Dale did a horrible Job on my Pick up Truck inspection . He…read moredid the repairs without asking or quoting me and the exhaust repair that he passed failed 1 week later and the brake line which was fine when I brought the vehicle there was leaking when I picked it up.

UPDATED REVIEW: My boyfriend tried these guys for his car. Very bad :(…read more They put the wrong part on his car, an incorrect strut. Should have been clued in by the fact that the steering wheel was completely sideways when he finished. Told my BF that he needed an alignment very badly and asked if the car was in an accident - which he really didn't know since he had just bought it recently, but we didn't think so. Plus the steering wheel was not like that when he dropped it off. When he went to have it aligned, the place refused to even touch his car, because, wait for it, the wrong strut was installed (it was too short), throwing off the entire alignment. Told him to take it back to where it was fixed. He returned to Tri-City about a week later, where the guy admitted that he ordered an installed the wrong part number. He fixed it, but he then charged my boyfriend another $50 to do so - the difference in cost between the wrong part he ordered, and the correct part. To add insult to injury, because my boyfriend did not have these things done the same day, and the car was so badly aligned, it ate the tread off his almost brand new tires in about a week. Tri-city basically refused to even acknowledge this fact. Now, I get that everyone makes mistakes sometimes, but it was how it was handled that makes me angry. I am a business owner, and if this had been my business, there is no way I would have charged the customer another $50 for my mistake. And I would have tried to make the tire issue right in some way - maybe a service credit. Sorry guys, not good customer service at all. Disappointing, since my experience there was good. THIS IS MY ORIGINAL REVIEW: Excellent mechanics. Made a custom part for my car when the gas tank strap rusted through. Fixed the problem very quickly and at a reasonable price. As a young lady, I respect the fact that they didn't try to take advantage of me - the stereotypically "automotive illiterate." Highly recommend these gentlemen!

Quality work and honest folks, that's all you need in a car repair facility. Friendly local…read morenon-franchise auto repair.

Steve's Accurate Auto saved me (again). With my daughter's older car that needed some exhaust…read morework, knowing that bolts, etc. can be trouble, I took it to Steve's. Was able to get an appointment within a few days. They did the exhaust, and even did a rear rotor that I had trouble with the caliper bracket bolt! Completely competent and honest (always a concern with an older car, nice to know you will get the straight story).

I have used them for years and have always received excellent service. They always get me in fast…read moreand treat me fairly.

Bought my daughter's car from a local dealership had a few issues and these guys stepped up to the…read moreplate and fixed everything with Grace super friendly and easy to deal with!

Paid 600$ to have an alternator installed, seemed fine. Went back 2 weeks later to have an…read moreinspection and was charged 50$ and failed because the "frame is rusted beyond repair" why not mention this when you put it on the lift the first time? Bad business over priced, unfriendly, and not that knowledgeable since the frame was later determined to be sound.

Absolutely under no circumstances should you ever bring your car here. They do quick lazy work, but…read morepretend they've work much longer and harder. Charged over $200 for a battery change. The battery terminals were left completely eroded - they didn't even bother to clean them. The owner is an insecure little man with a micro dick. Gets angry and yells if you claim he did a bad job.

Wow this place is a joke!!! I would give them a -5 if I could!! They ordered the wrong parts,…read moreinstalled them against manufactures recommendation which was stated right on the installation sheet and damaged our truck!! Wow this place is a joke!!! We brought our 2024 F 350 to have air bags installed. My husband told them we have a fifth wheel camper and a truck bed camper that we haul. Paul said no problem and ordered the airbags. We paid over $1,100.00 just for the parts. Half way through the installation the mechanic called and said the airbags won't fit with the fifth wheel so they took it out!!!! They then said he had to cut the bed liner to make them fit!! He also said they do not put it back in so we would need to find someone who would. Paul told us it just needed an adapter to make the airbags work with the fifth wheel hitch. We then paid another $600 to him for the labor and took the truck to have the fifth wheel hitch reattached to the truck. When we got there the man was dumbfounded!!! "WHAT DID THEY DO?? First of all these airbags will never work with a fifth wheel hitch and they are an over kill for this truck!! Second they attached them to the leaf spring and this installation paper states not to use them with leaf springs!!" Thankfully he was able to remove the installed air bags, replace them with the correct ones and reinstall to 5th wheel hitch at a cost of $800! We called Paul who told my husband they don't give refunds but bring the parts back and he would give him credit for the parts. My husband made arrangements to use that credit for something else. When he went to schedule work and use the credit they denied everything, handed him the parts back and said we don't accept parts back! There is nothing we can do for you!! I would not trust bringing my bicycle to them... They do not know what they are doing and are severely over priced!!

"Paul fixed an oil leak that three garages missed on my VW Passat. I highly recommend him for…read morerepairs and maintenance"

I had been to the Rochester, New Hampshire Jiffy Lube to get my transmission flushed. The manager…read moretold me he could not do it. He said he didn't have the right equipment. He also said not gonna take a chance. it could end up costing him $$5000. The crew before this one did a transmission flush on the same vehicle no problem. I figured he just didn't do it because I heard that the Dodge Journey is harder to work on. after I read all the reviews and most of them sound like my problem I had with them. I do not recommend this Jiffy Lube in Rochester, New Hampshire at all. Not even my worst enemy.

I am a customer of this Jiffylube location since 2001 for twenty years…read more I own several vehicles and I had experienced over the years good service until the latest change of the crew. Suddenly the mechanic is unable to change the oil because is does not know how to unscrew the cover of the oil filter. The same vehicle was serviced at this location since 2008 till 2017 and there was no problem with unscrewing the old filter. Today after waitng 20 minutes in line I was informed that the service cannot be performed because the cannot unscrew the oil fiter. I took my car back to my home garage and unscrewed the filter in 2 minutes. Are they week because of covid pandemic or just plain lazy. Shame on you Jiffy lube. Kris

First went there for an inspection. My insp. place closed and Doug's was nearby. Then went back for…read morefront end rotors and pads. They're terrific, quick and reasonably priced. I'll be going back for regular maintenance and if anything else is needed.

Went for an inspection sticker on a 2014 GMC I was told the frame was rotted and was referred to…read moresomeone to fix it. I was shocked so I went to a good family friend who has been a mechanic for years, there was no rot only rusted. Definitely would not recommend this place.

Always GREAT service. I Feel they are very zealous while my truck is under warranty to make sure…read moreeverything is done 100% correct. Excellent prices on regular service. VERY courteous. Great communications. Fast service.

I bought my daughter her first car here in 2010. They helped me get her financed so that she could…read moreestablish credit. Since then they have consistently gone above and beyond to help. For example today my daughter lost a part from her undercarriage. Candy in service was more than helpful in helping us determine if the car was ok to drive to be fixed. Candy got back to me immediately and was very helpful and kind. We will be getting her new car there soon because they truly care.