YELP REVIEW of Good Guys Cars & Trucks Inc. located at 173 Bath Road Brunswick, Me 04111…read moreOwned and operated by Guy Converse and Dominic D'Alessio. Two gentlemen that have been in the used car business for many decades. As Good Guys used autos and trucks they have a niche business plan whereby most of the used cars they buy are acquired from local new car dealerships. They buy the trade-ins. The condition of the acquired vehicles is for the most part know. The 2021 Ford F-150 that they sold me deviated from their standard business plan. It was acquired at an auction in Texas. Maybe they were attracted by the salt free roads in Texas. A number of issues have arisen since my purchase on 9/11/24. When I came to pickup the truck after the purchase I was told a new battery had to be purchased (by them). They installed the new battery and I took delivery of the truck. The next day when the truck was at my home (Nobleboro) , the battery was dead. I jumped the battery and went back to Brunswick. Guy of GG said it must be a bad new battery. I got the new different battery, went home and the next morning the battery charge was depleted. After 2 (two) more trips to Brunswick a mechanic replaced a faulty fuse circuit board. There was no charge(monetary) for this battery issue. It took (4) 60 mile trips to Brunswick to get it right. GG has a 1 bay garage but have trouble with staffing a skilled mechanic. 4 Wheel Drive Issue On October 31, 2024 ( 50 days after purchase) I was in Friendship hauling a boat out and needed the 4 wheel drive, the truck would not go into and come out of 4 wheel drive and warning lights appears on the dash saying SERVICE VEHICLE -DO NOT DRIVE. I called Guy at GG and told him I was having the truck hauled to Brunswick. After several days Guy told me he had the mechanic look at the truck and there was no problem and he had driven the truck several miles. I had no reason to use 4 wheel drive until the first January snow storm and the same issue as in October appeared. At this time I did what I should have done before the truck was purchased--I took it to my local garage (certified inspection station) and had a computerized system scan performed. Error codes displayed for the 4 wheel drive, A/C system and the mechanic reported the truck was out of alignment and had excessive front tire wear because of the alignment issue. I took the truck to another mechanic (certified inspection station) for a second opinion and schedule the work if needed. I advised Guy at GG of the issues and I needed it repaired. Maine Towing and Collision of Waldoboro diagnosed and repaired the faulty 4 WD system for $886.45. Dominic D'Alessio had issued a 6 month extended warranty with a 3rd party (ASC), but this company declined to cover the repair. Dominic D'Alessio said he GG would not reimburse the repair. At the time of the diagnosis I had driven the truck less than 3000 miles. FRONT END ALIGNMENT-BALL JOINT- TIRE WEAR ISSUE While the truck was at Maine Towing and Collision the mechanic confirmed the truck was out of alignment and the ball joints were in need of replacement. I told the mechanic when I bought the truck it had a less than one month old vehicle inspection sticker. I asked the mechanic if the ball joints could be wore this badly in 5 months driven less than 3000 miles (from the time of the sticker being applied to the time of his inspection). He said it was an issue to be pursued. The repair estimate is for $1,039.19. from Maine Towing and Collision. Dominic D'Alessio said he would not reimburse this repair. I need to now appeal to the state of Maine State Police inspection division to investigate a possible inspection sticker issue. There was an A/C system issue that was reported to GG on September 18, 2024. With the assistance of Guy of GG the repair was completed March 13, 2025. 6 months after the initial report. GG purchase more than 100s of used cars each year. I purchase 1 vehicle every 5 years. I have never had such an unsatisfactory used vehicle purchase in my 50 years of buying vehicle. My advice is if you go to GG deal with Guy. Have the vehicle thoroughly evaluated by an independent certified mechanic. An except from GG mission statement reads, "we are proud of the quality used cars we sell and our dedication to serve the needs of our customers" . in my case the GG mission did not ring true. To be completely fair, the vehicles GG buy from their local car dealerships are known and are satisfactory. However my truck was purchased in a Texas auction and I know it had surprises. In my last conversation with Dominic he said customers are not getting new cars they are used vehicles. He is correct, but when I purchased a 2021 truck for $27,000+ I expected more than what I have gotten. For the repairs listed my $27,000 truck is costing an additional $1900! Next stop small claims court.

Great service . Great car . Highly recommended! Stand by their customers and vehicles . Don't print…read morejudge. If tou have a problem with car after buying it let them know right away they do help!

First time getting my Rogue serviced here. I had a 57,000 mile brake job, changed all 4 brake pads…read moreand rotors...$1000 as expected. Brakes worked great, which is not always the case sometimes... I would recommend Lee Nissan in Topsham.

Great price and no hidden mark-ups! Fast and easy process to purchase a new car. They even drove it…read moredown to me in Southern Maine! Thanks!

These guys Rock! Always willing to help, if they don't have it, they will find it or refer you to…read morethe most affordable vender! I have not met a better group of guys in this industry! If you are looking for parts, tires, engines or complete rebuilds these guys have your back!

I received awesome prices on used auto parts. I called…read morelooking for parts for my 97 Chevy pick-up, the parts he had in stock was great! and the ones they didn't have, he located for me and had them there ASAP. Thanks Shawn :)

Please. Go literally anywhere but here…read more Please do not trust their certified pre-owned inspections. They sold me a very low mileage certified pre-owned cx-70. They yucked up the rigorous quality testing of the CPO certification process and charged a premium for it. After the test drive I expressed some concern about the steering, which they shrugged off as only lane assist safety features that could be turned off. That wasn't true. The vehicle had a fundamentally flawed steering system. It steered under its own volition regularly which almost caused 3 accidents. They attempted to repair it for 4 months, of which they had it in their possession more than me. They did not have a clue what was wrong with it so they arbitrarily replaced the power steering column just to see if that might fix it (it didn't). Ultimately, they could not repair it and it still was unsafe to drive. Despite this-they tried to force me to pick it up and drive away with it. When I refused, they stripped me of my loaner and left me stranded without transportation while corporate continues to ignore me. They accepted zero responsibility and only honored that which the warranty I paid for required of them and even most of that I had to fight for. They refused to supply me with documentation of their diagnostic workup and findings, which is mandated by state law. They did nothing but make this terrible situation they put me in harder. Go literally anywhere else but here.

I will never go back to the place. They are all liars. Before I went down there to trade in my…read morelease for a new lease they knew I still had 2 payments on my existing lease. They said they will take care of it before I get the new lease. Which they did not I am paying for a car that I don't have. I called them to see what is going on and they just said I gave you a great deal on the new car. You don't care about that. I don't know about you but money doesn't grow on trees. They all are slimy people and I will NEVER and highly recommend don't ever buy anything from Goodwin Mazda.

Do yourself a favor and don't go here. I had my Subaru Outback towed here after a blown gasket in…read moreSeptember. They called me with a quote for a new engine as well as a left wheel bearing. I said, "A left wheel bearing? Are you sure?" They told me with certainty that it needed to be done. It was shot. I said I would call back. After hanging up I went thru my records and saw that they charged me $1,100 for a left wheel bearing and right control arm in Dec 2024. The only difference was that the car was under my name in Dec, and under my husbands name in Sept, so they didn't realize they had already done it and not that long ago. When I called back they sort of fumbled and said that it must have been a faulty wheel bearing and that it happens from time to time but that it was under warranty and to come back to have it done. So after a lot of coordinating to bring it back after getting the engine done somewhere else, we got it in this Tuesday only to get a call a few hours later that said, "Your left wheel bearing is fine. You don't need one." To which I said, "Then how were you so certain it needed to be done before?" They didn't have a clear answer. Without going more into detail, I don't trust this establishment and have since heard very similar experiences from others.

Took the truck in for an under coating, dropped it off, picked it up the next morning. Great work…read moreand fast service. I recommend them.

Rented a Malibu that was filled with the aroma of cigarettes. It was so bad you felt sick if you…read moredrove the car for awhile.

Great folks, local. Good deals, kind, caring and of course local. You can rent, or buy and they…read morehave a nice selection. We have done quite a bit of business I've the years and recommend highly.

I bought some parts at a great price. They were friendly and knowledgeable. I would definitely…read morerecommend getting your parts here.

We bought a used car from Darling's and I was quite apprehensive at first. My salesman, Isaiah,…read more was easy going, honest and worked very hard to not only get me a good deal, he personally resolved every issue with the car. The car had a broken key fob and they took it to the Toyota dealer, got me an extra fob and then delivered the car to my front door. That kind of service is unheard of in this day and age but Darling's will go the extra mile for you. I also appreciate that they didn't make me feel hustled or taken advantage of - everything was easy and straight. Their finance department is superb - they got me financed through my bank at a good rate and did it quickly.

Went there yesterday for the works package $99. I did request Valvoline full synthetic oil for…read morewhich they charged me $21.42 a quart for a total of $128.52 for 6 quarts. They did not top off my coolant. They over inflated my tire pressures. The tag on the door pillar says 30 psi, they were inflated to 35. They have to peel back the fender liner on the drivers side to change the oil filter, 3 of the push pin plastic fastners were removed and never replaced. Total bill $206.25 Pretty sure that's not happening again / Oh I almost forgot, the service was fast

Huge shoutout to Rob at Advance Auto in Brunswick! He went above and beyond to help me find…read moreeverything I needed for my Mercedes Sprinter van project. From walking me through the right products to fully explaining how to properly prep, paint, and restore the rims, Rob was patient, knowledgeable, and incredibly supportive every step of the way. You can tell he genuinely cares about his customers and takes pride in making sure they leave feeling confident with their purchases and their plan. On top of that, it's clear that Rob's work ethic and heart are making a real difference -- even just looking at the vehicles on site, you can tell this store takes care of its team and the people they serve. Rob is someone who's truly going places, and I'm grateful for his help! And hey -- if you ever find yourself in Richmond, Topsham or Augusta, swing by Morning Moose Coffee for a fresh cup of coffee and some mini donuts. We'd love to serve you and say thanks in person for supporting great businesses like Advance Auto and amazing people like Rob!

If your in the need for car parts this is the place. They are always willing to lend a hand and…read moregive the advice that is needed. It's even better when they greet you with a smile or hello, which is most of the time. If your in the area or in need for some Direction for your vehicle this is the place you want To be.