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    Pacific Pets

    4.3 (25 reviews)
    Closed 9:00 am - 7:00 pm

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    4 years ago

    The best!!! Everyone who works here is so nice. If you want to support a great local company, this is it!

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    6 years ago

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    7 years ago

    This is a GREAT pet store. I get Fromms for my aunt's dog when I'm up to visit her. The staff is knowledgeable and very pleasant.

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    9 years ago

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    13 years ago

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    Ask the Community - Pacific Pets

    Review Highlights - Pacific Pets

    Shayla & Judah have all the knowledge that will help you with finding the right food for your four-legged family member.

    Mentioned in 2 reviews

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    Nature's Pet Orenco Station

    Nature's Pet Orenco Station

    3.5
    (35 reviews)

    I had a really great experience on my first visit to this store. As a new puppy owner I've been…read morebuying a lot of stuff at your typical places (Amazon, Chewy and PetSmart) but it's so nice to have a small local shop to visit and support. I stopped by midday on a Saturday and was the only customer in the store. I was greeted immediately upon entering and I was able to spend time perusing the entire store. There is SO much to look at and I discovered that this place carries a lot of my favorite products at comparable prices to the other places that I mentioned. The staff member was friendly and helpful. I'll definitely return. Thank you!

    Came highly recommended from a friend. I was excited to go there and get multiple items for my new…read morepuppy. The woman behind the counter could have cared less that I was a even there. Out of courtesy, I first said: You don't mind if I bring my puppy in, do you? ( the puppy weighs 5 pounds) Her surly response: As long as he's on a leash. (which he was already, if she'd bothered to look). Okay, so I let that pass. I said: friends to told me to come in here because you could help me with my new puppy. She, in the same surly manner said: well, that depends on what you want. Okay. I'm done. I think I may have interupted her texting time or game time. Whatever. The mood was so soured, I thanked her for all her help and left. Won't go back. If this is how women run a business, they're not going to get mine, nor anyone I can "influence" against it. Too bad. I live only one block away. But, don't want to do business with anyone I inconvenience.

    PetSmart

    PetSmart

    2.7
    (56 reviews)

    My best PET store in Lincoln County! Only today I expanded my curiosity by walking around &…read morechecking out what else they've got beside dog leashes & cigarettes. My main visit today was for name tags for my 10 week old brothers (Denali & Luca). The choice of tag I used astounded me when the employee said that the tiny tag can write up to 4 lines plus the backside. I was super shocked & relieved because my boy's necks/ body weight are the tiny size & not a more strong-like neck (like that of a dog or adult cat) such as a larger sized tag, which I was sure I needed to fit the long names. If anyone needs a find I'd recommend Mini Pet Mart (especially, for instance, cheapest cigarettes & their friendliest customer service) if pet supplies are being searched.

    My friend's dog get groomed here regularly and have high praises but this is my first time using…read morethis PetSmart's grooming services at this location. Eli did great with my Australian shepherd Wrigley! She listened to my concerns and confirmed my service needs and was very communicative about my expectations and grooming preferences. Wrigley is generally good with grooming, just not a big fan of the dryers. Eli has previous experience with Aussies and did a great job with him! He came out fresh and clean and extra soft! The pricing is very reasonable as well for a dog his size and needs. There was also an option of paying online instead of taking it to the cashier and coming back to pick up which is nice. We will bring him back to get groomed by Eli again for sure!

    PetSmart

    PetSmart

    2.8
    (90 reviews)

    I received an email asking for a survey after my recent PetSmart visit. This part of the email got…read moreme: "Pets can't take surveys. But you can." And I realized... I can take a few minutes to write a survey / review. Plus I've been coming to PetSmart for years for my family dogs (s/o Cali & Apollo!) BUT this time is different as my visit was for my recently adopted kittens "I recently got two kittens and as a first time cat owner I did not own any cat supplies. I knew the basics that I would need but I got everything I needed and more from PetSmart! I was impressed with the selection of products and the cleanliness of the store. Friendly staff. I was asked if I needed help finding anything. Since I was getting a lot of supplies (more than I had anticipated), the staff kindly let me leave my full (and heavy) basket at the cash register so I could continue shopping without having to carry my basket all over. It really eased my way and provided a calmer shopping experience. The associate at the register informed me of the PetSmart app and helped me create an account which was easy as 1, 2, 3! She was nice and friendly! I felt nervous purchasing so many items and was worried about what other people might think... but the register lady was very kind and helped to load my shopping cart. I'm not sure if she could tell or sense I was nervous... but she eased my nerves by congratulating me on my kittens and asking about them (which I was more than happy to share!)" Posted to company survey 3/24/26.

    Ambiance *** Cleanliness *****…read moreService *** I started going here vs the other big box pet store mainly because they always have the pet food variety I want for our dog. I have been frustrated elsewhere trying to get our picky dog the food he will eat and it has been here every time I go in. The store is also very clean, a little cluttered which is pet peave of mine, trying to navigate aisles and customers (and pets). Stores need to stop filling the aisles with product. (Past life I was a grocery manager). Employees in the store tend to ignore you, but the cashiers are polar opposite and make me leave with a smile.

    Petco

    Petco

    2.1
    (38 reviews)

    Came here for dog grooming and I must say that I am very impressed. My dog looks amazing. The best…read moreshe's looked in years! I had tried other groomers and they had always made me feel concerned that my dog was a difficult one (anxious). I've gone to pick her up at other groomers and had issues where the groomer either skipped out on cutting and washing her face and butt or clipping her nails. As a result, I would groom her myself and do a poor job at it because I lack the tools and expertise. When I brought my dog here today, she was in pretty bad shape. There were several matted spots, lots of hair in and under her ears. Overall, the coat was spotty and lop-sided after at-home grooming for around 2 years during the pandemic. Nonetheless, Hallie (the groomer) managed to listen to my concerns about my dog without showing any judgement. I dropped off my dog at 4 pm and got called at around 7:30 pm that she was done. Expectations were low, but when I saw my dog come out through the back, I couldn't help but smile. Hallie managed to transform my dog into a cute, undeniable ball of fluff. Not only have I ever been this pleased with a grooming job, but also this proud of my dog. My dog looks fancy! Thank you so much Hallie.

    No customer service at all. Bad experience…read more Online orders are not filled, then they blame "system updates" for not completing the order. Headed for bankruptcy,1.3 Billion in debt. Petco plan is to "focus on an upgraded loyalty framework and refined omnichannel shopping experiences." "Restructuring" since Feb. 2026 has done nothing to improve conditions in the store or customer service.

    Parrot Cabana

    Parrot Cabana

    2.7
    (3 reviews)

    I recently purchased a pair conures. They are trained in general, and I will continue to work with…read morethem on fear of hands and stepping up. They are making my home theirs. Despite having their wings clipped, they do fly. It has been helpful to have them restricted as we all adjust to their new home. I look forward to their feathers all growing in, so they can exercise safely and enjoy life inside.

    I don't do business with this company anymore because I asked them to find me a bird and I paid…read morethem $200.00 dollars and I didn't get a receipt. three days later I fell and broke my tailbone. I was in a lot of pain and might have to have surgery. So I called and canceled my request for the bird and asked for a refund. The owner was so upset that she called me a name ( that I will not repeat). She told me that she had a No Refund policy, that I was not aware of, she had not told me that at any time when we spoke of the bird before. I told her that I didn't think that was appropriate in my case. Then she said that she would refund my money after she found a bird and placed it in another home. That was on December 9th of last year. At the time we spoke she had not found the bird that I had requested and has not responded to my emails or calls or text messages asking for the refund. I have had the BBB and Consumer Protection Agency contact her and she has not responded to them either. It has now been 4 months and I have not received nor heard from her yet. That is very bad business!

    Pacific Pets - petstore - Updated July 2026

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