I brought my car to get brakes done and they put cheap parts on my car. Dana used to be good. Now that hes older his work is slipping. The part that I don't like is how after they put terrible quality pads and rotors on I went to get them serviced and his buddy told me they were warped because they were cheap parts. I went to go drive it home and would you look at that, warped rotors still. I live 60+ miles from this shop. I called back to try to see what we could do, only to be met with some younger chubby prick yelling at me saying I have to pay $100 more for better parts. I paid to have pads and rotors that would last more than a week without squealing every time I hit the brake pedal. He offered to put pads and rotors on again but with the same terrible quality parts. Dana says "I'll give you your money if you bring the parts back." Like where are my old rotors buddy? You want me to just take them off and leave my car with no wheels? I paid you over $800 and my car isn't even safe to drive. So if you bring your car here, he will put cheap parts on your car. If you want them to break after a few weeks and keep bringing it back to him hes got your back. A while back I brought a deville in to him to have him tilt the engine and check on the blower motor, when I drove home the radiator hose came off and got coolant all over the place. He lied and said that he never went into the front of my engine. Dude the hose would only pop off from you tilting the engine and putting pressure on the hose. No big deal I'll just put it back on but don't lie about it and assume I don't know you had to drop the engine to get to the blower motor. Check your cars paint when you bring it here too. They love to scratch your car in their mess of a shop. I let that stuff go because everyone makes mistakes, even if they aren't 100% honest I still try to give people the benefit of the doubt. Well now I'm not doubting anything, this guy is a crook. read more

I brought my car in to get my fuel pump replaced a little over a year ago. Dana quoted me $1200 and charged me $1300, which isn't crazy. When I got my car back it was leaking gas, so I called him back and he scheduled me for a week or two out (which always seems to be the case at this place) and I assumed he would fix it for free because I paid him $1300 and I get my car back spewing gas everywhere. Seems like something that would be covered. Wrong. Charged me like $200 to swap a hose clamp. Whatever. At least my car is fixed now. Wrong. Still spewing gas everywhere. So I called him back and told him he didn't fix what I just paid him to fix. Okay. Scheduled me for a week or two out again. Definitely covered this time, right? I paid him to fix the gas leak and he didn't fix the gas leak. Wrong. This time it's like $300 to actually swap out the cracked fuel line. Fast forward 11 months and the fuel pump goes again, so I call Norton's and ask if it's under warranty. Dana says he'll warranty the pump, but not the labor. Okay, that's probably a better deal than I'll get somewhere else, so I wait the prescribed week or two and take it back to Norton's. $900 later and I have a new fuel pump. This one lasts 3 weeks. 3 weeks. So I call back Dana again and say, "Three weeks is covered, right?" "Yes. Bring it in next Tuesday" So I get it towed there after the week wait and Dana calls me Friday afternoon and says, "I can't keep buying fuel pumps for this thing. They're not warrantied. How about you buy it?" So at this point I'm a little pissed because he knew for a week that I was bringing my car in there and then had it for a full week before he even thought about buying the part he needed to fix the thing. So I go online and everything I see has limited warrantees on fuel pumps. Like you need to swap out the fuel filter for example. So I don't know where Dana is getting these fuel pumps with no warrantees, but he charged me $400 for the first one, which is 3 or 4 times more than these fuel pumps I'm seeing with limited warrantees. So I supply the part and wait and wait and wait for over 2 more weeks and I'm like "Dana really doesn't care about getting this repair done because he's doing it for free." Wrong again. I show up yesterday to pick up my car and he charges me $500. I say, "You told me this was covered and I had to supply my own part." He says I misunderstood him. Keep in mind I have been going to Norton's for years because it was close to home and convenient for me, so this is how Dana treats his long term loyal customers. Feel free to go to Norton's if you want a similar experience. read more

I'be had several repairs does by Nortons garage. Dana Norton has always been honest, friendly and knowledgeable. I'm a repeat customer, and feel very confident telling others to use Nortons. read more

Dana's just the best. He knows what he's doing, fairest prices in town and he cares. He's an amazing mechanic and human. Will always take my car to Nortons. read more

This guy is awesome. Discovered him on yelp and he takes care of the military folks around the community. When I'm on a deployment I know I can count on Dana to make sure my car is good for my wife and kid when I'm gone. He has great prices and does good work. And with the brakes it's a lifetime warranty to clean and repair them. It's a no brainer. read more

I cannot say enough great things about this business and the people who run it!! We were in Maine for a long weekend when all of a sudden we heard a horrible metal on metal screeching sound coming from our wheel well. It happened after going through a construction zone. I started looking for a garage open on Saturdays. Norton's was close, open and had good reviews. On our way there the noise stopped. We wanted it checked out anyway as we were going to need this car for our 10 hour ride home. Mr. Norton was Awesome! He took the brakes apart and checked everything. He was very thorough, and told us our mechanic back home was taking great care of our vehicle (another positive review will be coming for Grease Monkey in Hagerstown MD). While waiting in the garage office, Mr. Norton's daughter (manager) was very nice and talked to our 8 year old daughter for a long time. The office had so much character, old photos and memorabilia, we just loved looking around. After 45 or so minutes, our car was given a clear bill of health and put back together. Best anyone can determine is something got caught in the wheel well from the construction zone then became dislodged just as quick. We were charged almost nothing for the service, and believe me, the peace of mind was worth so much!! Thank you Norton's Garage, you are amazing. read more

Norton's Garage - Auto Repair Near Me - Eliot, Maine

Always excellent service! Very veteran friendly. Been having work done on our car and having inspections done for the last couple of years. I would definitely recommend stopping by any time you need help. read more

Dana is an old crusty Mainer that knows his cars! He has helped me out with several of my vehicles thru the years and once retro fitted a steering box into my old Ford pick up so that it could be used again. No other garage at that time could help me with the truck, so once again "thanks". read more

I've brought many cars here at this point, and referred many family members and friends. All are pleased with the service and prices. I once brought in my 1991 Cherokee for a good deal of work and they charged me far less than any other garage would have. For no charge they also fixed the junkyard door I had put on it and fashioned new bumper ends for me out of an old tire. Conveniently, you can leave your car there early in the morning and place your keys in the mail slot. read more

Great place. Not only is Dana a car guy he is very involed in the community. Prices are reasonable and its the only place I take my vehicles. read more

I had a very favorable experience at Lou's Custom Exhaust in Portsmouth. They were quick, thorough, friendly and priced right! When our 2000 Honda CR-V started loosing exhaust blasts, I took it to our usual repair garage. They initially quoted $1600 for replacement and lowered that to $1500 plus tax in a later phone call. I asked a couple of friends and landed at Lou's. They lifted the car, looked and quoted $450. I said "when?" And they replied "now." It was done in a minute more than one hour. You won't need exhaust repair often, but, go here and save time and money! read more

stay away!!! owner dana quoted me $630 to repair a car i sold to a customer of his. ball joints and emergency brake cable. without so much as a phone call, he went ahead with additional repairs he took upon himself to make which had no bearing on the vehicle's ability to pass inspection. total cost came to close to $1200.00. said he would release car to customer until i paid. what a cro0k!!! read more