I bring my German Shepherd to Heather once a quarter to get her undercoat taken care of and she…read moredoes such a fine job every single time. My dog has separation anxiety and does not like to be groomed but Heather is magical! She's usually booked out but you just gotta plan ahead! Pic: a tired puppy but she smells good.

Ginger looks fab, and Heather was extremely reasonably priced + scheduled me immediately in, for…read morethe day after we spoke. Will be returning to Heather for all our doggy grooming needs in PDX!

Brilliant. Albert is a master and my little Teddy has never looked better. Spends the time to do…read moreit right.

This hidden gem is worth the appointment. We have a large double doodle and 2 small shedless dogs…read more Nothing but amazing haircuts and kind words of "you need to brush your dog more" . My smaller dogs don't like being groomed except here...not even at my own home. Knowledgeable and willing to work around our schedules as well. He also has some high end grooming gear, things I'm jealous of having 3 dogs in constant need. The style is breed specific as well, other groomers generally have there "main cut" that they apply to all breeds, not here! . They also use a mild scent shampoo, we are particular about fragrance and their choice is mild and perfect.

Pixley has never looked so good after a grooming. Well done Martha! And I will also point out that…read morePix is way less stressed going to see her than his previous groomer.

First, we LOVE the groomers here. They are so engaged with and loving to our pup that he thinks he…read moreis going to his fun place when he goes for his grooming. And he always looks super fresh when they are done! Second, the store and the people who work in it are top- notch. Great product and great advice- and when they don't think they have the right thing, they tell you who does!

first time having my scotty trimed there! the best grooming he has ever had in8 years!! excellent…read moreservice! thanks

Where to begin? If I could rate negative stars I would. I've…read morealways been on the fence with them. They claim to be Lagotto specialists but I found them average, and they've always been a bit condescending (especially Erin) but I always let that pass. I made a recent appointment with two weeks notice and things went off the rails. First we received a message shortly before our appointment that we needed to reschedule since they were going to be closed for several days. Odd that they took my original appointment without knowing that but I was fine to reschedule. Their next availability was the following Saturday so we changed our plans around the change in schedule. No problem. Then things fell apart. We live 35 miles away from Coats and Tails in Washington State. And there's only one briidge on I-5 for us to get into Portland. Unfortunately on that Saturday the state of Washington decided to do major repairs on the Interstate which caused a significant stoppage, which caused all of the side roads to be severly backed up. End result is that our typical 40 minute commute took us a full hour and a half. So instead of being early, as we intended, we were 20 minutes late to arrive. First off, being late to arrive is our fault, not theirs. I did call them 30 minutes before our scheduled appointment to give them notice of our delay, but their voice message said that even though they are open they don't answer the phone or check their messgaes on Saturday. That made the delay even more stressful. I arrived 20 minutes late hoping that they could still help me, considering that I readily agreed to move their mis-scheduled appointment to a day that ended up being challenging beyond my control. The staff has helpful and understanding but they needed to ask Erin, who promptly said "no, we can't take her since you're late. We're trying to beat the heat" Which I took to say that they could have helped me but she didn't want to. She offered to reschedule, yet again. But no sympathy for what I had to go through for them. Again, I WAS LATE which was my fault. But Erin's arrogance and condescending attitute finally got to me and I'm done with this place. They do reasonably good cuts. Not enough to account for their premium pricing but it is what it is. But life's too short to put up with that arrogance and poor customer attitude. There are better options in Portland. Hope that you consider that before you go back to Coats and Tails

For saying they treat fear aggressive dogs well, they did not even give my dog a chance. My dog is…read morea rescue, he has had some poor experiences at groomers, but when we lived in Vegas they never had an issue using a muzzle and getting a full groom. Here, we dropped him off and they returned him within 5 minutes. It was almost like they didn't even try. He was partially wet. I'm upset because their website is advertised as specializing in this kind of experience that makes dogs comfortable. And they treated my dog far from that.

I just picked up my 3lb dog from this establishment. I had asked for a bath and blow dry as she…read moredidn't need to be trimmed. The cost for this service was $80 + tip. I know she is challenging to groom because she is small and scared, so I'm willing to pay a bit more for grooming. But a bath for $92? That's just ridiculous. I recently moved to this neighborhood and wanted to support the local businesses. My dog has been to this groomer 3-4 times now, and the combination of the pricing and quality just isn't worth it. I'll drive across town to my previous groomer from now on.

This pet service was a god send. Our private walker got too busy and doggie daycare was…read moreoverwhelming and traumatic for our corgi. I contacted Tails & Trails and within a couple of hours we were already having our initial home visit, and were able to schedule for daily care the following Monday. They offer a wide range of services, are extremely flexible, and offer bundle discounts. I'm no longer stressed leaving my Ruby at home - she's extremely happy!

They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

You can call and get a same day or next day appointment which is really nice. They are quick. I…read moreasked for a summer shave and didn't really give any other direction. The groomer kept his face and tail, fluffed them out which I really appreciated.

We have been taking our dogs here for a few years now and we continue to return. They are really…read morefriendly, always accommodating, always complete the cut we requested, very quick, and the cut always looks really good. Prices are very reasonable compared to other locations. I really like how they are able to get us in same day vs making an appointment several days down the road.

We went in for a nail trim and we're out so quickly! Wonderful service. My dog's nails are black,…read moreso I cannot trim them myself. Great job!

We love Mudpuppies! They recently refreshed the space so the prices went up a bit but they're…read moreawesome. I have a mastiff mix and she doesn't like her paws touched. However, she love's Elizabeth who gets the job done without making my pup scared to come back. I also love Elizabeth's attention to detail ie handling yeasty paws and rugged claws after a trip to the farm. We feel very lucky to have a good groomer after losing Darcy. Darcy got my pup comfortable in the space young but Elizabeth keeps her currently content. There are other groomers we've had do walk in nails which is a service we love! I do think most are good but you'll have to try for yourself. Tip: if you need a groom but can't get into Lombard, Vancouver sometimes has openings. Best smelling soap ever in Vancouver.

RE: my 4/21 Review: After a snafu regarding some…read moreinstructions I gave the groomer. I was upset and took it out on her. I wasn't clear about what I wanted and she made an assumption that wasn't right. To her great credit, she called me and apologized and offered to return my charge for the groom. This is a good business woman who took responsibility for her part of the mistake. Murphy and I apologize for or snap reaction.

The service and the staff are top notch. Since the 1st…read moretime I've brought my dog to them I have received such amazing care and service that wouldn't ever take my dog any place else. Highly recommend and pricing is more than fair . Chris and Oynx .

Always a great experience for my Gabby with all her grooming and boarding needs. Highly recommend…read morefor people who love their doggies and want them loved when they have to go out of town and can't take them.

I've had great experiences taking my dogs here over several years (2 successive dogs) . When I…read moreemail or call for an update they communicate back quickly. The dogs always seemed well-cared for and happy when I picked them up. My dog stayed with them last weekend and urinated in his bed or otherwise soiled it while he was there. The staff kindly washed it for me before I picked my dog up. I thought that was extra nice so it motivated me to write this review.