If I could give Harry J Smith 6 stars, I would. I shipped a 2005 land rover to Maine for my…read moredaughter to use. When it arrived on the truck the air suspension wouldn't work. My daughter knows nothing about cars. My daughter had left school for holiday break. I spoke to Randy at HJS. He couldn't have been nicer and more friendly. They went and got the keys from college security, inspected the car. Identified the problem (a low voltage problem, reset the sensor and re-delivered the car back to school. All in a day. Then I got the bill. $100? Are you kidding me? I love HJS. "Mainers" are wonderful people and really helped me out. Highly reputable and nice people. I highly recommend Harry J Smith. THANK YOU!!!!!

Great experience! They were really friendly and communicative about what they were going to do,…read moremaking sure I was in the loop. They seemed to have lots of time flexibility when I called in, and I was in and out within about 30 minutes! Again, super friendly, and very reasonable cost for the service I needed. Also PS to Colby students, they will come to campus and check your car in the lot/bring it down to their garage themselves if you need work done!

We took my wife's new SUV to VIP in Waterville for a plug as there was a small nail in the center…read moreof the tread they said that they could plug the tire we went back to get the car an hour or so later and drop my wife off and she came back to the house and showed me the receipt and they charged her $60 to put a plug in the center of the tire when I had already found the hole and marked it for them anywhere else a plug would cost between 8 and $15 they charged us for the plug and then another 40 something dollars for labor when it says a tire repair is a flat rate we will never return to VIP as they have done this before in the past !

The Waterville VIP garage crapped the bed so to speak, when I showed them the flat tire (a screw…read morepuncture). They immediately, in less than 5 seconds, assured me that the flat was not repairable, and the tire needed replacement. He said he could put some air in it, if it wasn't too bad. I declined, before he could give me the price for 4 new all season tires. I guess $600 would be their price About 5 minutes later, I went to my dealer brand's garage, and the garage specialist put on his coat, gloves, repaired the hole, in less than 8 minutes, and pulled out a small nail, also present, but had not made its way through, unlike the first, filled the tire. Because I was out of town, the repair was FREE he told me. I took the spare wheel off, but the repaired one, and I drove back home, 5 hours later. The brand is always better than independent garages.

I've been using Ace Tire for over 40 years. They are honest, have a good tire selection, provide…read moregreat service and are pleasant and professional. I find their prices equal to or better than the competition. They were able to diagnose and repair a brake issue on a truck that the dealer could not figure out. I highly recommend them.

DO NOT GO HERE. They had good reviews so I thought it might be a good place as I moved from another…read morestate. They didn't do anything on my car, looked at it for 5 minutes, charged me 60 dollars. Quoted me way, wayyyy higher than the guy I used to go to. Literally over 500 dollars higher. They were also kind of rude to me on the phone. If you want to pay double for fixing your car... go here!!!

Great customer service and super friendly and prompt staff! Steve fixed my brother's car (which I…read morewas driving at the time) for a super affordable rate and did a great job of making sure everything was fixed that needed to be and not hassling me with any BS like some other shops do. Very honest and hard-working guy. Great place to go for auto repair! Would recommend very highly!!!!!

From the owner: Main Auto Repair is a small, locally owned and operated automotive repair shop in Waterville,…read moreMaine. Here, we understand the difficulty of finding a garage that leaves you feeling confident that you and your vehicle were taken care of properly. That is why we are committed to providing our customers with detailed information about the condition of their vehicles, including which repairs are (or are not) necessary and why. We strive to use parts which balance price and quality, so that you won't be visiting us repeatedly for the same automotive issues. Due to our small size and the level of attention we provide to our patrons, we highly encourage you to call or visit us to schedule an appointment for all services.

Extremely kind and welcoming family run business! Met my needs and very fairly priced. Highly…read morerecommend to anyone that needs an oil change or any kind of car service. They will treat you right. I will be back.

I hit a large deer with my Honda CRV. When asking around, about a good body shop, everyone…read morerecommended I take it to Conrad's. I was VERY pleased with the work they did. I would definitely go back there and I highly recommend them to anyone who needs body work done...thanks guys! Great job!

From the owner: How do I get an estimate? Some insurance companies want you to visit their drive-in claims center…read morebefore bringing your car to the collision repair center. You can do this, or you may leave your car at our location and ask the insurance company to inspect the car here. Do I need an appointment for an estimate? Walk-ins are welcome, although sometimes it is best to call ahead of time so we can advise you of the process. What do I need for a collision repair estimate? All you need is your car, insurance card, and contact information. What if my insurance company wants me to go to another shop? You have the right to go to the shop of your choice. Your insurance company cannot require you to go to a particular shop. They may tell you they wont cover the work, but we have stood behind our repairs since 1985. Estimates may vary - why? Differences in collision repair estimates are common. A lower estimate may not include all necessary work. In the process of fixing the damage caused by the collision, additional auto body repair issues may be revealed. If your not sure why one estimate is different from the other please ask us. Which shop should I choose? a shop like Conrad's with state-of-the-art repair equipment and certified (ASE, I-Car) technicians. Should I accept the insurance check, and if I do, will additional work be covered? Yes. We will work with the insurance company on any supplements (work that is accident related) and will bill them directly if need be...

Great people! I am a long time Mainer, but new to the area. They serviced our vehicle in a very…read moretimely manner, addressed any issues and completed the job in a professional manor. Prices are very reasonable, but I would pay anything for a trusted mechanic and great business. I can not recommend Dr. Auto any more than I am. I had in issue with a project I was working on and the Staff talked me through it and the OWNER actually stopped by my house with the correct tools to complete the job, talk about customer service! Thank you and we will be very loyal customer!

It doesn't get any better than these guys. Common sense approach with clear explanations about what…read moreis really needed to get you back in the road. I've been going here for over a decade and wouldn't take my vehicles anywhere else. I've sent my mother there and my grown children. They have all thanked me and started sending their friends there. You won't be disappointed with their honesty, that I can assure you. Happy to be able to save you all some time, money and headaches. Rick Liberty

excellent ! very nice and authentic people.they have always treated me with the utmost respect .and…read moreprices are really competitive . I guess it is a safe bet that I like Moodys Automive .

My husband hit a deer with my 2000 Toyota Celica. My ins. co. had David Mathieu as a preferred Body…read moreShop so that told me they must do great work. The hood and windshield were the parts that needed to be replaced. I was told by the body shop that I would get a used hood but it would be painted. I was told the fenders would be painted to match the hood color. When I went to pick up the car neither fender was painted even though my bill showed that the work was done. I asked why they werent painted as I was told they would be and why the charges for painting them was on my bill. The cost was taken off the bill and I was told that it wasnt necessary to paint the fenders because the color matched the hoods color which was supposedly just painted. If the hood was just painted it didnt make sense that it would match 17 year old paint on the fenders. The hood was used and where there were dings you could see that touch up paint was used and the color did not match the hood color. The car is silver and there was a red spot on the hood. If the hood was freshly painted there shouldnt be a red dot or touch up paint used. It just proved to me that I was being billed for work not done. The car was taken back in to the shop for a long time to have the ding spots and the red spot buffed. I was not impressed by this because it did not change the fact that the hood didnt look freshly painted as I was billed for. I complained to my ins. co. who said they saw the before and after pictures sent to them from the body shop and were happy with the work. I guess the owner of the vehicle being unhappy with the work doesnt matter to either the body shop or the ins co. I informed my ins. co that I am never using that shop again and I will be looking for a new ins co.

Friendly and very helpful, they are always so accommodating with pick up and drop off. I was in…read moreoften for my temperamental car and they were always honest about what was going on with it.

Huge shoutout to THOMAS DUDA at Central Maine Motors! Not only was he able to get me the car of my…read moredreams, he did what 3 other dealers in the area would not do: sell me a car! We came in with financing from our credit union and nobody else at other dealers would even entertain us, let alone make us feel welcome. Thomas was incredible from the very first phone call to the last conversation at the gas pump while he filled up our gas tank in the new car. I 1000% recommend him, and will follow him to whatever dealership he's at. He worked really hard to make me feel included in the process, he was transparent and was super patient with me. He never pressured me into buying anything extra but he was thorough in explaining my options. Not only did he juggle multiple guests every time I was there; he was cordial + genuine to every one of us, but more importantly: he tried to make the process as quick as possible without making anyone feel rushed or neglected. He was the only one in the sales room the night we went to pick up our car and he was treating every guest just as important as the next. I can't speak on the rest of the sales team with the exception of brief interactions but everyone was friendly and helpful! Thank you SO MUCH Thomas, we love our new Tahoe and couldn't have done it without you! 10/21/21

One of the worst dealership experiences I've had thus far! Not only did they mess up my service and…read morecharge me extra. The service rep was extremely disrespectful, making jokes when I picked up my truck saying oh, you're the truck with the surprise $800 bill. She also took a phone call while trying to help me checkout. I had plans on having my RAV4 serviced with their sister dealership, but I've canceled that appointment and will use Charlie's of Augusta. And my truck will now go to O'Connors.