Pet Stores Near Me - Beaverton, Oregon

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Everyone that works here is always so friendly and helpful! I just needed some dog treats and waste bags to restock our supply in the camper. All locations are always so willing to help point you in the right direction and offer suggestions. Thank you for being so awesome! read more

Mud Bay - Treats for the kiddos - Pet Stores Near Me - Beaverton, Oregon

Because we regularly buy a certain size and flavor of dog food that is not normally stocked at this location, the manager has put in a special order for us, every couple weeks, so that there's always some on the shelf for us. Today I found out from a chatty and knowledgeable clerk...that this mudbay will no longer make reoccurring special orders for customers. Because the manager who did this for us is gone. And catering to local customer needs "is less efficient". Ummm okay then. So I guess we must now go to another location to woo a manager into a reoccurring special order scenario. Lame. read more

I can't say enough good things about the staff. My Charlie Chibbychops has food allergies a sensitive stomach and picky eater. They have been so helpful with his ever evolving diet. Their can trials and return of unopened food has been a wallet saver too. read more

Mud Bay - Charlie Chibbychops - Pet Stores Near Me - Beaverton, Oregon

The staff were incredibly nice and helpful and enjoyed my dog Skippy! They gave him extra love and a snack. The bucket is treats is very nice because you can mix and match! Will definitely be going back when I'm in town again!!! read more

Great place to shop for your dog or cat great knowledgeable, people extremely friendly service

Mud Bay is ALWAYS the right choice. I've never been to a location where the employees aren't friendly, where the store isn't clean, or where I can't get help or free treats :) I loved this location because as the famous quote from Step Brothers says "there's so much room for activities!" This location is so much bigger than the location near my house where I usually go. But laid out the same, same great products, different employees but same friendly greeting and service. I know some people think that Mud Bay is too pricey but they don't carry friskies and gravy train products they carry better quality food and treats. The staff can help you find great products that suit your pets needs. I'd rather buy at Mud Bay and infuse money into a local business that has local employees who love their job and helping pet owners. All in all I LOVE Mud Bay. read more

Mud Bay is my go-to for all things DOGS. This location is newer and bigger and has the best employees. They'll help you find whatever you're looking for whether it's the right type of food for your companion or something as fun as doggie birthday gifts. They know their products well and are always willing to help. I don't know much about cats, but it looks like they have a great selection of cat items as well! read more

Couple of staff here are super helpful and knowledgeable, which is the main reason for me to keep coming back. The manager might give you some attitude if you have a return tho. read more

Well talk about wonderful! Online chat helped me find the right food for my new puppy. Called in to order new dog tags. Called again to confirm that the dog crate had a puppy divider. Needless to say, I bugged them a lot and they were knowledgeable, accommodating, and friendly. The products we received were high quality and as described. It was great to have a loca pet expert help me get the right things. Thanks to Gabby and Amber! read more

Great place to find quality pet food, treats, and friendly staff. I got canned cat food for sons kitty. She loved it!

Jackie & Bobby are both extremely knowledgeable about their products they sell (I learned so much!) and are so helpful and friendly! This new location is so clean, nice and well organized! I really could have shopped in here for hours! What a great addition to the Beaverton area! Can't wait to come back and shop soon! Thanks again Jackie and Bobby for all of your helpful advice and tips on helping with my sweet pups anxiety! read more

I am really grateful for this store and the workers are always so helpful! The quality of the products here are top notch and the workers are knowledgeable and seem to genuinely care about animals and helping to make good choices for them be it nutrition or toys or any issue you may have! I cannot say enough good things about this place!! read more

THE BEST! Look no further for your pet supplies. I know on the surface it can seem a bit pricey but honestly they are priced quite fairly compared to chewy, or other big name pet stores (coming from a coupon cutting, bargain hunter). Let's break it down on a few things - Location: very convenient parking, large store with big aisles and plenty of space, very organized, informative tags on the products, plenty of brochures with information on things like diet changes. Staff: the kindest people, always remember my pup, armed with treats for every dog and even considerate about allergies, so helpful - when they don't know the answer they are willing to find it for you, curbside service, delivery, what more can I say! Selection: they have my usual things I need like treats and toys, but they also have a great selection of premium food, dog ice cream, fun and locally made toys, about a million different treats you didn't know you wanted to spoil your fur baby with, and everything for walkies to bath time. I can't say enough how much I love these people and their wonderful store. I get just as excited as my puppy to go see them. read more

I love this store and location! The employees are always so helpful & attentive! The selection of healthy pet products products is wider than most stores in the area, too, and if they don't have a product, they're willing to order it for you to pick up later! Just overall a great experience. I just wish they sold more small animal items so I wouldn't have to even go to Petco! read more

Great store-they had everything I needed for my dog! I feed him premium food and they have a nice selection. The staff was great and sent me home with a sample for a treat for him. read more

The staff at Mud Bay in Beaverton Town Center is great. Our dog has multiple myeloma cancer and is not eating. Matt, the manager, and Kasssandra helped us to try to find a dog food that he would like, or at least eat. They have some high-quality foods that you don't normally see elsewhere. We left there with a couple of options and the good feeling that they really care about our dog's welfare. read more

What a great experience! We were greeted as we entered and engaged in a discussion with both associates about our cats. We found both to be helpful, knowledgeable and courteous. We left with multiple new samples and a wealth of knowledge to try with our felines. We look forward to many returns to this location. read more

I had a bad experience that may have been due to someone just having a very stressful day. Matt, the manager, went absolutely ABOVE and beyond to make it right. Thank you so much for caring and putting that extra effort in to make sure your customers are so well taken care of. I hope you and all of your staff are doing well and getting through this hectic time. Thank you again for being so kind. read more

Superb service!! The store manager Justin as well as his team provided outstanding service! The young woman who greeted us was very friendly and helpful and the manager was great! He helped us get situated and also offered us some free samples to give our new kitten to try out! As well as 3 whole cans of soft food to try as well. Not to mention the thank you note that they gave us with a coupon. 15/10 and I will be returning! Thanks again Mudbay team! The kitten loves her toys and tower! Keep up the pep, it was rejuvenating read more

I had the very best experience possible while I was here. I drove into Beaverton to pick up my sweet little mini goldendoodle, but unfortunately we didn't manage to get everything we needed before picking him up (that's my fault... I forgot it takes 3x as long to shop with a toddler in tow). I had found this store while googling pet stores near the breeder. On their website everything seemed to be comparable prices to the big stores, like Petco, so I decided that I'd rather go local (plus they seemed to carry higher quality food). When I walked in I was super overwhelmed since I was running late, tired of shopping with the toddler, and worried about driving through Portland traffic on my way home. I walked up to the check out desks and said to all of these lovely humans "I need help! I basically need someone to shop for me!" They we're so insanely accommodating and so patient with my toddler. One person came out and they took a photo of my sweet puppy (I should've gotten it... oops) and helped adjust the harness we were getting. They walked around grabbing stuff and bringing it to the cart and to the front desk while I tried to keep track of my little human. Honestly... I was like a chicken with its head cut off and they just handled everything for me. I could not be more grateful to them. They never once made me feel like my kid was a nuisance (and he was thank you very much). Honestly, I am so glad to have supported this local store and I will be back if I'm ever nearby when I need my doggy goods. If I lived nearby we would for sure be regulars. read more

Mud Bay - Elliott with one of his favorite toys from Mud Bay. - Pet Stores Near Me - Beaverton, Oregon

A big thank you to the Store Manager, Justin and another employee Jackie, for all of their help and love with our Lab puppy Lemon! Best customer service ever! They care about their furry customers! I appreciate that they took the time to help us find the perfect harness and coat for Lemon! This store and everyone there are incredible! Highly recommend! If I could give more than 5 stars I would! read more

Mud Bay - Lemon in her new harness! - Pet Stores Near Me - Beaverton, Oregon

Wow, the best pet shop ever! Everyone was extremely helpful, knowledgeable, and super kind. Definitely coming back x)

I went there to get food for my puppy because he hasn't been eating his food. I got help from the manager Justin and he was extremely helpful. As soon as you walk in they greet you (great customer service-more places should learn from them) and Justin helped me the entire time and explained all of the foods. He gave me samples for my puppy to try and that I can return the food I bought if my dog didn't like it because they donate it to shelters, which is so great. Such amazing service and you just don't get that these days. Thanks so much MudBay and Justin!!!! =) read more