So my car was in VIP for a routine state inspection, and they called me in gravely to show me…read moresomething about it. Supposedly one tire was sticky, not rotating properly. It had been driving fine. I couldn't see anything wrong. I had this sinking feeling, and worried about greedy mechanics conning a gullible vehicle owner into unnecessary work to get the sticker. Nope! That's not what happened! They did half an hour of extra work to fix the problem, and still charged me just $12.50, and stickered it. Takeaway: professionalism, generosity, great service. Yay VIP!

Car was running poorly so left it with them. Got a call stating that it needed a serpentine belt…read moreand idler arm pulley and needed my OK to make the needed repairs. I gave them the OK and then he added that the car had oil and transmission fluid leaks to be aware of. PIcked the car up when done and drove 4 miles down the road when steam and smoke bellowed from the hood. The radiator hose was blown. Had it towed back to VIP and next day they said engine was fried. Brad claimed he had warned me of radiator leak, which he never mentioned, and would make no sense to spend nearly $500 on other repairs and ignore a radiator leak. Called corporate office to complain and they said they would get back to me.. Never heard from them and now I have no car.

They always do a great job, don't overprice and they are trustworthy. I will always make the drive…read moreto get my vehicles serviced here.

Okay, first: dogs. That's right. Dogs in the waiting room greet you with wiggles. It's wonderful…read more Second: I needed some small-ish repairs (the latch on my hatchback, an oil change, an A/C recharge). Another mechanic told me the latch repair would be over $400, which isn't a worthy investment for my 10 year old car, 1st Choice fixed it for $70! My spouse has also had repairs done here. So far, so good - always reliable and affordable! Also, the dogs!

Brought my truck in for inspection and it needed a few repairs to get the sticker, including front…read morebrake pads, rotors, sway bar links, ABS light, and few other minor things. Hank's Garage had a very quick turn-around from diagnosis, appointment schedule, and to subsequent repairs (very rare for local vehicle repair shops). Sean was up front about the repairs needed, kept me in the loop, and seemed to genuinely try to keep costs down. He is knowledgeable and personable and didn't try to oversell things I didn't need. Overall, a good experience and will bring other vehicles in (when needed). Ed Cousins

Shawn at Hank's Garage was incredible to work with. I purchased a van at auction from the State of…read moreMaine. It had a broken axle. He went to the auction site estimated the costs to repair, towed it to his shop and repaired the vehicle fully. Just in time for me to fly in from Texas and safely drive the vehicle 1700+ miles home. The vehicle performed flawlessly. Communication was excellent. I would highly recommend Hank's Garage for all your automotive needs.

A+ I can't think of anything that would be less than an…read moreAPLUS at this shop! My first time using them. My granddaughter used them. I was telling her my brakes were making noise and she sent me the contact information. I've always been made to wait. Kinda hard to wait on brakes. Dick made time for me! Showed me how bad they were down to the rotators AND the noise was new. I really didn't want to bother them because they already helped me but he saw the idiot lights and he fixed those things and put the idiot lights out as well! I wasn't able to reset the warning lights. All around positive experience! I want to add that I thought I already did a review but lost track of it and I can't find it. I don't often post anything but I really appreciated this business owner and the helper I met. Mechanics-great ones are hard to find! I HAD to let others know! So , I decided that two posts would be better than none, if I accidentally posted something twice. He was good enough for two posts! I think if you go here you will remain going here! I hope he works until my car is history!

Wonderful service. The owner is honest and true to his profession. All work is guaranteed and on…read moretime! Remarkable business.

Matt and his team have made a friend. I was on a cross country trip to Texas and having a bit of…read moretrouble with my truck. Very pleased with the service and the friendly welcome. I was back on the road in no time. Made it home to Fort Worth without any issue. I can honestly say, they went above and beyond. I will be back someday....

From the owner: Our mechanics have more than two decades of experience helping Kennebec region residents get back…read moreon the road by delivering safe and reliable repair and maintenance services. Don't trust a backyard mechanic - rely on the professionals at Marshall's Auto. We know the importance of your car. The second biggest investment to your home is your car. So, when something on your vehicle stops working like it should, bring your ride to Marshall's Auto in Augusta.

Brought my car here for an alignment and they made it worse. When I called about it, the guy was…read morevery rude but told me to bring it back. Brought it back and got charged more money to fix what they messed up. They tried to blame my tires and it still wasn't right even after the second time. Finally, I took the car somewhere else and it's fine now. Never again!

EXCELLENT CUSTOMER SERVICE! Very fair labor rates. I got a great deal on cooper tires. Highly…read morerecommend for general repairs. ALSO they have alignment experts & will go over the alignment specs if you are into that sort of stuff. My wife and I beleive Captiol City Tire & Service has saved us money.

I was about an hour away from home when an alert came on saying, "Transmission temperature near…read morelimit." Needless to say, I was a little nervous! They were so helpful, took my vehicle right in, checked everything out, and got me back on the road. I'm so thankful for their kindness and willingness to help, especially when I was so far from home. I would absolutely recommend them!

How this place is still in business is beyond everyone we know in the business…read more As a Master mechanic, If I didn't warn folks about this predatory shop I wouldn't be able to sleep at nite... shop around please...this place is notorious for ripping off customers..charging g three times the cost for parts or more and padding the bill in anyway they can. .. so many fake reviews and they still have only a 3 star rating. Don't be fooled by this place , I have had too many folks and other shops tell of the trickery and games this place will play to get more money out of the customer. They will smile at you while they overcharge you for anything they can. Shop around for a reputable place...in my opinion and many others in the community, this is a bad place to get your vehicle serviced at...period.

2009 Subaru Forester They are straight about what the car…read moreneeds and cost, while straight about what isn't needed, to save the owner money! I really respect that. They work quickly and get the job done right. I've been here 3x. Bonus points for not talking down to or trying to BS women customers. (gotta love this) Cost to replace broken radiator & worn thermostat & new hose incl labor & 2 gal Subaru-specified antifreeze & tax, road test, drain system and vacuum test: $627. Free would be great but parts were almost $400. Parts were more than their labor

Rotary Garage 383 Water Street…read more Augusta, ME 04330 Owner: Ethan J. Danis Email: ethdan77@yahoo.com October 20th, 2021, Wednesday time 4:15 PM Est, Ethan J. Danis had my mother's car a Chrysler PT Cruiser 2002 to just replace her car battery and that's was it, she already purchased a car battery and just need a garage to take the old one out and replace it with the new one, that was a short of simple job to do, for a professional mechanic, but when my half sister Crystal Landry called to see if he was done with my mother's Linda Landry's car he answered the phone calmly and then started to jump down my half-sisters throat screaming at her that he will not be fucking bossed around about his work and when to do it, and he was pretty slanders about it, and refused to work on my mothers car "NOW", all cause my half-sister Crystal Landry called and asked him if her car was done yet?? And it will take me about 15 minutes to pick her up to bring her over to pick up her car if it's done? My half-sister Crystal had her girlfriend listen on the phone as Ethan J. Danis was screaming at her over the phone and saying, "Fuck You" and I won't Work on your mother's car, you can come and pick it up and go some place else with it and have them do the job!!! And it was just a simple job for a "Professional" Auto-Mechanic if he was one in the first place, but by the looks of it he could not even do a simple break job on the car head of my mothers car, and in fact my mother called him her self after my half-sister called and she asked what was up, and why he refused to do the work on her car to replace the battery? He started "Yelling" and "Screaming" at her over the phone too and bashing her that because my half-sister Crystal Landry called him earlier to ask him if my mother's car was done yet, so she could bring her to come pick it up and fallow her home, because she has things to do tonight and get home early. He was also saying he was having a hard time working on the car before my mothers car and it was a break job and he was having a hard time at doing it, and he would not be able to get to her car yet and he does not want to be told what to do or when to "fucking" do it!! Neither my mother nor my half-sister Crystal Landry was speaking to him over the phone in any manner of to tell him how to do his job or when to do it, they was just asking if he was done replacing the battery yet, because he told them it be done with in an hour or so, the most as long as there was No complications during the job, then just about an Hour and Half the most. So, you see he gave them estimated time when to expect the battery replacement job be done. So, You and your daughter can come get your car its all charged up and you can come get it now!!! And he hanged up on my mother. (He just charged the old battery so it could startup, but he did not even do that, he just tore my mother's steering wheel cover off her steering wheel and left it that way.) So, Ethan J. Danis is Abusive Auto-machinic and not a good person to do business with at all!!! All he had to do was tell my mother or half-sister he can't get to her car yet; cause he's having trouble on another job he's doing and her's will just have to wait till tomorrow. And my mother and half-sister would accept that and would of understand that he's having troubles with another car, and she just have to wait till tomorrow for her battery replacement job to be done is all. But "NO" Ethan J. Danis Owner of Rotary Garage 383 Water Street, Augusta, ME 04330, was mean and Abusive and yelling at my mother Linda Landry and half-sister Crystal Landry. And he had my mother's vehicle overnight too, since 4:15 PM Est, October 19th, 2021, through to Wednesday October 20th, 2021, time 4:30 PM Est. When my mother got there to pick up her car, he was still inside in the garage working on someone else car and he was making a lot of noise too, and my mother just got her keys to her car and left with her car.