Don Foshays was super helpful! They were honest about the possible issue and did not charge me for…read moremy precautionary visit. Super nice guys. Shoutout to Mike and Andrew for their help!

Great service and amazing warranty…read more I had a small leak in my truck tire and needed a rotation. Called and was able to be seen the same day. The staff was friendly and fast. The entire appointment was exactly 59 minutes. Not only that, when it came time to pay what should have been about $60, I was told it was all covered by the warranty on my Cooper Tires. They knew they would do it for free and still treated me just as good as a paying customer. In this day and age, that's something really worth noting. As a result, I will be using them regularly from now on. Their prices are reasonable, the work good and the staff is very good. This is the type of place I'd send my mother to for her car service. We'll Done!

I have been getting 2 cars serviced regularly at VIP for 5 years and I have been pleased with their…read moreservice. My overall trust in them has been reinforced several times; that, along with fair prices, is a key reason for my loyalty. Just today they replaced 4 tires for me and the price was below the estimate I had seen on Consumer Reports. Most of the people I've encountered there are personable and willing to take the time to explain things.

Went in suspecting my brakes were bad. They told me the driveshaft broke and the whole back end…read morecould fall off. They had me tow it to a location 30 miles away, only for that mechanic to tell me it was in fact my brakes causing the noise. I requested the unnecessary tow be removed from the VIP bill. Manager refused, said her boss won't approve it, then got increasingly defensive. Received a call from her boss and he agreed, without argument, to reimburse me. So glad the Topsham mechanic wasn't available to work on my car at the time, or he would have torn it apart for no reason. AVOID THIS LOCATION.

Never think of going to Walmart for my vehicle needs, but I was in need of 2 tires and its Memorial…read moreWeekend, and most places are closed or won't be able to see me until next week. So, I checked out online, if they even carried my tires and they had them! So, I called and the sales person checked to make sure if he had them in stock and they had 6, so yeesss! Then I asked him, what are the chances the tires could be put on today, and he responded, come on over!!! That was great! Out we headed and when I arrived, I was waited on immediately and I was in and out of there in about 30 mins!!! The staff were friendly and helpful and very polite. I know that I probably caught them on a "not so busy time", but either way, I was pleased. While we waited in the garage, they have seating with a tv to watch and a little kids table with coloring books and crayons, which was great for me, since I had a couple of kids with me. Overall, very happy and the price for the tires were waaaay below anyone around. So, if you're in the area or need some work done, check out Walmart Auto Care Center.

sunday was driving my Silverado ,info system came on telling me drivers side rear tire low…read morepressure, down to 12 lbs ,had a battery tire pump,pumped up tire to get me home , a tire shop in Yarmouth was closed ,went to VIP was told come back Tuesday (hello ). first thing Monday morning tire flat, got it pumped up again and got the truck to Town fair tire in Topsham, they took vehicle right in and took tire off patched the tire , was really glad how I was treated and addressed my situation promptly where as I needed help right away being a caretaker for disabled. Cant say enough how I appreciate this business ,they have treated me great every visit for the past 4 years.

The manager I assume is by the book. Sounds like an automated response vs actually having an…read moreinterest in customers. I should have checked to see if he was a plug in at night. lol. Have a lifted truck for my off road wildlife habitat. Goes great over objects. Brought the truck in a few days ago and told him what I needed. No problem and set up the appointment for 10am. I expected to wait. Get checked in and paid 1400plus. Said no problem they would call when ready. I go and waste time at the diner etc etc. come back 1.5 hrs and my truck is sitting as it was when I left! No new rubber. Nothing!!! So go in and ask and he tells me after market spacers are used and they can't touch them or even REMOVE them!!! Tied up my Monday for 48-72 hrs so I can't afford to get another place to install!!!! I nicely explained when you have someone come in WITH big tires and requesting big tires why don't you 1. Post a notice about spacers 2, really make a person wait this long!!!!!!! 2 local shops have NO problem installing them. 1 will remove spacer and that's fine. I'll reinstall later. But this guy was automated and didn't care. Had zero interest in my telling him would be great for them to let people know with big trucks!!!! Thanks for wasting hours of my time when the solution was as simple as removing the spacer!!!!

Back in February of last year, my Subaru busted a head gasket. I was able to limp to VIP in…read moreBrunswick, scared and curious as to what was going on with my car. A busted head gasket really is a death wish for Subaru's, Matt the manager called me and let me know how much it was going to cost. I told them to go ahead and do the work, and they started. I spent around $5,000 for them to fix my car. Half way through the fixing process I got a call from one of the workers at VIP saying he needed to put a new "engine block" in my car, and that VIP didn't have those, but he had one on him, and that he would sell that to me for $600. Not knowing what to do, I went ahead and bought the engine block. My car was finally finished, and when I left my low oil light came on, wasn't sure what was going on so I called VIP, and went there for them to take a look. They told me there was no oil leaking. I got home, and to my dismay, there was no oil leaking, BECAUSE THERE WAS NO OIL IN THE CAR. I went back to them, and they lifted my car and told me the technician who sold me this "engine block" didn't remove the old filter, and there was a pin hole in it, letting the oil leak out like a faucet. When they fixed it, they told me I could have died. That experience scared me, but I still put my faith in VIP when I had some steering stuff going on, I went there and spoke with Matt, who told me that I needed new steering pump, and I asked him if I could wait until I actually have money to do that, and he said "you'll be stranded on the side of the road somewhere if you wait." So, I waited, and that was 2 years ago. My steering is fine. VIP has made me scared for my life, no business should do that. I also found out that they NEVER PUT MY AC BACK TOGETHER. So, I have no AC anymore, because of their ignorance. I've called the branch in Topsham about 6 times in the last 3 months, asking them if they've gotten the part in, just to be told that they would call me back, and they never call back! Not once! I will never step foot in this place again, and other people shouldn't either. To top it off, when I went to the Topsham branch and told them about the events that took place in the Brunswick one, one of the technicians said my case was a "famous" case, one of the most messed up projects that they've ever had. I've tried to get ahold of the owner, I have just left messages and never hot a return call. EDIT: 03/29/21 VIP in Topsham is awesome, they took care of me and helped me get my AC back, they really stepped up to the plate. Call Topsham VIP for anything!!

Nice folks, but every single time they put my wheels on they use an impact wrench to tighten the…read morelug bolts, and they are nearly impossible to get off. This last time I had to use a 5 foot pipe on a half-inch breaker bar to loosen them--heaven help me if I had to change a tire on the highway. Impact wrenches are for removal, but should never be used for tightening. They really should be torquing them to the proper specs and no more.

Being a long time Cahill customer, way back to Edgecomb, I was a little skeptical of the new…read moreownership. In the last 11 months I have had multiple rotations and new tires on both of our vehicles. I like that appointments are helping to schedule the work. I appreciate the consulting on tire options and recommendations from Scott. I am very happy with the new tires on both of our vehicles. Scott's team had to work extra hard to clean the undercoating off my rims. Thank you to the team and appreciate the clean office waiting space. Thank you.

I stopped into this business on this past Tuesday (11-04-2025). I had been a loyal customer for…read moreclose to 40 years. However, I don't keep up much with businesses in Bath (my bad), so didn't know Cahill's had been sold back in April. The reason I stopped in was for someone to check the pressure in my tires, as my low tire pressure light came on when I left my home that morning. This is a fairly new car with 23K miles on it that I had bought in September. All four tires were brand new. Anyway, when I walked in I saw this dark haired woman sitting at the counter in the waiting room. I asked where Marty was and she said we are the new owners. So, I asked if someone could check the tire pressure on my tires (a three minute task) and she said the service people were all busy and she could make me an appt, for Thursday. I said that wasn't really acceptable, as air was leaking. I left and on the way to my car I saw two service people standing by the stacks of tires outside just shooting the breeze. Busy, my foot. If that had been the old crew, they would have been right on it, even Marty had done that in the past. So, I went to Bert's (yes, I still call it that) and the kid came out, checked all my tires and the back passenger one was done 6 pounds. Needless to say, I will not be going back to Cahill's.

I've been taking my personal vehicles to Lee's at Cook's Corner since the early 1990s. Little's…read morechanged. You are treated as a valued customer, the staff always assesses the issue with your car/truck honestly. Whether you're driving a brand new car, or an old beater, it doesn't matter. Wayne Gagne and his team will treat you right. The last several years, I've been driving a newer car and had been going back to the dealership. I'm a Ford guy and love Ford products, but I hate the dealership service experience. Now that I'm over 100K and off my extended warranty, I'm back at Lee's and am reminded of the difference yet again between Lee's and probably most of the other repair shops out there. I'm sure that there are a few other places around that still do things the old-fashioned way (as in honest and dependable). I'm not planning to see them out because for me, Lee's (at Cook's Corner) is where I plan to stay for my auto repair needs.

Lees used to be the place to go for tires and tire related repairs. I know, as I have lived here…read morefor 65 years, and have always used them for my cars and trucks and tractors. Over the last few years, they have changed. The people who worked there have long since retired and have been replaced with rude, arrogant, and disrespectful employees that are not qualified. I have pulled all my business from them and I will not be using them again. You don't swear at an elderly lady and get away with it in my book!, and that's exactly what one of the inspection sticker writers did to my wife. Absolutely disgusting and inexcusable. They have another shop in Topsham that is probably taking a hit for the poor performance in Brunswick. I don't know if it's changed there or not.

Long story short. I couldn't get an oil change either Brunswick or Topsham, but wait! I was so…read moretired everyplace I went said unit today. Need appt. Went to the tire place a the Topsham mall and he sent me to Meineke. My heart sank every stall had cars in it and many appts ahead of me. I said oh what the heck went in and Mr. Belanger said he'd work me if I'd wait. Well I was so happy I could have jumped to the moon and back. I waited they took great car of my car. I recommendEd them to all my neighbors. It's hard to get someone to trust now a days but I trust them. Thank you so very much.

This place has been closed. Spiderwebs on the door handle. Lights are on...nobody home.read more

Fantastic service, went beyond what was called for and so generous. If you need tires fixed hard to…read morebeat this kind of neighborhood spot.

is this a high school hangout now? blaring music, smoking out front and blocking entering and…read moreexiting traffic from the adjoining business. Avoid this place like the plague.