I switched to VCC after 5 trips to my previous mechanic who couldn't find the problem. VCC quickly…read morefound and fixed the issue. They have always dealt with me fairly. It it sometimes a wait to get an appointment because they do have a lot of customers. Most people that I know take their vehicles to them. The hourly rate is in line with other garages.

Inspection, price quote. This auto mechanic tells you something is wrong with your vehicle, when…read moretheir is nothing wrong, they did it to me a few years ago when they replaced a rear end I didn't need, and 2wks ago when they failed my inspection for no reason, misinforming me that I needed things I didn't need, and also for things that according to the State inspection manual should not fail inspection, also say the will give you a quote at a certain time on a certain day and never get back to you. Very dishonest, and unreliable. I would give it a half star if I could.

I have them tow for me quite often and they are always very reasonable. I own Troy's Toys Garage,…read moreand I grew up in Vassalboro. They are friendly and accommodating.

Our car had experienced transmission problems and we needed a tow from our house to the service…read moredepartment of Ford in Oakland. We were recommended to Freddie's by over a dozen people in our neighborhood and we're so glad we used his service! One of our neighbors actually came over and talked to him as the car was getting put on the flatbed. We called before noon on a Monday and he said he would be here later in the afternoon. The car was gone before 1pm, way sooner then we expected. I've only used a tow once before so I was worried about the cost. Luckily he charges very reasonable prices and it only cost us $50 for a 6.6 mile tow (15 minute drive).

How this place is still in business is beyond everyone we know in the business…read more As a Master mechanic, If I didn't warn folks about this predatory shop I wouldn't be able to sleep at nite... shop around please...this place is notorious for ripping off customers..charging g three times the cost for parts or more and padding the bill in anyway they can. .. so many fake reviews and they still have only a 3 star rating. Don't be fooled by this place , I have had too many folks and other shops tell of the trickery and games this place will play to get more money out of the customer. They will smile at you while they overcharge you for anything they can. Shop around for a reputable place...in my opinion and many others in the community, this is a bad place to get your vehicle serviced at...period.

I truly can't recommend Al's Auto Repair highly enough. I live in Portland but I commute to…read moreAugusta for work. One morning, I arrived in Augusta and realized that my car was in need of emergency repairs. The staff at Al's went out of their way to squeeze me in so that I wouldn't be stuck in Augusta overnight. They charged me a fair price and took extra time to explain everything they were doing, even showing me photos. They also drove me to my office while they did the work on my car and picked me up at the end of the day when they were finished. And getting to meet Radar (the adorable Corgi/watchdog) was just the cherry on top of the whole experience. I'm so grateful for the excellent service!

These guys saved me! I had an issue on the highway with 4 hours to go. Disaster loomed. Joe welded…read morea difficult to find part. AMAZING. INCREDIBLE. HEROES. More amazing? I was clearly desperate and would have paid more than the regular hourly rate. Guess what? I was only charged for 1/2 hour labor!!! If I could give these guys 100 stars, I would give them 500. If you live in the area, you can be sure you have an honest mechanic town. If they did not add on anything to a stranded traveler, any local customer can take the word of Bug and Joe's as gospel.

Had front control arms replaced with new brakes and an alignment. Promptly done and ready ahead of…read moretime.

They arrived promptly, the technician was very pleasant. He got my pickup secured and we were on…read moreour way quickly. Got it unloaded fast, too.

l called for a tow from hartland to new hampshire at 3:30 sunday afternoon was told driver will…read morecall me right back it is monday morning still waiting.

Over the decades my vehicles have usually been ones out of production and/or more obscure brands…read more When mechanical work on my vehicles exceeds my comfort zone, I have always turned to Copeland's - and will continue to do so. The knowledge and expertise of the technicians has always impressed me. They work with care and precision and the steps they take are always thorough. Most recently I bought a 28-year old vehicle down South that is structurally in fine condition but had suffered from decades of minimal maintenance. Over this past year an engine issue has been fully resolved and safety-dependent suspension items were diagnosed, discussed fully with me in advance, and professionally repaired. I believe that "you get what you pay for" - there are shops with lower labor rates and fewer equipment to aid the techs. The quality of the work is worth every dollar. I work very hard for my modest income; if I'm going to spend money on a vehicle, Copeland's is the place to do it.

We have ALL our vehicles serviced here. We can't recommend this company enough. They can fix…read moreanything! Customer service is the best by far! The new seating area and bathroom are GREAT!!!!! They also let you drop off your vehicles so you don't have to wait around. I also respect their honesty!! Thank you everyone at Copelands garage for keeping my family safe!

I contacted him on 9/8/24 and he got right back to me with what might be wrong and what he could do…read moreto fix it. He had all but one part on hand and would order that to be in in about a week. Two weeks later and I hadn't heard back from him so I texted for an update with no response. Again the following week I texted for an update and again no response. On 10/2/24 I again texted and said that I would give him until 5 pm today 10/4/24 to get back to me or I would be giving him an unfavorable review. I even called at 4:35pm and could only leave a voicemail. And still no response. Should you contact him good luck.

I was traveling and had issues with my Honda Odyssey at the end of a very long drive. Messaged Dan…read moreand he drove to my location. Explained everything that was going on, gave me options on repairs and pricing, and finished quickly! Very polite and cleaned up the entire area before leaving. The price? FANTASTIC. As I was an out of towner and desperate to have the repair to be able to drive all the way home, I was worried that this visit (especially a mobile visit) was going to cost a small fortune. His price was completely reasonable and a pleasant surprise! I drove over 10 hours home with NO ISSUES.