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    Mt View Sanitary District

    2.7 (3 reviews)
    Closed • 7:00 am - 4:30 pm

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    Lay Lab - Visit our clinic for reliable and convenient blood draw services. We're happy to serve you!

    Lay Lab

    (8 reviews)

    I scheduled an appointment at my home for a blood draw for a metabolic panel to check my health. I…read morecalled Lay Lab via the phone and my call was answered quickly. The person who received my call was very pleasant and nice. I was able to schedule an appointment at my home for the blood draw the following morning. The person who I spoke with, Bernadeth, explained the blood draw procedure and told me she would be at my house at 8 AM the following day The following day I received a text from Bernadeth telling me that she was on her way. Bernadeth arrived at my house a little early and messaged me if it was OK to do the blood draw now. I told her it was fine. I opened the door and was met by Bernadeth who was dressed appropriately and in fresh scrubs. Bernadeth presented me with her business card and politely asked if she could come in. She entered my house and asked me if there was a place I felt comfortable for the blood draw. I directed her to my kitchen. Bernadeth was very professional, put on rubber gloves, laid out a sterile pad on my kitchen table, and explained the procedure to me. Bernadeth found a vein she liked and carefully cleansed the area where the needle was to enter my vein. Bernadeth's skill in placement of the needle was fantastic and I didn't even feel the poke nor any pain at all! After the draw, Bernadeth placed the needle in a sharps container, gathered all the equipment she had used for the blood draw, and put them into a plastic bag. Bernadeth explained the procedure for the results, thanked me, and left my house. I would like to pass on that the level of professionalism, communication, attention to detail, and sanitation and safety practices were greater than I expected. The in-home service was so convenient for me and the cost was extremely fair compared to if I had to travel to a clinic for a blood draw. Nevertheless, I highly recommend Lay Lab for any blood draw procedures you may need!

    My mother has challenging veins. Due to this, it can be difficult to get a good blood draw for…read moreher. Bernadeth is patient, kind and gentle. She has demonstrated the skill to not only complete the blood draw, but to do so without causing pain and panic to my mother. Additionally, she works with my schedule to ensure we get our labs done at a time that is convenient for my mother and I. Bernadeth is compassionate and is an excellent phlebotomist. She will always be trusted in my home and with my loved ones.

    Quest Diagnostics - Sign indicating Quest lab closure before my appointment time.

    Quest Diagnostics

    (44 reviews)

    It's not a good look for an employee/company when there is a possible assumption that a patient has…read morelabs done regularly and thinking that instructions that is being given is clear to the patient. It shouldn't be a big deal, just show what you need the patient to do. However, when the employee says 'whatever' and mumbles something towards the patient (because the patient didn't understand what the employee meant), that's never ok. Unless the demeanor is on purpose so that no patients come in or to attempt to antagonize the patient. Even when the employee is the only one there, customer service skills/ professionalism should remain intact. That is an expectation, she chose the job. The office wasn't busy, the patient wasn't late, and it wasn't close to closing. If I was told about this before we left the office, I would have spoken to the employee personally.

    The appointment scheduling process was smooth and efficient, and I had no issues with that aspect…read moreof the experience. Unfortunately, my interaction with the staff member who assisted me was quite disappointing. She appeared irritated and came across as unfriendly throughout the visit, and several of her instructions were delivered in a rude manner. During the blood pressure measurement, I was surprised to be asked to hold my arm raised at heart level without any support underneath. When I asked whether it was appropriate to take the reading in that position, I was simply told that there was nothing available to support my arm. I did not argue, but I was left wondering whether this was the proper method for obtaining an accurate blood pressure reading. After my blood sample was collected, I was asked to sign paperwork that required me to verify the sample label was correctly printed with my name. When I requested to see the label before signing, I was told that the sample was labeled correctly. After asking a second time, I was again not shown the label and was only informed that the label had been printed from the computer. It was not until I insisted a third time that the label was finally shown to me. Fortunately, it was correctly labeled with my name, but I found it puzzling and concerning that there was such reluctance to allow me to verify the information that I was being asked to certify with my signature. Overall, the experience was unpleasant and the interaction felt unnecessarily difficult. In addition, the office itself appeared poorly maintained, with very basic furnishings and inadequate lighting. Based on this experience, I would not recommend this location to others.

    Mt View Sanitary District - utilities - Updated October 2026

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