A little pricy to put 4 new tires on rims but the job was done well and timely…read more Only took one week to get an apportionment

Went there to get a 4 wheel alignment and a Maine state inspection sticker and ending up spending…read more$1,371 for 2 new front left and right struts/suspensions and front driver side tire rod plus quoted for an additional $1,200 to get a sticker claiming it needed brake master cylinder replacement and few other things their labor rates are just like a dealership find an honest loyal mechanic

One of my fog lights had burnt out. I was a little surprised how expensive a replacement was, even…read moreon Amazon. I called VIP to get their price, they quoted me about the same price as Amazon, but the awesome part is, they install it at no charge if you purchase the bulb there (or at O'Reilly's auto parts, in same establishment. It does not matter, VIP charges you and does the installation.) This, to me, was an amazing deal. The fog lights in my car are no picnic to get to. Doing it myself looked like an incredible pain in the ass. Here at VIP, they took me right in, put my car on the lift, and had new bulb installed very quickly. Apparently, they offer many of these small, but convenient, free services. The staff at this location are very customer service oriented. I had avoided VIP for a number of years because most of my business had been done at their Sabattus St. location, and the staff gives you more of that typical, busy mechanics, "we don't need your business" kind of attitude and they assume you are stupid. My recent visit to the Lisbon St. location gave me a whole new respect for this business, and is probably where I will continue to go. Thank you!

David at the service desk provided some of the worst customer service on the planet. After…read morenoticing the technicians took off more than 5 inches of Tint from my windshield, I asked David if I can borrow a tap measure just to verify my inspection. He told me they didn't have one and that I should go get my own. What a rude bastard. I'll NEVER go to that toilet bowl again.

This place is a joke. They tried to charge me 285.00 dollars for stuff they use in the shop. They…read moredidn't like what my extended warranty Adjuster said to them. He even said they were ripping me off. He said in all the time, he has been an adjuster. He has never seen a shop charge. Somebody $285 to the stuff that they might use while doing the job that I'm paying $2000 for. They said they weren't going to do the job unless I pay that 285.00. Guess who didnt pay that? Yes me. The place I bought my jeep (Lake City Exports) Great place. Said no we will pay that. I would never bring any of my vehicles back to this very shady place. Also they have had my jeep 3 weeks tomorrow. I wish I could give them no stars.

My son goes to Bates. His Jeep started steaming due to a lost radiator clamp. Wendy at Mike…read moreMorin's Auto was an absolute pro. She helped get that clamp replaced and even recommend that we swap out a couple of pulleys to ensure it was smooth sailing for the long road trip home. Trustworthy. Straight shooter. Empathetic/Caring. Professional. Wendy and Mike Morin's had us covered and provided us with supreme confidence. Thank you. Apparently the good word about Mike Morin's is already out at Bates. Students and faculty are regulars. And Mike Morin's is keeping it in the family---as his grandson was solid baseball player Bates a few years back. Go Cats! And thanks again Mike Morin's.

I wish I could give a 0 star. I fell and it hurt badly. Still in a lot of pain. I was instructed…read moreto place a part delivery in an office that had an unfinished step area and tripped and fell. The man never asked me if I was okay. He never offered any help. I think I pulled something because the pain is getting worst. I am still trying to forgive him for not batting an eye when someone falls right in front of him.

I've taken my car to 3 different shops in the last 3 months to figure out where a whining noise was…read morecoming from. Every single one told me something different and told me I'd need to go somewhere else to fix it. Berube's diagnosed it in 4 hours and fixed it within a few hours of getting the part in. It wasn't cheap, but he gave me options in a few different price points. Bob was nice, helpful, and was insistent that I used their shuttle service (which was so appreciated). The whining noise is gone thanks to Berube's!

Another great experience at Maine Auto. New tires, inspection, and wiper blades all in a very…read moretimely manor. Thanks again guys! Nancy B.

I couldn't be happier with the service. Thorough explanation…read moreof needed repairs and they really assure that all is done up to par. Not to mention Chads wonderful customer relations ... so pleasant to deal with. I am a happy customer!

I wouldn't recommend this business to anyone. I had a flat tire. My friend recommended this garage…read morebecause it was so cheap they said. So I towed my car to this garage. Mr Grimmel, the owner, said he can install 4 used tires for $200 and I agreed. He told me to come back in an hour or wait in the waiting room. I left and came back after 2 hours. He handed me a bill of $475 plus tax! He said his worker noticed the brakes needed work and they went ahead and did it. I told him I agreed to get 4 tires replaced for $200 and did not authorize for him to do any additional work, therefore that I was not going to pay for the brakes. He threatened that he will call the police if I didn't pay and that he will keep the car until I paid the full $475 plus tax. He also tried to appeal to pity by saying that he needed to pay his workers. He admitted that his worker was wrong and should've asked before fixing it. But since work was done that he will lose money if he charged me $200. I tried to negotiate with him to give me a discount or meet me in the middle but he wouldn't budge. So I ended up paying the full amount, but decided to not ever step a foot in his garage!

These guys are the best. Jim (the owner) is the nicest guy you'll ever meet. I don't believe that…read morethere's a dishonest bone in his body. This place reminds of the old stations that are slowly closing. Went here looking for a used tire and got a hell of a deal on 4 of them. They mounted and balanced them and I headed back to my motel. The next day I noticed one of them was low on air so I went back to the shop. They got me right in and found a nail in it. They fixed the tire and NEVER charged me! That just doesn't happen these days. I would drive out of my way to have work done here.

They "fixed" my exhaust by welding on a muffler at a strange angle. When I finally got some time…read moreoff work, I noticed the issue. The shop staff and the national customer service agents were unhelpful. I ended up doing the repair myself. Do not go to this place, which is under new and incompetent management.

Brought my vehicle in to fix several holes in the exhaust so my vehicle could pass state…read moreinspection. After several hours I returned and saw my vehicle sitting outside. I asked why no one called me and they apologized and said they were busy. I brought my vehicle back to the Subaru dealer to complete the state inspection. The car failed again and to quote the auto service repair technician, "I don't know how they could miss these additional holes as they are obvious." They marked the locations of the holes and I returned to Meineke again to have the holes in the exhaust fixed. Meineke offered no discount and really didn't seem to care that they messed up. My vehicle passed inspection but the Subaru dealer noted that Meineke welded the entire exhaust system together. The original exhaust comes in four separate sections so you can replace just one section if it wears out. So Meineke did poor quality work and didn't own up to the issues they caused.