Paulin's is the only place I take my car to in southern Maine!…read more They're so honest! I really don't know much about cars, so in the past, people have tried to take advantage of that. Due to that matter, I kept going to my regular garage in my hometown...which is 5 hours north. Now when I need something fixed or an inspection, I only go to Paulin's. Their pricing is more than fair, and they won't fix something unless they truly need to. I have had multiple instances where I have gone in for tiny, itty, bitty problems, and they have taken care of me at no or little charge. Any garage could have taken advantage of that and could have charged me for something I didn't need, but not Paulin's. Because of their great service and integrity Paulin's gets 5 stars in my book.

Excellent and quality service, friendly staff, all for a good price. I went there to get new tires…read moreinstalled, and they worked around my somewhat tricky schedule to get it done. My brother's a mechanic in the area, he trusts Paulin's and I do too. Highly recommend!

I've been to this shop for auto body work and they do a great job. I had some body work required…read moreand noticed they do auto repair too. This is a GREAT shop! They provide accurate estimates and stand behind their words.

As a veteran and woman senior citizen my scheduled appt on 9/11/2026 was denied after arriving…read morebecause my friend/pick up person was ill and unable to pick me I knew I needed to get the exhaust replaced so I decided to wait as I had no other transport. I was than told I would not be allowed wait and they canceled my appt and would reschedule if I could provide someone to pick me up. Keep in mind that there is a waiting area outside and I with a book and going to wait but was denied service that day (9/11) by the owner.

Last March I went in for a Maine State Inspection and was told I needed my steering rack replaced…read moreand a rear enforcement bumper. He was quoting $2,500+ for the steering rack and $553+ for the bumper reinforcement. I took my car to three other reputable shops in the Portland area. I was quoted $337 for the bumper reinforcement with OEM part, and the repair man even told my father and I that we could replace it ourselves because my father was able to remove the bumper cover himself. The other shops I went to told me I only needed my inner tie rod replaced including a wheel alignment. I got this repair done for $220 dollars and my car drives great. It is a 2013 Honda CRV with 70,000 miles that has never had issues on the road. The one difference between going to Carter's and going to the other repair shops is that I went ALONE (without my father) to Carter's a as young woman. I remember when I dropped my keys off at Carter's and the man at the desk called me "sweety." Unprofessional and patronizing. Carters is deceitful, greedy, and untrustworthy. Do not come here unless you want to get taken advantage of.

I'd avoid like the plague. Been here plenty of times over the years. They overcharge for EVERYTHING…read moreand always "find" issues I never had before going there. Better off going to the dealer!!

Rick is top notch. Has a great reputation and for a reason…read more I have brought many of my vehicles to his shop and he has always show great integrity and honesty. JD

Best in Portland- Polite and always a pleasure to deal with. Honesty is everything these daysread more

My exhaust pipe on my Subaru Crosstrek XV corroded and broke off on a Thursday evening, and I was…read moredriving while dragging. I called Paul early on Friday and he told me to bring it in for a look. Within an hour, he called to share a diagnosis and tell me he could fix it. It was fixed within the next couple hours and I was able to move ahead with my weekend plans. Amazing. I will be returning with all my mechanical needs in the future.

When I went looking for a reasonable, affordable and reliable mechanic for my 2010 BMW X5, I called…read moreup Paul's shop. He was nice, straight forward and clear. I've spent some good money with him, and he's kept me on the road and my family safe. NEI is my first stop, and if they can't do the work, I have one other option before dragging my feet to the dealership! NEI IS Number 1!

I took my car to get an inspection sticker. Well walked out with an estimate of 1500 dollars and…read morethey failed my car. So I took it for a second opinion and I just needed front brakes.everything else passed. So my advice if this shop tells you your car needs a lot done Get a second opinion Will never step foot in that place again.

Everyone is great- accept the witch behind the counter. It's too bad because everyone else there…read moreseemed very nice

I have been going through ongoing cancer treatment for several years now. Because of my work…read moreschedule and the people who depend on me, I schedule everything very carefully so I can keep my life going as much as possible. My car was overdue for a state inspection and the possibility of needing new tires. I called Duval's Service Center on May 2nd to schedule an appointment. They scheduled me for May 13th, which gave me plenty of time to reschedule more important things. I dropped my car off at the agreed upon time and was told that they would look at it that afternoon. One guy was nice and the other was not. Oh, to be pretty and young again. I never received an update from them. I called and it went unanswered. I left two voicemails and haven't gotten a response. I emailed the address listed on their website and haven't gotten a response. They are closed on Saturdays and Sundays which means I will not make it to my medical appointments this weekend and will probably miss my appointment on Monday. Had they told me that they weren't even going to look at my car at the appointment I had made well ahead of time, I would have never left my car with them. They have my car and my keys, so I have no way to get to anything I need to get to since hiring an Uber would be way too expensive and I cannot afford a rental right now. Scumbags, all of them. This is why I hate ever needing anything automobile related done. I wanted to reach out via Twitter, but their account has been suspended for violating Twitter's rules. Which probably means they said something really edgy and awesome.

Best service and 100% trustworthy service that I had in decades. Always took my car to dealership…read morefor service. Used Duval's for a/c service and they were quick and honest and priced right. I would take my Cadillac there again for anything. Great service, communication and price

Took my Jeep to these guys to see what it needed for a sticker. These idiots don't know the…read moredifference between a skid plate & frame components. Telling me the radiator & transmission cooler are one unit, totally wrong. Either they're effing stupid or they think I am. Don't waste your time. Overpriced morons!!!

I highly recommend this garage, they go above and beyond to repair your vehicle !! The owner worked…read moreovertime to get my repair done, (total engine replacement). He showed a dedication to his customers that is m very rare to see these days!