This place is the epitome of incompetence. I tried using it a few times based on a friend's…read morerecommendation, and the recommendation was on price, not quality. Penny pinching got the better of my judgement. I brought my wife's car in 3 times for an alignment, and they didn't do it any of those times, yet they told me it was done. I finally just took it to another shop. I had my truck in there for a simple job and had to take it back twice for work not done, but of course charged for. They're not doing the work and hoping you don't notice. I've never seen any shop that operates this way. Avoid this place at all costs.

I ended up at Beth's Garage for a simple inspection sticker. They stated my car was leaking oil and…read moreneeded this fixed before passing inspection. I set up an appointment to leave my car the following Wednesday. My car sat there until Saturday without being worked on. They had promised to call me the day after dropping her off with an estimate, no call. I ended up going there, there was no estimate ready, George created the estimate and told me they would fix my car the next day, Friday. I call Friday afternoon to remind him that I need a sticker, so I would not have to go back and he tells me, " it's looking like tomorrow". Saturday rolls around, I drive by and my car is still sitting in the same spot in the lot. I needed up taking my keys and breaking my car loose. There was No communication from these people, and poor time management. I have no trust in this place and would no recommend. I hope this helps.

The prices they charge are exorbitant. Priced well over a fair market value for most shops locally.read more

Go to a quick inspection station that does not do repairs and they will pass things that fail here…read more Its literally them stealing from people. They are trying to drum up extra work under the guise of inspection sticker fails. Greed plain and simple.

Cliff is an Honest Extremely Hard Working and Fair Individual. When Ineed anything from an Oil…read moreChange to more extensive work this is the only garage I use. The young men working there are Professional, Courteous, and Very Respectful. Ken M.

Sorry but I need to give you a thumbs down for your service and fees. Looking at the bill I paid on…read moremy visit last week and comparing the parts fees with NAPA online it appears you upcharge the parts about 80-90% . I can see a little extra on parts but almost double fees for parts???? And then this visit I booked ahead a week for an appointment and left you my vehicle for the day and you not getting the work done didn't sit with me well. I know we all got to make a living but you need to be reasonable with your clients. Too bad because you seemed to be responsible and knowledgeable on speaking with you. Courteous but....

They kept us informed about our car the entire time. They fixed the problem the day of service…read more They were upfront on cost and repair needed. Great service. Highly recommend them.

Needed a tire replaced and they took great care of me. Fair price for the labor and they quickly…read morefound the tire - odd size. Definitely recommend

Last March I went in for a Maine State Inspection and was told I needed my steering rack replaced…read moreand a rear enforcement bumper. He was quoting $2,500+ for the steering rack and $553+ for the bumper reinforcement. I took my car to three other reputable shops in the Portland area. I was quoted $337 for the bumper reinforcement with OEM part, and the repair man even told my father and I that we could replace it ourselves because my father was able to remove the bumper cover himself. The other shops I went to told me I only needed my inner tie rod replaced including a wheel alignment. I got this repair done for $220 dollars and my car drives great. It is a 2013 Honda CRV with 70,000 miles that has never had issues on the road. The one difference between going to Carter's and going to the other repair shops is that I went ALONE (without my father) to Carter's a as young woman. I remember when I dropped my keys off at Carter's and the man at the desk called me "sweety." Unprofessional and patronizing. Carters is deceitful, greedy, and untrustworthy. Do not come here unless you want to get taken advantage of.

I'd avoid like the plague. Been here plenty of times over the years. They overcharge for EVERYTHING…read moreand always "find" issues I never had before going there. Better off going to the dealer!!

Quick friendly service. Went in for an estimate and they fix it right then. Dent is now…read moreundetectable. Couldn't be Happier.

Norm does fantastic work! He really is a magician in removing dents. I've brought several cars to…read morehim and have been amazed at the results each time.

My wife and I have been going there for years and both of our cars have some age and mileage on…read morethem. Horsepower always been there to help, the nice thing about them they will tell you what you need to repair your vehicle and what's coming up for repair. They never try to oversell or pressure you. Always great Service and at a great Price along with great People, so the next time you are in the area stop in and say hello to Bonney and Bob and Steve. They will treat you Right.

We are very satisfied with the work done to our service van…read more We really needed a brake job, on a tall Transit van, Stopped in because they are next door to our new location and have a high overhead door. The estimate was accurate, communication was very good with other issues found while working on it, the van was returned on time and cleaner than when we dropped it off. This was our first experience with Horsepower, we found them to be very professional, knowlegeable and accomodating. thank you

Took my Jeep to these guys to see what it needed for a sticker. These idiots don't know the…read moredifference between a skid plate & frame components. Telling me the radiator & transmission cooler are one unit, totally wrong. Either they're effing stupid or they think I am. Don't waste your time. Overpriced morons!!!

I highly recommend this garage, they go above and beyond to repair your vehicle !! The owner worked…read moreovertime to get my repair done, (total engine replacement). He showed a dedication to his customers that is m very rare to see these days!