In and out, very efficient. Very helpful & didn't talk down to you like a lot of maintenance places…read moredo. Would definitely recommend!

Great service, incredibly efficient and reasonably priced. Staff are very friendly, respectful and…read moreknowledgeable. They clearly know what they are doing and have their system nailed down. This was my first time getting an oil change with them and I'm never going anywhere else again. Thanks guys!

I have been getting 2 cars serviced regularly at VIP for 5 years and I have been pleased with their…read moreservice. My overall trust in them has been reinforced several times; that, along with fair prices, is a key reason for my loyalty. Just today they replaced 4 tires for me and the price was below the estimate I had seen on Consumer Reports. Most of the people I've encountered there are personable and willing to take the time to explain things.

Went in suspecting my brakes were bad. They told me the driveshaft broke and the whole back end…read morecould fall off. They had me tow it to a location 30 miles away, only for that mechanic to tell me it was in fact my brakes causing the noise. I requested the unnecessary tow be removed from the VIP bill. Manager refused, said her boss won't approve it, then got increasingly defensive. Received a call from her boss and he agreed, without argument, to reimburse me. So glad the Topsham mechanic wasn't available to work on my car at the time, or he would have torn it apart for no reason. AVOID THIS LOCATION.

We were in town visiting family when various check engine lights went on and the car started…read morerunning roughly. It was a Saturday and VIP was the only repair shop that had a mechanic on duty (this after checking a bunch of other places in Bath to no avail). It was about 10:30am and of course they were booked for the day with only one mechanic on duty but said we could leave it and they'd try to take a look. Richard, the store manager, said they might not get to it until Sunday or Monday. We were scheduled to leave Sunday morning and let them know but their Sunday was also booked up. We left with our fingers crossed as we had to be back home Sunday night for work on Monday in the Boston area. We checked back mid afternoon but they hadn't been able to look it over yet and then checked back around 5 (we'd been told the mechanic was scheduled to go off duty around 4). We got there and the car was in the garage with Richard and Ivan the mechanic talking. They figured out the problem and repaired it! We were able to get the car Saturday and leave on time Sunday. We talked more with Ivan and Richard and they were so helpful, explaining what was wrong and answering questions (and showing us the bad spark plug). They really saved us by squeezing us in and we have only good things to say about the team at this location!

Went to VIP in Bath where I used to get my vehicles worked on prior moving to Topsham. The…read moreTopsham location has been horrible and has messed up simple things like oil changes and tires. I need new tires for my truck so I thought I would see if Bath was still good. They are NOT. I set up an appointment for today. The scheduler said he would order the tires and make sure they were in before the scheduled appointment. I got there today and no tires. Not late, not back ordered just NEVER ordered. No one called to let me know so I wasted an hour and gas at these ridiculous prices just to get a shoulder shrug and a gee: it looks like they were not ordered. Do you want to reschedule? Nah; I'll go somewhere else

Back in February of last year, my Subaru busted a head gasket. I was able to limp to VIP in…read moreBrunswick, scared and curious as to what was going on with my car. A busted head gasket really is a death wish for Subaru's, Matt the manager called me and let me know how much it was going to cost. I told them to go ahead and do the work, and they started. I spent around $5,000 for them to fix my car. Half way through the fixing process I got a call from one of the workers at VIP saying he needed to put a new "engine block" in my car, and that VIP didn't have those, but he had one on him, and that he would sell that to me for $600. Not knowing what to do, I went ahead and bought the engine block. My car was finally finished, and when I left my low oil light came on, wasn't sure what was going on so I called VIP, and went there for them to take a look. They told me there was no oil leaking. I got home, and to my dismay, there was no oil leaking, BECAUSE THERE WAS NO OIL IN THE CAR. I went back to them, and they lifted my car and told me the technician who sold me this "engine block" didn't remove the old filter, and there was a pin hole in it, letting the oil leak out like a faucet. When they fixed it, they told me I could have died. That experience scared me, but I still put my faith in VIP when I had some steering stuff going on, I went there and spoke with Matt, who told me that I needed new steering pump, and I asked him if I could wait until I actually have money to do that, and he said "you'll be stranded on the side of the road somewhere if you wait." So, I waited, and that was 2 years ago. My steering is fine. VIP has made me scared for my life, no business should do that. I also found out that they NEVER PUT MY AC BACK TOGETHER. So, I have no AC anymore, because of their ignorance. I've called the branch in Topsham about 6 times in the last 3 months, asking them if they've gotten the part in, just to be told that they would call me back, and they never call back! Not once! I will never step foot in this place again, and other people shouldn't either. To top it off, when I went to the Topsham branch and told them about the events that took place in the Brunswick one, one of the technicians said my case was a "famous" case, one of the most messed up projects that they've ever had. I've tried to get ahold of the owner, I have just left messages and never hot a return call. EDIT: 03/29/21 VIP in Topsham is awesome, they took care of me and helped me get my AC back, they really stepped up to the plate. Call Topsham VIP for anything!!

Nice folks, but every single time they put my wheels on they use an impact wrench to tighten the…read morelug bolts, and they are nearly impossible to get off. This last time I had to use a 5 foot pipe on a half-inch breaker bar to loosen them--heaven help me if I had to change a tire on the highway. Impact wrenches are for removal, but should never be used for tightening. They really should be torquing them to the proper specs and no more.

This place has been closed. Spiderwebs on the door handle. Lights are on...nobody home.read more

These guys are morons. I went in for an oil change and my car left the shop making all kinds of…read morenoises it had never made before. Went back a few years later for an oil change again. I figured the staff would have changed since my last experience. It took them 3.5 hours just to change the oil and my car was the only one in the shop. Then they came out and said that my brakes and muffler needed to be replaced. Took it to my family's mechanic a month later for an inspection and he said my brakes and muffler were in perfect condition. Unbelievable. Literally unbelievable. There are many MANY better places around town to go instead of Meineke in Topsham.

I took my full-size van in to have new tires put on. They removed my old tire's and wrapped them in…read moreplastic and put them in the van for me. When I opened the wrap in the spring, I saw that they had destroyed/shredded the bead on two of the tires. I understand that accidents happen and if they had been honest about it, I would be giving them a better rating. To be that dishonest, a rating of one star is a gift.

I bought my car less then a year ago and the sales department was great, but the service department…read morewas good at first but when I had a problem with the work they did all communication stopped. I have sent 100 emails and when I call I get forwarded to another person and always get a voicemail and no one will ever call me back.

Fantastic service, went beyond what was called for and so generous. If you need tires fixed hard to…read morebeat this kind of neighborhood spot.

This place is awesome! It was the day after New Year's and every place was slammed! Chris answered…read morethe phone and immediately said come on over and he would take care of me! He did exactly that! He knew exactly what he was doing and was able to help me right away! If you're ever finding yourself in Topsham or in the surrounding areas, I highly recommend coming here! They have a huge collection of tires and you will not be disappointed! Thank you again Chris for making my day! Seriously helped me out and got me some brownie points for my mother-in-law! Also, if you're ever swinging by Morning Moose Coffee, down the street, come say hi and I'll take good care of you!

The process from start to finish was quick and efficient. I was kept in the loop of what was going…read moreon and how they were looking for the best deal for me. When signing paperwork, I was given option on different services packages and what was included. Seth, Troy and Justin took their time to explain everything to me and include me in decisions. I recommend Bill Dodge Hyundai in Brunswick!

We bought a used Kona EV here about two months ago. Our emergency charger cord which we had to use…read moreuntil we could get a permanent fast charger installed just stopped functioning. We wanted a replacement (under warranty), but they had to "check it" first. This would literally take a minute. We droppped off the faulty charger on this past Saturday and hoped we would get a replacement on the following Monday or Tuesday. As of Tuesday they hadn't had "a chance" to look at it. Yeah, right. If it's going to take you that long why don't they give us one to use in the meantime? So now we have to go to a public charger which costs $ every time (time that we don't have as we have to drive to the Portland area (from New Gloucester) and we are extremely busy and have to go out of our way to do so. Thanks Bill Dodge. We will be sure to NEVER use you service department.

Being a long time Cahill customer, way back to Edgecomb, I was a little skeptical of the new…read moreownership. In the last 11 months I have had multiple rotations and new tires on both of our vehicles. I like that appointments are helping to schedule the work. I appreciate the consulting on tire options and recommendations from Scott. I am very happy with the new tires on both of our vehicles. Scott's team had to work extra hard to clean the undercoating off my rims. Thank you to the team and appreciate the clean office waiting space. Thank you.

I stopped into this business on this past Tuesday (11-04-2025). I had been a loyal customer for…read moreclose to 40 years. However, I don't keep up much with businesses in Bath (my bad), so didn't know Cahill's had been sold back in April. The reason I stopped in was for someone to check the pressure in my tires, as my low tire pressure light came on when I left my home that morning. This is a fairly new car with 23K miles on it that I had bought in September. All four tires were brand new. Anyway, when I walked in I saw this dark haired woman sitting at the counter in the waiting room. I asked where Marty was and she said we are the new owners. So, I asked if someone could check the tire pressure on my tires (a three minute task) and she said the service people were all busy and she could make me an appt, for Thursday. I said that wasn't really acceptable, as air was leaking. I left and on the way to my car I saw two service people standing by the stacks of tires outside just shooting the breeze. Busy, my foot. If that had been the old crew, they would have been right on it, even Marty had done that in the past. So, I went to Bert's (yes, I still call it that) and the kid came out, checked all my tires and the back passenger one was done 6 pounds. Needless to say, I will not be going back to Cahill's.

"I would like to recognize Matt Grenier at the Brunswick, Maine Advance Auto Parts store, located…read moreat 30 Gurnett Road. Matt went above and beyond to help me, was professional, knowledgeable, and made sure I got exactly what I needed. He installed two house batteries in my RV. After installation of the batteries, Matt went back in the store, I had additional questions unrelated to the battery installation; I went back into the store, only to find out Matt had clocked out... but he was still in the store. He came out to my RV and worked with me on my other issues, off the clock for over an hour. Matt's EXCELLENT, "Disney Like" customer service, deserves recognition. Thank you for having such a great employee." Jerry Cornelius 214 Hitching Post Lane Forest, VA 24551 434-610-5300

Huge shoutout to Rob at Advance Auto in Brunswick! He went above and beyond to help me find…read moreeverything I needed for my Mercedes Sprinter van project. From walking me through the right products to fully explaining how to properly prep, paint, and restore the rims, Rob was patient, knowledgeable, and incredibly supportive every step of the way. You can tell he genuinely cares about his customers and takes pride in making sure they leave feeling confident with their purchases and their plan. On top of that, it's clear that Rob's work ethic and heart are making a real difference -- even just looking at the vehicles on site, you can tell this store takes care of its team and the people they serve. Rob is someone who's truly going places, and I'm grateful for his help! And hey -- if you ever find yourself in Richmond, Topsham or Augusta, swing by Morning Moose Coffee for a fresh cup of coffee and some mini donuts. We'd love to serve you and say thanks in person for supporting great businesses like Advance Auto and amazing people like Rob!