There's NEVER a time I leave Mud Bay unhappy. The employees, their knowledge, the environment,…read moretheir patience for shoplifting 4-legged customers. (That would be my canine snacking through a selection of treats) They are absolutely wonderful. I highly recommend them for ALL your pet purchases. The manager (I think...who has the lab there all the time with him?) recommended us this fishy (I think it's a salmon,) for our T-Rex chewer of a dog. We thought well I guess we can try it!! Dude he KILLED a Double Kong Wubba and had the first BALL ripped out and shredded. In 15 minutes. This salmon might as well be called Happy Salmon because we have had it over three months and it still squeaks and Finn still loves it SO much!! What a good buy. If you're stuck on how to help your pet, need food, treat, toy, litter whatever kind of recommendation - Mud Bay is YOUR place too. I also LOVE that they always support local rescues as well. Mud Bay is THE BEST!

Popped in today to grab some Life Essentials freeze dried chicken, one of the cat trees in the…read morewindow caught my eye, I asked the employee working if it was okay to take a photo, not only did they say yes they moved it so I could get a better photo. Customer service is always top notch here, and to the employee that helped me today, sorry I didn't get your name so I could mention you in this review.

My Pug slipped out of her harness while I was dining at one of my favorite ramen shops in the…read morePortland area, and the owner suggested I visit the pet supply store several doors down! I'd never heard about Janis & Jack's Pet Supplies before, so I was really appreciative of the recommendation. This place is incredible! Janis & Jack's has something for everyone, from food and supplements, to harnesses, leashes and more. The store provides just about every kind of food one can imagine, including my favorite Primal raw food products. (Just a note: I've been feeding my dogs a raw food Primal diet for nearly 15 years and we've been blessed with happy, healthy dogs without any major health issues. I believe their health and longevity is, in large, due to this diet) The owner of the store was working during my visit, and went out of their way to help me find a harness that worked for my pup. I really appreciated the kindness and support I felt, and I wholeheartedly recommend this store to anyone who needs pet products and supplies. They offer gift certificates as well, in case you're looking for gift ideas for your pet-loving friends.

This store is the cutest. So I took my boys there a few months ago after the little guy got Groomed…read moreat Goat and Bear. The boys NOSED their way through and we got some treats. I brought both boys to the groomer as Finn, now over 50lbs is not willing to let Mama cut his nails anymore. So he got a nail grind. Afterwards, Finn PULLED me to J&J's lol he was determined to get treats!!! And he did. Both did. And it's a really cute - locally owned shop. So check it out!!

We came here as we needed to stock up on some dog food as we ran out and needed some more during…read moreour trip in Oregon. This Mud Bay happened to be close by the hotel we were staying at and we were welcomed warmly by the staff members there. The staff members were very friendly and told us that we could ask them any questions if we had any and were polite with our dogs. We got what we needed fast as everything in the store was well organized and labeled for what we were looking for. I also love that the water bowl was clean and filled with lots of water as we were traveling and our dogs were quite parched from the long drive. Once we found everything we needed, we went up to the cashier, Kessandra T. and had a quick and pleasant transaction. They even added extra treats for our puppies to have a great trip. We love Mud Bay and it was great to have the same awesome service here as we are from Washington!

This is a cute shop. We're traveling with 2 dogs so we stopped in to get some dog cookies. They…read moresell little pales that you can fill to your desire (price is based on weight.). My 2 were in having sniffing and trying to take samples. I was shocked at how affordable the pail was.... I would get 1/2 a container of milkbones for this price. I wish they were down in California!

We love Nature's Pet and have been coming here for years. The owner is amazingly knowledgeable and…read morefriendly, and remembers us and what we are feeding our pets. The staff are helpful and they have a great selection! Highly recommend!

Friendly and knowledgeable staff. Nice selection of dog and cat food. Claudia and Philip are the…read morebest

Review is for the staff! After adopting puppy we had for a long stretch of time a nightly walk at…read morePetco and got to know some staff members and they're genuinely the sweetest people. They also have a vast range of different products.

I unfortunately don't usually have a pleasant experience at this Petco location, I stop by every…read moreother week to get crickets for my pet frog. I've been told to ask for them at the counter and usually have to wait a while for another employee to get them from the back. It may be short-staffing issue, but some of the staff seems to be unmotivated and unfriendly, and I feel like it takes a lot longer to get my crickets than it should. My most recent experience was especially negative, I had stopped by the day before and been told that they did not have any crickets because of a supply chain issue, and would be receiving them the next afternoon. I came back the next day to find that they were still out of crickets, so I decided to get some small roaches instead. They were on clearance, so we needed to wait for manager approval on the register for the discount. The manager took more than 10 minutes to arrive. I don't think I will be visiting this location again, which is a shame because there are some great, friendly people who work there, but they are overshadowed by the poor customer service attitude of management and some other employees.

Very Pleasant Experience I Discovered This Store Years Ago. Just Recently Setup A Tank I Found They…read moreMost Beautiful Selection For Fish

My son is 9 and he finally had enough money to buy himself a fish tank. This business has well…read moreeducated employees about all things aquarium who are also patient with a kid who seems to be making life decisions on fish each time we are there. They even have live plants, aquatic frogs and vampire crabs. The staff are helpful, kind, and patient. Fish tanks are clean! Excellent variety And the fish that he and his sister chose are happy and healthy. They even helped with knowledge about filters, and talking about when the water is safe for the fish.

Pet lovers look no further, this pet store is fantastic! Whether you have a bunny or cat, dog or…read moreguinea pig, the selection here is great. It even has supplies for feeding wild birds. The selection for dogs and cats occupies most of the floor space but my three-legged guinea pig has gotten some great loot from Western Pet Supply. The products for dogs that they carry is impressive. If you're looking for a Ruffwear harness, they have multiple kinds. If you want a Jolly Egg, they have two different sizes. Looking for Ziwipeak, a premium dog food from New Zealand? How about a squeaky stuffed shark? Comfy, cozy beds? Expandable crates? Exercise pens that break down? Yeah... all those things, they have. And if they don't have them, just check in with a knowledgeable employee and they can let you know when their next shipment is coming in or if it can be special-ordered. Their cat selection looks equally impressive. They have cat grass at the front of the store, wand toys, many litter varieties... it's awesome! The only thing I've gone there for and haven't been able to find in stock is the white Care Fresh small animal litter but that isn't a game-changer (I can get that almost anywhere else). I really like the small animal hides and natural chews that they keep in stock. There was a day when someone came in with an unleashed dog and instead of throwing a fit, the staff kindly offered a leash to the dog's owner. The staff usually takes a minute to come over and greet my dog with tasty snacks and Daeli (my beagle) loves it. Also the staff can set you up with a frequent buyer program, which vary by company. Love this store!

Today we got our 10th purchase of dog food free, Staff always acknowledges you and are friendly…read more They have everything your pet needs!

This will be my one and only go to pet store for life. I recently stocked up on dog food in…read morepreparation for a long trip with my dog. Sadly he passed before the trip. Pet Barn took the food back and gave me a full refund even though I had opened the bags. They're prices are no higher than PetSmart for anything I have purchased. Not sure where the recent 1 star review from Kristie is coming from. Pet Barn is awesome.

Always very friendly and helpful with my orders and follow up with phone calls promptlyread more

The staff here is so friendly! I only shop here so can't speak to the grooming or training. They…read morealways have what I am looking for in stock and the staff is very knowledgeable about offering alternative options when needed. I also had to exchange a bag of dog food because my pup decided to get picky and the process was seamless. They even gave me a smaller donated bag of food as a secondary backup.

Yelp and there website says it closes at 9 pm, showed up at 8:45 they locked the doors and said…read morethey closed at 8.