1. VIP Tires & Service

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Waterville, ME

VIP Tires & Service

3.6 (20 reviews)
Open • 7:30 am - 5:30 pm

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Response time

2 hours

Response rate

100%

Services - VIP Tires & Service

Auto brake repair

Auto engine repair

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2 years ago

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4 years ago

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4 years ago

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4 years ago

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8 years ago

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5 years ago

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8 years ago

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8 years ago

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9 years ago

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11 years ago

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8 years ago

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9 years ago

They did an oil change and an inspection. They had to replace two lower bearings and did it in a time crunch. Awesome job.

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9 years ago

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Review Highlights - VIP Tires & Service

“The service and value at the Waterville VIP is top notch!”

Mentioned in 2 reviews

Read more highlights

Tire Warehouse

Tire Warehouse

(9 reviews)

I bought 2026 tires from a dealership that did not sync with my used truck. The service was quick…read moreand professional. They also recommended to return in 24 hours to check lug nuts for safety. Greatly appreciate the service and kindness, I will definitely be returning to this store with other vehicles.

On Friday, April 24, I had a confirmed appointment for 11AM. I made the appointment online. I have…read morea copy of the confirmation printed out in front of me. When I arrived for the appointment, I was told that my appointment didn't show on the Waterville, Maine, computer. Therefore, they couldn't serve me, and I would have to make another appointment. Another person named Peggy had her appointment confirmed for that time. As far as I'm concerned, I should have been served because I was there, on time, and she was not. We both had appointments, the only difference being the computer entry. I did show the fellow the original email showing I had made the appointment, but at that time, I was a bit rattled and hadn't yet found the confirmation. The fellow did admit that he understood that I did have this appointment even though I didn't show him the actual confirmation. If he made a sincere apology for this problem, I certainly didn't hear it. I was simply to understand that the computer had made a mistake, and I was supposed to understand. I am a longtime customer of the Waterville Tire Warehouse, and hope to remain so. But I feel I should have at the very least received a sincere apology, and perhaps a coupon as compensation for my time lost. Generally, I would give Tire Warehouse an excellent rating, but this time they failed me and didn't respect the fact that my time is valuable too.

Waterville Tire Center - Just got 4 tires on my work truck. We're quick and painless highly recommend. Excellent service from mike

Waterville Tire Center

(8 reviews)

I was unfortunate enough to end up with a flat tire 3 hours from home on a hunting trip. They got…read moreus right in on a very busy day and patched the tire. They were prompt and professional I would highly recommend them

Simplified, great prices terrible service. This is just my experience however…read more Before going we heard this place had the best prices so we decided we would go there to get 4 new tires and also have them balanced and mounted. Everything went smoothly that day and if we didn't have to go back that is where this story would end and they would have received 5 stars. But a businesses true colors really show when there is a problem and they are obligated to fix it. After we got our new tires we took the 5 min drive home and there sat our car for 3 days until I noticed one tire was flat. We took it back an hour before closing and the staff made sure we knew how inconvenient that was for them. The manager was the only one that was nice to us. He said to pull up and they would take a look at it. We ended up waiting an hour with 2 very cranky babies in the car (which isn't their problem I get it but it's stressful to a parent) only to have a pissed off looking guy slat away taking off the tire and smoking his cigarette. Once the tire was "fixed" he put it back on and knowing well we had 2 crying babies and 2 adults in the car lowered the jack as fast as he could so to just drop the car. That really pissed me off as I knew he could hear crying babies in the car and I know you can lower jacks slowly. After that he just walks off. We wait there for someone to tell us what the problem ended up being for 10 minutes until I yelled out "are we all set? Is the tire fixed?" Without even looking at us he says "yup". ...well thanks for the hospitality friend! Glad that was over. The next morning the tire was flat... again. Again I called the manager, he was nice enough and said to bring it in. As I filled the tire with air I actually found the leak in our tire. It was coming out of inside the tread. There was no hole, nail sticking out, bad seal, broken glass, cracked rim or even a scratch indicating a puncture. It was clearly a manufacture defect. Remembering my conversation with the manager when I bought them, he told us that they had a warranty and would replace defective tires. I was relieved the problem would surly be fixed. You know what they did? They patch the tire! I argued they needed to replace it, they said I must have ran something over (you know in the 2.6 miles we drove on the way home) In the end it's their word against mine and they are going to do what ever benefits them. In the end the patch fixed the leak thankfully and now I will never ever have to return to this place.

VIP Tires & Service - autorepair - Updated October 2026

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