Wonderful attitude of helpfulness and friendliness. Had to involve the sales team to drop off for…read moreservice AND get a free loaner (a Fiesta I would buy it was so nice). They were welcoming despite me racing in at the last minute. The service team got done what we had agreed, priced some additional things to think about returned the Expedition to me in record time. I appreciate the small town atmosphere and that they know me. Like the time I brought in the vehicle for a missing inspection sticker that was already on the window. We all had a laugh.

Brian has been the General Manager recently, and their quality and service is top notch! We had…read moreour Lincoln MKX in for the water pump (a HUGE job!) at 162k miles, and thanks to their Master Technicians it was completed perfectly, quickly and at a competitive price compared to shops near the coast! Looking forward to another 160k miles with that fantastic 3.7 engine and 6F50 transmission! It's WELL WORTH IT to drive over to Newport!

If I could give Harry J Smith 6 stars, I would. I shipped a 2005 land rover to Maine for my…read moredaughter to use. When it arrived on the truck the air suspension wouldn't work. My daughter knows nothing about cars. My daughter had left school for holiday break. I spoke to Randy at HJS. He couldn't have been nicer and more friendly. They went and got the keys from college security, inspected the car. Identified the problem (a low voltage problem, reset the sensor and re-delivered the car back to school. All in a day. Then I got the bill. $100? Are you kidding me? I love HJS. "Mainers" are wonderful people and really helped me out. Highly reputable and nice people. I highly recommend Harry J Smith. THANK YOU!!!!!

Great experience! They were really friendly and communicative about what they were going to do,…read moremaking sure I was in the loop. They seemed to have lots of time flexibility when I called in, and I was in and out within about 30 minutes! Again, super friendly, and very reasonable cost for the service I needed. Also PS to Colby students, they will come to campus and check your car in the lot/bring it down to their garage themselves if you need work done!

My husband hit a deer with my 2000 Toyota Celica. My ins. co. had David Mathieu as a preferred Body…read moreShop so that told me they must do great work. The hood and windshield were the parts that needed to be replaced. I was told by the body shop that I would get a used hood but it would be painted. I was told the fenders would be painted to match the hood color. When I went to pick up the car neither fender was painted even though my bill showed that the work was done. I asked why they werent painted as I was told they would be and why the charges for painting them was on my bill. The cost was taken off the bill and I was told that it wasnt necessary to paint the fenders because the color matched the hoods color which was supposedly just painted. If the hood was just painted it didnt make sense that it would match 17 year old paint on the fenders. The hood was used and where there were dings you could see that touch up paint was used and the color did not match the hood color. The car is silver and there was a red spot on the hood. If the hood was freshly painted there shouldnt be a red dot or touch up paint used. It just proved to me that I was being billed for work not done. The car was taken back in to the shop for a long time to have the ding spots and the red spot buffed. I was not impressed by this because it did not change the fact that the hood didnt look freshly painted as I was billed for. I complained to my ins. co. who said they saw the before and after pictures sent to them from the body shop and were happy with the work. I guess the owner of the vehicle being unhappy with the work doesnt matter to either the body shop or the ins co. I informed my ins. co that I am never using that shop again and I will be looking for a new ins co.

Friendly and very helpful, they are always so accommodating with pick up and drop off. I was in…read moreoften for my temperamental car and they were always honest about what was going on with it.

Wish I could no starts!! They like to turn their phones off so no one can call! I have been waiting…read moreabout a week for a quote so my car can get done and they can get paid but no they say "Oh I'll work on that and you'll have an email in a couple hours" BULLSHIT!!! I will NEVER bring my business back there!!

I have been a customer here for a few years. I've tried other garages, some a bit cheaper, but…read morealways come back here. Usually I regret going anywhere else and kick myself for not just coming here. I moved to Skowhegan so I tried a couple garages near me, but again, came back to Hardings. They were ok, but didn't compare and often I'd have to take my vehicle back to fix things they missed or didn't do right. I can tell you in all the years I've been using Hardings I don't think that has ever happened! They are thorough, honest, and very competent. I have had a lot of really bad experiences over the years with repair shops so I don't trust hardly anyone!! I trust Joe at Hardings. That is saying a lot coming from me. Joe is upfront, real and honest. He tells it like it is and I know if he tells me something needs to be done it does and I don't have to wonder if he's BS-ing me. He will break it down for you also, tell you what has to be done now, what can possibly wait a bit, etc. He will work with you. I recently tried another place recommended by someone else, as they were much cheaper, big mistake! They went over their estimate by $200 & didn't even call to tell me & wanted to do other work that was not necessary. I went back to Hardings and now have my truck up and running great and inspected. Lesson learned. I'll be a customer for life. My aunt has been a customer for over 25 years and has been treated so good she NEVER goes anywhere else and always sings their praises. You truly get what you pay for, as they say. Harding's may not be the cheapest around (although still reasonable!) but they are the best, IMO. I know my car is going to be fixed right when I go there and I won't be told they can't figure out the issue, as I've had happen at other places. They do everything, including rust repair too. Keep up the good work Hardings!

I've been using marks for quite some time and to be honest that shop has the most honest owner and…read moremechanics in the area! They will meet your needs and when you leave with your car you will feel satisfied and assured the job was done right!!

Started using Marks Complete Automotive Service 14 years ago when i moved from CA to ME. Since then…read moreMark has looked after my Ford F150 and a Dodge minivan and keep them running despite the harsh Maine weather and treacherous unmaintained roads. He and his staff are very knowledgeable, helpful and accommodating. In all the many years of using Automotive services around the world Marks takes the prize for the very best experience and service.

Extremely kind and welcoming family run business! Met my needs and very fairly priced. Highly…read morerecommend to anyone that needs an oil change or any kind of car service. They will treat you right. I will be back.

Bob is hands down the best around. He is fair, accurate and he really knows his Subaru's. He has…read morefixed multiple issues with my Chevy; he also has fixed many issues with 3 of my adult kid's cars as well. Treats us very well and is very polite. Highly recommend!!

Fast great service, excellent prices all done with a smile. Great small business to support. Will…read morebe back.

We had The BEST car buying experience at Thompson Audi in Waterville. David LeClair was wonderful!!…read more Very knowledgeable,smart,funny and patient. The car is absolutely perfect and we left feeling very happy with the entire experience!!! He gives car salesmen a GOOD name!!