Cy's is a great shop for those of us looking for a decent VW mechanic that isn't a dealership trying to get you to trade in or charge you crazy prices for parts. Ray at Cy's is a good guy.
At first glance, less hardy individuals may feel like they might be taken for a ride. First impressions are not always accurate. Ray was really nice and explained everything really extensively, making sure I knew exactly what he was doing. He also recommended what I might want to have done, and what I didn't need to have done at that time. His prices were more than fair and he did whatever he could to get me the best deal on parts. His labor fees for actual garage work are more than fair, compared to a lot of other places. He showed me the broken part after the fact and explained what the new part looked like in place of.
Ray gave me an accurate estimate on price and stuck with it and his estimated time was flexible: I dropped off my car in the morning so he could assess the problem and give me a time estimate which he initially had thought it would take him until the next day as he had another car on the lift. I also had to be at work for the day. Later that same day he phoned to tell me that my car was finished and I could pick it up later that evening! Amazing.
Ray only accepts cash, no credit cards so be aware of this before deciding to go through with a big fix.
I've found my VW mechanic for sure. It's a good feeling. read more