We were in town visiting family when various check engine lights went on and the car started…read morerunning roughly. It was a Saturday and VIP was the only repair shop that had a mechanic on duty (this after checking a bunch of other places in Bath to no avail). It was about 10:30am and of course they were booked for the day with only one mechanic on duty but said we could leave it and they'd try to take a look. Richard, the store manager, said they might not get to it until Sunday or Monday. We were scheduled to leave Sunday morning and let them know but their Sunday was also booked up. We left with our fingers crossed as we had to be back home Sunday night for work on Monday in the Boston area. We checked back mid afternoon but they hadn't been able to look it over yet and then checked back around 5 (we'd been told the mechanic was scheduled to go off duty around 4). We got there and the car was in the garage with Richard and Ivan the mechanic talking. They figured out the problem and repaired it! We were able to get the car Saturday and leave on time Sunday. We talked more with Ivan and Richard and they were so helpful, explaining what was wrong and answering questions (and showing us the bad spark plug). They really saved us by squeezing us in and we have only good things to say about the team at this location!

Went to VIP in Bath where I used to get my vehicles worked on prior moving to Topsham. The…read moreTopsham location has been horrible and has messed up simple things like oil changes and tires. I need new tires for my truck so I thought I would see if Bath was still good. They are NOT. I set up an appointment for today. The scheduler said he would order the tires and make sure they were in before the scheduled appointment. I got there today and no tires. Not late, not back ordered just NEVER ordered. No one called to let me know so I wasted an hour and gas at these ridiculous prices just to get a shoulder shrug and a gee: it looks like they were not ordered. Do you want to reschedule? Nah; I'll go somewhere else

I have been getting 2 cars serviced regularly at VIP for 5 years and I have been pleased with their…read moreservice. My overall trust in them has been reinforced several times; that, along with fair prices, is a key reason for my loyalty. Just today they replaced 4 tires for me and the price was below the estimate I had seen on Consumer Reports. Most of the people I've encountered there are personable and willing to take the time to explain things.

Went in suspecting my brakes were bad. They told me the driveshaft broke and the whole back end…read morecould fall off. They had me tow it to a location 30 miles away, only for that mechanic to tell me it was in fact my brakes causing the noise. I requested the unnecessary tow be removed from the VIP bill. Manager refused, said her boss won't approve it, then got increasingly defensive. Received a call from her boss and he agreed, without argument, to reimburse me. So glad the Topsham mechanic wasn't available to work on my car at the time, or he would have torn it apart for no reason. AVOID THIS LOCATION.

In and out, very efficient. Very helpful & didn't talk down to you like a lot of maintenance places…read moredo. Would definitely recommend!

Great service, incredibly efficient and reasonably priced. Staff are very friendly, respectful and…read moreknowledgeable. They clearly know what they are doing and have their system nailed down. This was my first time getting an oil change with them and I'm never going anywhere else again. Thanks guys!

Great service and a reasonable price. My car battery was replaced quickly and I was happy with the…read morevalue. I would return here for future car needs.

I've always had a good experience with Sullivan in Damariscotta. Whether it be routine service or…read moretires or a major repair, I have zero complaints. I appreciate their honesty and communication and good service.

Never think of going to Walmart for my vehicle needs, but I was in need of 2 tires and its Memorial…read moreWeekend, and most places are closed or won't be able to see me until next week. So, I checked out online, if they even carried my tires and they had them! So, I called and the sales person checked to make sure if he had them in stock and they had 6, so yeesss! Then I asked him, what are the chances the tires could be put on today, and he responded, come on over!!! That was great! Out we headed and when I arrived, I was waited on immediately and I was in and out of there in about 30 mins!!! The staff were friendly and helpful and very polite. I know that I probably caught them on a "not so busy time", but either way, I was pleased. While we waited in the garage, they have seating with a tv to watch and a little kids table with coloring books and crayons, which was great for me, since I had a couple of kids with me. Overall, very happy and the price for the tires were waaaay below anyone around. So, if you're in the area or need some work done, check out Walmart Auto Care Center.

I am devoted to Sullivan Tire on Brighton. They are dedicated, fair, trustworthy, and hard working…read more Yesterday I had all four tires replaced. They gave me a call during the day for and update and asked permission to do a minor repair in addition to the tire and alignment. Later they called that the car was ready. Picked it up and on my way. Later I noticed a different noise coming from my back rear tire. Note: in recently had wheel bearings replaced by the dealer). So today while driving for work, the noise was more consistent and concerning. I drove by after work to see if they could advise me as to what was causing the new noise. Zach immediately asked for my keys and said they would take care of it. The process was a bit more complicated than he originally thought. The issue was probably more related to wear and tear of my car which was revealed from changing the tires. Zach came coming over to me giving me updates and apologizing. Yeah, I was a bit frustrated because I had a busy day and was tired. But Zach treated me like a person, maybe a friend. I felt appreciated and witnessed about 6 other people come I within the last 90 minutes of operation. He treated them all the same. A smile and honesty. The team in the bays worked hard too to get all of us on our way before closing. Thank you to Zach, who must sleep there, and the team for being professional and dedicated. You all rock!

Was in a jam and they were able to help us out in a timely manner and get us back on the road.read more

Go where ever for repairs but if you want the best, go here. Honest, fair, real pro's.read more

I had two flat tires in a matter of two weeks. The second one I was on my way to see a doctor in…read moreNYC. I showed up at 7:30am. Told them my problem and within an hour I was on my way to NY. Above and beyond! Thank you Sullivan Tire!

We were towed off the highway after hitting a pothole. We were going to purchase 3 or 4 tires. I…read moreasked for change to tip the tow truck driver. The first person I asked said sure, but come to the other register. I went to the other register asked for change, which seems reasonable considering that we were about to purchase tires. This other guy was rude and condescending towards me, said we don't give change here, only to customers... which we were about to be... his bad attitude lost him a big sale. Too bad for VIP tires...check who you hire...

Would give negative stars if I could. They wayyyy over charge on everything! They charge my son a…read morenew driver 160$ to change the front light bulbs!!! Quoted me over 1200 for breaks! It's insane. Not the right way to do business and its too bad because of the convenience!!

Needing an oil change in the kid mobile (2018 Honda Odyssey) and being new to the Maine area,…read moredecided to go to yelp to see what help I could get on my question, where can I get an oil change... yelp failed me as there were very little reviews.. so I was in my own. The place was near my kids preschool so I decided to give it a shot Honestly, the place looks dingy and I was very tempted to drive on by, glad I didn't. The guys working there know there stuff and are very quick to get you in and out. The place is no frills which allows them to keep the cost down, I really don't need a free cheap coffee that jacks up the price of my oil change $40. Very impressed and as of know found my spot for an oil change.

This place is incredibly well-managed. There was a long line but it moved quickly. When we were in…read morethe garage, the vocal communication was incredible to hear. I felt like I was watching a training video. I can't remember the last time I was at a business that was very busy and had such a positive vibe to it- everyone seemed to love their job, no one seemed miserable even though it was 10 degrees. I am definitely coming back here.

Drove to Bath from the Eastern Shore of Maryland this morning. Just outside of Portland I started…read morehearing a noise coming from the left side of my truck. I thought it was a U-joint going south. Didn't really know any mechanics in the area. Asked around and found H&C Garage. Called and spoke to Zach. Very friendly and helpful. He told me to bring the truck over. I limped to his shop knowing it was going to be bad. Turns out the folks that changed my tires last Thursday didn't tighten the lugs with a torque wrench. Left from was about to fall off. Zach re- tightened everything by hand and got me rolling again in minutes. Zach, thank you and your team for saving this Old Sailors life. Highly recommended

Zack is one of the best. He specializes in Subaru's but can work on anything with a motor or take…read moreon any problem vehicle wise. Prices are great and he's very fast acting. 12/10 recommend H&C Garage for any my automotive needs!