I hadn't used Autowerks in 10-12 years after buying SUVs from them; however due to the increased…read morelabor costs and overhead costs BMW passes on to the consumer, I decided to try Autowerks again. It was a great experience: convenience of a loaner, on-time service, honest review of service needed and what should be done soon. The difference being that the dealer seemed to upcharge on what is needed and what coud be done. Their overhead charges and labor costs were extreme as well. That said, Autowerks charges a fair amount on labor and additional "Phantom" time did not appear on my bill. Give them a try.

Amazing customer service. These folks are so knowledgeable and take the time to discuss any…read moreconcerns and questions about our German cars.

Fair. Honest. Quick. Have been working on my car for 4…read moreyears. Waiting room is super cramped.

The prices they charge are exorbitant. Priced well over a fair market value for most shops locally.read more

Decades ago, Hewitt's Auto Body had a good reputation. I haven't been hit or in any accident in…read moredecades, and didn't realize that Hewitt's had been purchased by POC Collision (or VIVE) back in 2015. As with most good companies that get merged into a big company, profits suddenly take priority over quality. When I went to pick up the car, the estimator at Hewitts pretended to not see the obvious misalignment of the area that was supposed to have been repaired. The gap at the left headlight where the car was hit was much much tighter than that of the right (original). The gap at the hood at the left side where the car was hit was much larger. The left frame member under the hood that held the headlight assembly was still bent, indicating that they had not fixed whatever it was that was bent in the frame. The repainting matched, but there was pitting and splatter. Noting the estimator's indifference, I pointed out the obvious issues to the estimator again, but I said that I would take it as-is. He possibly felt a bit embarrassed, and offered to have the tech try to fix it. I agreed. I picked it up the next day, and though a bit better, it was far from even "good", as shown in the photos. The photos were taken after the "final" repair after the estimator had the tech try to fix it again. The estimator said that he got it as good as he could. The likely culprit at the left headlight is a slightly bent frame member. The misalignment of the bumper cover is likely a re-assembly issue. The paint splatter/chips as shown in the photos are just icing on the cake. In summary, unless your car is a beater, don't take a car that you like to Hewitts. Find a smaller auto-body shop. Update Oct 4, 2025. I had to get under the car to change the oil today, and found three areas where the plastic rivets were missing or just hanging on the bumper cover that Hewitt's replaced. Poor work and even worse quality control at Hewitt's. Updated Oct 21, 2025. The nightmare gets worse. While closing the door, I noticed some black dots on the inner fender that was replaced. The "dots" turned out to likely be fingerprints from when the wet door panel was installed after being painted. While checking that, I noticed that the inner trim was not installed. Subaru Part No. 59140FL000 Name: Cover - Rear Fender, Right Calling USAA for a refund and to see about having USSA be removed from USAA's list, and to get this fixed at a different body shop. The insurance for the accident was handled by USSA, and that part went fine. Over $5,000.

Had a very frustrating experience, maybe because my job was too small to be of interest to them -…read moreendless back and forth with insurance, wound up going elsewhere. Big waste of time.

Fast service and friendly people. I would go again--the price was fair and I was able to wait for…read morethe service to be completed. I blew a tire on my lawn tractor and every dealer in the area pointed to Lee's.

Excellent value for oil and filter change, and the staff were helpful, welcoming and friendly…read more Really delighted to find a family-owned quality auto shop in my new neighborhood.

Took my Jeep to these guys to see what it needed for a sticker. These idiots don't know the…read moredifference between a skid plate & frame components. Telling me the radiator & transmission cooler are one unit, totally wrong. Either they're effing stupid or they think I am. Don't waste your time. Overpriced morons!!!

I highly recommend this garage, they go above and beyond to repair your vehicle !! The owner worked…read moreovertime to get my repair done, (total engine replacement). He showed a dedication to his customers that is m very rare to see these days!

Rick has been working on our cars for years. Always fair priced, does great work and very…read moretrustworthy. From oil changes and tires, to inspections and part replacements, we use Lakeside for any repair that does not require specialized dealer equipment. Highly recommend Lakeside!

I been doing business with Ric for years honest and trusted…read more Will not sell you something you don't need. Some time you might have to wait a couple of weeks for the work to get done that because of being too busy

First off let me say the the man "AL" and the shop manager with the tattoos whom I can't remember…read moretheir names are good people and very professional. Now as for the owner of the shop "Mike" I was referred to him by a couple of people and when I told him how I got screwed over by another mechanic out of Augusta called Gearheads garage, Mike told me that he's not like that and he can take on any job because he can technically build a car from the ground up. So therefore, I brought my vehicle to him And I received my vehicle back in June 2023 and had it for a total of two days before I had to take it right back to him because it ran like crap. I would call back every two weeks just to see what the status was on my vehicle and there were months at a time that they would never even work on it, but yet they kept taking more work New cars while they still had my vehicle. I Finally get my vehicle back waiting and being patient, at one point, Mike even had the audacity to tell me I needed to be patient when I had already been a year and I hadn't even gotten any progress on my vehicle. I finally picked Up my vehicle today on August 14 of 2024, and this is the kind of work He puts out whenever he said that my fuel return line was clogged on the invoice. It states that it was diagnosed and repaired and this is the half work I got. In my opinion Mike is a lowlife, a con artist, and a thief after paying two invoices totally over $2500 for a vehicle that half ass runs when he said he could build a car from the ground up. I would never recommend anybody to this man's business Because of his unprofessionalism. I will also be contacting a lawyer and the press to look into this man. The owner is a unprofessional and acts childish and rolls his eyes when you tell him how his work is half assed and looks like crap. I never will suggest anyone to go this mechanic. I'm pretty sure he tries to con people into forgetting their vehicle or ranking up a bill so high that they can pay for it just to hope that he will fix it later to get a mechanics title and sell it for himself.

Great guys. Have helped me multiple times with my '05 Rainier. The prices are fair and they are…read morehonest and straightforward. Only place I'll use in the area.

We've been bringing our cars to K&D for 25 years. They are friendly, honest, explain everything,…read morealways do a great job, and charge fairly for their work. They'll tell you what you need, and what you don't. I don't know what more you would want from a garage.

My car was towed to Kimball's on a Sunday night after "dying" on the side of the road due to an…read moreapparent electrical problem. I had never heard of this shop and was a little apprehensive, but agreed to have it towed there as it was on the list of the insurance company. This shop was honest, communicated with me promptly, and repaired my vehicle to my satisfaction. Thankfully, the problem was a broken serpentine belt and the vehicle was repaired inexpensively. 5 stars!