Brought my car in for over-view, and it's a good thing I did. Tie rod very loose (dangerous). They…read moregot me right in for service. Friendly, honest, very reasonable. I would highly recommend. I will be using them for all my car needs.

Service was needed on g- daughter's car. They diagnosed it and recommended a local shop that did…read morethat sort of work. They didn't charge for that. This is EPIC. The only charge was for the inspection.

Friendly and fair prices. Kujo the pup is as sweet as pie - don't let the name fool you!read more

Quality is amazing every time! They go above and beyond, like putting license plates on and…read morenoticing the little details. Very nice people too!

Three Ponds tried to rip me off this week. They did a car inspection on my 2019 Challenger. It…read morepassed inspection, but the guy behind the counter told me there was a crack in my oil filter housing and my car was leaking oil. He then told me it would cost $868 to repair. The next day I took my Challenger to another dealer and asked them to look at my oil filter housing. They found No crack, no leak, nothing. My engine was clean and the oil was at perfect level. Three Ponds had tried to get me for an $868 repair that I totally didn't need. Sad Scammers!

Such a shame Joe and Michelle sold this place. After trying the new owners for a few different…read moreitems (which went badly so I took my business elsewhere) I decided to give them another try. A failed state inspection for tint that was put on professionally 4 years ago and has passed every year since (with a tint meter). Back to bringing my vehicles to another town, so much for supporting local businesses.

Reliable and reasonable!! They are so kind as well. We have gotten oil changes and full brake jobs…read morealong with tire patches. Always great service!

My go-to for car maintenance in the Seacoast area! They're always quick, responsive, and reliable!…read moreHighly recommend :)

The whole team at Bobs is excellent. I live in Dover NH and I needed a new battery for my Maserati…read more Zach came right away to try to jump the battery. I needed a new battery and Donna coordinated getting it towed to the nearest Maserati dealership in Wayland Mass, over two hours away and getting it towed back to me. Devin, the owner, took great care getting it on the tow truck and delivering it to the dealership and getting it towed back to me. The whole team went above and beyond for me. I felt they really cared about helping me, which is so rare these days! Kimberly R.

Was stuck on the side of the road waiting for AAA for 4 hours.. eventu I had enough and these guys…read morecame to my rescue within 10 minute! even put in a new battery for me in the same day! I couldn't say enough good things about these guys! thank you thank you thank you!

Aaron, Jay and the rest of the staff here were very friendly, knowledgeable and most of all helpful…read morein scheduling/servicing my vehicle. While I waited for my car to be inspected they helped everyone equally and made sure all customers were taken care of. They were basically what you would want but not usually what you get. My inspection was completed well under an hour and they even threw in a new customer discount that I didn't even know about. Great guys overall and I now have a new mechanic spot should I need them again. A+

Hi, I visited this place on Thursday, February 27, to schedule an appointment. I requested an oil…read morechange, a plate light replacement, a passenger-side mirror replacement, and a check for the EPC light that was on my dashboard. When I arrived for my appointment the following Monday, they didn't remember the oil change or the mirror replacement, so I had to remind them. Regarding the plate light, I provided the wrong one--that was my mistake. The team did a great job replacing the mirror, and I truly appreciate their time and effort. The oil change was a bit pricey, but I also appreciate the service. However, I never asked for the check engine codes to be deleted, yet I was charged $250 for that. What I specifically requested was for the EPC light and the shaking while driving to be checked, as I believed they were related. When I picked up my car, the check engine light was off, but it came back the very next day. Again, I never asked for the codes to be deleted, and the EPC light was still there. I understand that this is an old car with many issues, but I've been driving with those check engine codes for two years without any problems. I am not a native English speaker, but I know what I said--I'm not that bad at English. The workers here are very kind, but not the best listeners, I believe. Thank you again for your time and effort. This was my experience at this place

Had a couple of tires that needed mounting. Made an appointment for l11:00 am. The day of my appt,…read more My car was inside the bay by 11:02. Service was pro, price was very affordable. Great Service. Thank you Richard. C

Excellent service very helpful and professional! Highly recommended stay local for the best…read moreservice.

I brought my car to get brakes done and they put cheap parts on my car. Dana used to be good. Now…read morethat hes older his work is slipping. The part that I don't like is how after they put terrible quality pads and rotors on I went to get them serviced and his buddy told me they were warped because they were cheap parts. I went to go drive it home and would you look at that, warped rotors still. I live 60+ miles from this shop. I called back to try to see what we could do, only to be met with some younger chubby prick yelling at me saying I have to pay $100 more for better parts. I paid to have pads and rotors that would last more than a week without squealing every time I hit the brake pedal. He offered to put pads and rotors on again but with the same terrible quality parts. Dana says "I'll give you your money if you bring the parts back." Like where are my old rotors buddy? You want me to just take them off and leave my car with no wheels? I paid you over $800 and my car isn't even safe to drive. So if you bring your car here, he will put cheap parts on your car. If you want them to break after a few weeks and keep bringing it back to him hes got your back. A while back I brought a deville in to him to have him tilt the engine and check on the blower motor, when I drove home the radiator hose came off and got coolant all over the place. He lied and said that he never went into the front of my engine. Dude the hose would only pop off from you tilting the engine and putting pressure on the hose. No big deal I'll just put it back on but don't lie about it and assume I don't know you had to drop the engine to get to the blower motor. Check your cars paint when you bring it here too. They love to scratch your car in their mess of a shop. I let that stuff go because everyone makes mistakes, even if they aren't 100% honest I still try to give people the benefit of the doubt. Well now I'm not doubting anything, this guy is a crook.

I brought my car in to get my fuel pump replaced a little over a year ago. Dana quoted me $1200 and…read morecharged me $1300, which isn't crazy. When I got my car back it was leaking gas, so I called him back and he scheduled me for a week or two out (which always seems to be the case at this place) and I assumed he would fix it for free because I paid him $1300 and I get my car back spewing gas everywhere. Seems like something that would be covered. Wrong. Charged me like $200 to swap a hose clamp. Whatever. At least my car is fixed now. Wrong. Still spewing gas everywhere. So I called him back and told him he didn't fix what I just paid him to fix. Okay. Scheduled me for a week or two out again. Definitely covered this time, right? I paid him to fix the gas leak and he didn't fix the gas leak. Wrong. This time it's like $300 to actually swap out the cracked fuel line. Fast forward 11 months and the fuel pump goes again, so I call Norton's and ask if it's under warranty. Dana says he'll warranty the pump, but not the labor. Okay, that's probably a better deal than I'll get somewhere else, so I wait the prescribed week or two and take it back to Norton's. $900 later and I have a new fuel pump. This one lasts 3 weeks. 3 weeks. So I call back Dana again and say, "Three weeks is covered, right?" "Yes. Bring it in next Tuesday" So I get it towed there after the week wait and Dana calls me Friday afternoon and says, "I can't keep buying fuel pumps for this thing. They're not warrantied. How about you buy it?" So at this point I'm a little pissed because he knew for a week that I was bringing my car in there and then had it for a full week before he even thought about buying the part he needed to fix the thing. So I go online and everything I see has limited warrantees on fuel pumps. Like you need to swap out the fuel filter for example. So I don't know where Dana is getting these fuel pumps with no warrantees, but he charged me $400 for the first one, which is 3 or 4 times more than these fuel pumps I'm seeing with limited warrantees. So I supply the part and wait and wait and wait for over 2 more weeks and I'm like "Dana really doesn't care about getting this repair done because he's doing it for free." Wrong again. I show up yesterday to pick up my car and he charges me $500. I say, "You told me this was covered and I had to supply my own part." He says I misunderstood him. Keep in mind I have been going to Norton's for years because it was close to home and convenient for me, so this is how Dana treats his long term loyal customers. Feel free to go to Norton's if you want a similar experience.