This will be my one and only go to pet store for life. I recently stocked up on dog food in preparation for a long trip with my dog. Sadly he passed before the trip. Pet Barn took the food back and gave me a full refund even though I had opened the bags. They're prices are no higher than PetSmart for anything I have purchased. Not sure where the recent 1 star review from Kristie is coming from. Pet Barn is awesome. read more

Always very friendly and helpful with my orders and follow up with phone calls promptly

Great local pet store for all your pet needs. Also, it is a lot cheaper than a pet smart and other big box stores. Support your local pet store. read more

Pet Barn - Baby bunny food. - Pet Stores Near Me - Portland, Oregon

If I could give this place zero stars I would. I have been a long time customer at this store for years, however, it was sold to new ownership and has gone downhill since. The prices are way (and I mean way) above what you would pay at ANY other pet store. I save money going elsewhere even with having to use gas to get there. The customer service leaves a lot to be desired, but I have learned from other customers that the employees are the owners relatives and their friends so there is no expectations of excellence. It's sad, this used to be my go to place for everything for my pets. They knew me by name, would even offer to go pull what I needed to save me time, and would carry it to my car. Now it is just uncomfortable and unfortunately I no longer do my shopping there. :( read more

Great customer service! I found my favorite litter there! Also my kitten loves these chews I found. read more

Pet Barn - Litter - Pet Stores Near Me - Portland, Oregon

Pet Barn is the best! I needed to return some dog food and find a new variety for my finicky pup, and they were so there for us. Shop local. Support local makers. read more

I've been meaning to thank the helpful staff at Pet Barn for helping me pick out cat food that meets the specific health requirements of my lil' guy. See, our young cat developed a serious urinary problem where male cats are unable to pass crystals formed by mineral buildup. Our veterinarian's solution to our cat's issue was, of course, to recommend an expensive prescription diet available at their office. The cat recovered and was fine, but I was unsettled by the ingredient list in his new food. This particular prescription food relies on a high dose of sodium to make a cat thirsty and force them to drink more water so they will pass minerals more easily. So I started doing a little research. Cats, by their very nature, don't eat much grains, nor do they drink a lot of water as a result. Unfortunately, mass-market cat kibble is chock full of grains--even some of the "natural" stuff. It makes absolutely no sense that the very thing that caused the root problem for my cat--grain--was now a prominent ingredient in the vet-issued food that was supposed to help him. Never did our vet tell us any of this. I decided to say no to feeding my cat high-calorie, high-sodium, wheat-based food that would inevitably surface other health issues for him later in life. Upon the advice of a friend, I checked out Pet Barn. She said they were super helpful and knowledgeable when it comes to a more holistic approach to pet health. The gentlemen that helped me that first visit knew exactly what health issue my cat had and sympathized with my concerns. They helped me pick out a grain free dry food and low phosphorus wet food with ingredients that I can feel good about giving to my little guy. It's been over a year now since I have been going to Pet Barn. My cat hasn't had any issues whatsoever after transitioning him off of the prescription food. When I went to a major chain pet store before going to Pet Barn, they had no idea what I was talking about and didn't seem to understand my concerns about grains in pet food. The point is, Pet Barn gets it. It is obvious that they truly love and care about pets the way we, their families, do. read more

Pet Barn - Pet Stores Near Me - Portland, Oregon

Been coming here since 2018 when I moved into the neighborhood. Always nice to be able to support a good local small business, everyone here is very friendly, and knowledgeable and many of the employees seem to stay awhile. They carry all of the ökocat cat litters, which is what I prefer to use with my three felines, bulk shelled peanuts for my Scubjays and Crow friends, plenty of seeds in packages and bulk for my other feathered friends. Good variety of quality pet food, raw diet, organics, treats, toys, feeders, carriers, medications and all the usuals. Pricing is average, some items slightly higher, some slightly lower. They can even special order things for you and accept coupons. Store is clean, disabled friendly, has a customer restroom and there's plenty of easy parking in a big shared lot. They also work with a local animal rescue and usually have one or a pair of cute and sweet cats or kittens in the store up for adoption along with a random rotating variety of birds, rabbits hamsters and other small animals from time to time. Best little pet store in town, definitely worth checking out and supporting. read more

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This is a wonderful pet store. They have great selection of food, toys, and other items. The staff is friendly and knowledgeable. I have gone in there for Rabbit treats, dog food, dog toys, cat food basically everything. They also have a cat normally for adoption through another place. OVERALL GREAT PLACE. read more

Love this place. Even though we live 40 miles away, we make the trek out to Pet Barn because they sell our favorite dog food. The staff is incredibly helpful & they always go out of their way to provide great customer service. read more

I was in the market for a new harness and my neighbor suggested i stop by the Pet Barn. The staff was very friendly and knowledgeable. They helped me pick out the right one for my dog and fitted it. I bought some treats and will stop by again when i am low on dog food. The store is in the same shopping center as Bales, around the side. read more

I LOVE Pet Barn. Everyone there is very knowledgeable about dogs (probably cats too but I don't know anything about cats!) and can give good advice and recommendations about the best food for your dog. The food and treats that they carry are very high quality. They have a great return policy if your dog can't or won't eat the food. I also love that they actively support rescue groups. read more

Knowledgeable staff that will take the time to answer questions and guide you to the best product for your pet (even if the best one is the less expensive one!) Good selection of quality foods (although some are a bit pricier here, but it's a local store and the difference isn't huge). I have a hard time finding my cats' kibble, for some reason, and they not only have it here, but they also have it under a frequent buyer program. Happy to have this so close to home. read more

This is my go to pet store they have all the best food treats toys anything you need but most importantly the people that work there are really amazing that's always what decides my choice for where I'm going to put all my money for my pets into because it's really important like to be able to ask the people who work their questions And not feel embarrassed or ashamed for asking questions because I've had places where I go and ask questions and they are quite mean and rude and people here are just amazing and that's why I always come back because they are just truly amazing and they have good prices they have a good frequent buyer programs it's just a great place to get all your pets needs. They have all different qualities and price points for people of all socioeconomic classes and that's something I really appreciate as well! They have one bag that is 40#, and it isn't exactly the highest quality food like some others they have, but it's still higher quality and better than ANY grocery store bought food! They care about pets health and wellness and I always want to support small businesses!! Thanks pet barn! read more

I've been going to Pet Barn for 6+ years, ever since we first got our dogs. We've been very satisfied with the knowledgeable staff, great selection of products, and great return policy. We are quite loyal customers to the grooming salon that use to be here, so much that we followed them when they opened up Muttley Crew. If you're looking for a small, privately owned, neighborhood pet store (ahem, proper storage of dog food/aka not Petco), then this is the place! read more

Pet Barn is the best pet store on the west side. They stock a nice variety of high quality food, and they always have cats and kittens on display for adoption. Every time I visit, there is a new set of kitties, so their adoption rate is impressive. More impressive is the consistently helpful, friendly and knowledgeable staff. They seem happy to be working there and show a genuine interest in every customer. read more

Compassionate, knowledgable staff that know their products and pets incredibly well. They are very conscious about everything they sell and support. They sponsor cats through Columbia Humane Society and host them in their adoption pen with love and exceptional care until they get adopted- however long that might take. They have taken care of numerous numbers of my ex-foster kittens as they're waiting to find their forever homes so they don't have to sit in the small overcrowded shelter. I always know I can trust them to care and love these scared little buggers better than any other group of people. Good people all around, and the best little pet supply store you could choose to support. read more

I love love love this place! I receive the best customer service every single time I stop in. The staff is also highly knowledgable. I trust them more than my vet! They only have the best intentions for you and your pet and do not try to upsell you on anything. I am always blown away by the depth of knowledge they have about each individual pet brand. This place gives you way more value than the price you pay. My vet tried to convince me my 2 year old dog had liver issues, they used tactics to scare me in order to get me to keep coming back for visits. I went to Pet Barn and explained what the vet said. The manager explained WAY MORE than my vet did. He was able to direct me to a certain food that may help the issue that was being over dramatized by my vet. Basically, the food did end up lowering her creatinine levels. Phew, thank you Pet Barn! Every single staff member is helpful. Please stop going to chain retailers and support this local business - you will not be disappointed! read more

Over-all a good place. I've had some good service and some not so good service. I like most of their choices in food and treats. I also like that they have frequent buyer cards. read more

Pet Barn - Pet Stores Near Me - Portland, Oregon

Wow, this is a gem of a find! Great selection and the nicest people! They spent a lot of time with me trying to find a new food for my puppy. They even looked up information of the web which was really appreciated. In the end, i spent a heck of a lot of money getting my puppy set up, but it was well worth it and I will be back very soon! read more

Great knowledgeable staff. Really good prices. My dog peed and they didn't seem to hate me for it Hahahaha. High quality food and treats at a lower price than other places I've seen. read more

I have a 2 yr old whippet who has special dietary needs and the Pet Barn has a great selection of natural and healthy dog foods. After the whole tainted cat/dog food scare from China, we wanted to give our dog something that is produced here in the US and that is what led us to Pet Barn. You pay a little more but we don't have kids and our dog is all we have so we spoil him and try to keep him as healthy as can be. The staff is extremely knowledgeable and the 2 cats that hang out in the store are super cute. Pets are welcome! read more

I go out of my way to support this locally owned small pet store. The staff is always helpful and knowledgeable. They offer a rewards system for being a loyal customer plus some brands of cat/dog food have their own separate rewards that Pet Barn will keep track of. When I was out of town my mother was able to walk in, ask them to look up my account, they grabbed it for her and walked it out to the car for her. read more

We don't just love Pet Barn because it's our neighborhood pet store, we love it because everyone who works there REALLY knows the products. They've helped us through cat and dog allergies, adoption/fostering problems and a few health issues. I can't say enough positive things about this store. We've been going to pet barn for 3+ years and have never had a problem! :-) read more

First time in this place. It's wonderful. I couldn't believe the good service. I was helped right to the things I needed. It blew me away because it been so long since I had such good customer service. I highly recommend it. read more

A fan - local and very helpful. They give you honest, knowledgeable advice. Great selection of quality products.

Pet Barn is a great local pet store with a great selection of all things pets. Larry has been the owner for a long time and is very nice to deal with. They also carry a large selection of locally built cat furniture. If you are in the area, check this place out! read more

This place is awesome and can't say enough good stuff about this place! I have been going here for several years now. They are very knowledgeable. The staff is soooooo friendly. They have helped me with a pit bull that has skin issues. My vet wanted me to put her on Hills Science Diet Prescription fish-based food and I did for several bags at $80/bag. Her itching and little bumps went away but her skin was all dry and flaking and it wasn't before. I was talking to one of the staff here at Pet Barn and he said to bring in the bag and they could find one with similar ingredients. So next visit I brought in the bag and sure enough, they found one that was not just similar (First Mate) it was almost identical except it had more fat and more omega3 and cost $58 not $80! My dog's flakiness went away and her itching and bumps did not come back. If they don't have something they will check to see if they can order it for you. Tonight I came home after work at about 6pm, they close at 7pm, and I realized at 6:30pm that I was out of dry dog food. I hoped in the car and drove there (about 4-4.5 miles) and they said if that happens again just call and let them know I am on my way and they will stay (she said they are usually there til 20min after closing anyway). read more

I've been going to Pet Barn for all my cat food and wild bird seed needs for years. I love the range of products especially the cat litters which have much less dust and tracking than those available in grocery stores. The owner is very personable and helpful as are the entire staff. Nice place to see the adoptable kittens too from Columbia county humane society. read more

Love Pet Barn. It feels like a small town store where you have a connection with the people working there. They're super helpful finding supplies and will special order if they don't keep a particular product in stock. We keep two German Shorthaired Pointers, one bunny, indoor fish and a koi pond all well taken care of shopping with them. Very happy to have them in the community. read more

I recently adopted two kittens and have needed a lot of advice on things like kitty litter, kitten toys and food. Each employee that I have interacted with has offered helpful experienced advice. For a small store they have a wide selection. read more

This is the first pet store I've found where I can get food for my dog, my birds, AND my rabbit all in one place. And it's not a chain! Love it. read more

I, too, was a loyal customer of "Pet Barn", before Jeff moved his store and renamed it "The Muttley Crew". I was always pleased with the service at Pet Barn, but now that Jeff has his own store, he only carries the best in pet food and toys and his staff is very experienced. read more