I had some problems being over charged with getting my wheels Balanced. Wrote a review and shortly…read moreafter the District Manager called and took (so he thought) care of it. I went back to VIP in Sanford Maine and again ran into some problems with Rob the counter guy with an attitude, instead of clearing the matter he stuck to his pride and caused more problems. I again wrote a review, not only did the District Manager call me, sincerely apologizing and again corrected the matter. He gave me his cell phone number if any other problem arise. The President and COO of VIP Tim Winkeler called me and again apologized and made sure the matter was taken care of. Mr Winkeler could have had Many people call, but he himself took the time to get involved. Because of their true dedication in making sure their customers are treated right, I will do a lot of my business at a VIP. Thanks go out to Anthony the District Manager and Mr. Winkeler!!

If you have a Jeep, do yourself a very big favor and stay the hell away from this place. They have…read moreliterally zero idea how to work on them. Damaged my aux battery cable when replacing the main, cost me 175 to fix at dealership. Failed inspection on it for tires sticking out too far? What? It's passed every year same tires 33" and stock fenders. I should have known better. Update: 4/13 went to the dealership. Tech came out said, there is absolutely nothing wrong with your tint, your tire tread is low but still well within pass. Your tires stick out maybe 1/4" too far. Buy these fender flares your good to go. ... thought VIP?

Brought my car here in April, he said I needed brakes rotors, and tires estimate was two thousand…read moredollars. Went some place else to get it fixed. Went back in July for inspection, he found "something else wrong with it". I think they are out for the almighty dollar and just don't like women. this place is bias against women. If you are a woman do not go here!!

I have used Maine auto many times in the past. However when calling today with a truck issue the…read moregentleman answering the phone was polite but when asking his mechanic a few questions the mechanic was rude and bad mouthing me, obviously not realizing I could hear the entire conversation. After hearing the exchange I informed the gentleman on the phone I would take my vehicle elsewhere and won't be back. I hope they realize how much money they just lost because of one Ahole mechanic with a stick obviously where it doesn't belong.

Notice all the 5 star ratings. I totally agree. George provides the best service at the best price…read morein the least time. And the used cars he sells are excellent along with a very simple and fast buying experience. Thanks George!

George is an honest business owner. Fair pricing and does not add on extra stuff that is not…read moreneeded. He is my go-to person for auto.

Christmas Eve, my car battery died, Chandler's was our within 1/2 hrs of the call, diagnosed the…read moreissue, and replaced the battery.

We called because a car wouldn't start. We knew the battery was low and attempts to jump it had…read morefailed. Both Chandler's office and the road service technician were courteous and professional. Though our call was for a jump-start on one of the coldest days of the season, someone arrived in less than 20 minutes. Getting right to work, the car was started quickly and advice given on starting, care, and maintenance of the battery. We were surprised and pleased at the promptness and efficiency we received. Thanks, Chandler's.

Showed up, misdiagnosed our issue, took $150 from us and ran off, completely ghosting us after…read morepromising he'd be back out here once he found a replacement part. We had to find a completely different mechanic which set us back a week. Avoid this guy at all costs.

I called him up because I have 5 lights on on my dashboard. He showed up did some tests and had it…read morerunning in under 40 minutes. Personally, WILL be using again at some point

I had a great experience with Pine State…read more While visiting family over the Christmas holiday I started to hear a new noise from the front end of my Prius. It sounded like I had snow tires on, which I don't. Besides that, I'd been hearing a nagging mystery noise that intermittently seemed to be coming from the back at highway speed. I wanted to get it checked before driving back to NYC. I have family in Wells who recommended Pine State as they have good reputation with the locals. Brought it in and Mike checked the front end and found that there was nothing amiss there but the left rear wheel bearing needed to be replaced. That was the intermittent mystery noise I'd been hearing for for a while. I drove the car back to New York the next day with no sign of the that noise. Friendly, trustworthy, and a fair price (a bargain compared to a dealership). Highly recommended!

We were camping in Wells and noticed a noise coming from the front end of the car. Nervous about…read moretowing home with something odd going on, I brought it to Pine State. I left the car with them to look at since we were camping across the road. Within a couple hours they called me and said it needed a wheel bearing / hub assembly. I asked them to take care of it. They said they'd have it done by the end of the next day. Surprisingly, I received a call from them in the morning saying it was done. It turns out that even though the part wasn't coming in until the next day, they stayed late and prep'd the car for a morning replacement. It was great that they were able to take care of this so quickly and we were car-less for only one night. Price was reasonable, great service.

The whole team at C&S is knowledgeable and friendly. We have…read morehad a wide variety of repairs done over the years from routine to more intensive. Service has always been top notch. Highly recommend!

My family is from Massachusetts and we were visiting massive for the long presidents day weekend…read more On our way back home our Honda Pilot with having electrical problems. We gave C&S auto repair a quick call hoping they were even open. Doug answered the call and gave us prompt instructions to their repair shop. He took our car in immediately, diagnosed the problem, got the altenator delivered and installed very quickly. We have a 2.5 year old too, which makes long stops challenging, but thanks to the team at C&S it was in and out. Wish there were more repair shops like theirs. Thank you!

Al Mays willing to help and at a fair price. Highly recommend for ANY car repairs. Wayne and his…read moreson have a great business and you should feel comfortable going there.

I have not been to this place in probably 5 years. I always worked on my car its never been to…read moreanother mechanic. They did several jobs for me on a car when I was sick. I had several issues with the repairs. In one repair they fixed a bumper support to get the bumper support off rather then dropping the exhaust they bent and pried and broke the hanger on the exhaust. I ended up fixing this myself about a month later as the muffler had a lifetime warranty. Recently I pulled the front suspension apart they used a regular nut! on the tie rod ends rather then a castle nut no way this could have been torqued properly. They also used a replacement screw to hold on a brake dust shield that in itself is fine but the screw they used had a square thread rather then phillips like the rest no way this was ever going to come off again with a square head. Never have seen someone use something like this before they are construction screws. I will say this Wayne seems pretty honest I was there once and he was on the phone telling someone he didnt want to work on a their car anymore because he felt the car was rotted out and didnt want to bill them for a car that was going to die very soon.

I'be always been pleased with the tires, service and after sales support. What was Central Tire is…read morenow Sullivan. But, despite the change, Todd Wilson, as store manager is a familiar face. I've been able to just stop by for a little air in tires anytime. Todd and other workers will give me honest info and advice about the status of the tires and what to expect later. Price for 2 Michelins was cheaper than a large repair shop just a couple doors down. WI'll return and have complete trust in my tire care

Don't try to call them - their "auto attendant" is the WORST I have ever had the displeasure of…read moretrying to get through to ANYONE!!!!!!!!! If you know your party's extension - I don't - and no matter how many extensions I try - NO EXTENSIONS are valid. If you know your party's name type in the last name and hit # - I don't know anyones name - I am calling for service. If you wish to speak to an operator press 0 - AND.... when you press 0 you get the If you know your party's extension SERIOUSLY????????? After HOURS AND HOURS AND HOURS I could have driven to another state and not had as much frustration. NOT QUALITY CUSTOMER SERVICE AT ALL - I can't speak of their repair service because I can't freaking get through to get an appointment. Never been so ticked off with such stupidity as trying to get through. How in the world do they keep open if no one can EVER get through??????