Super disappointed. I made an appointment here last week because the other Yelp reviews were good. I built my entire day around the appointment, including taking a 1/2 day off from work but when I showed up, they didn't have my appointment in the system. On top of that, the guy in the office was incredibly rude and treated me like I was a dumb woman who didn't know anything about cars.
The appointment was to put my fender flare back on my jeep that was loosened years ago thanks to a car wash. It wasn't broken, just needed a few plastic clips to be popped back in. It was a fix I could have done myself (and have done in the past- I've been working on Jeeps for years), but work was busy so I made the appointment assuming an auto body shop would have the materials and could do it quick.
After barely looking at the fender the guy declared it fully broken and inquired about charging insurance and told me it couldn't be done without ordering completely new parts. At that point the office phone rang, he cut me off, leaving me feeling like an idiot. After waiting awkwardly for a few minutes I left, drove down the road and on a whim popped into Coffins. The folks there were incredibly nice and had the fender back on the Jeep in less than two minutes. And the total parts cost ended up being less than $5.
I'm not one to write negative reviews... but it sucks when a place leaves you feeling like an idiot. The difference in care and customer service between the two places was incredible. I will not go back to Seacoast. read more