Christmas Eve, my car battery died, Chandler's was our within 1/2 hrs of the call, diagnosed the…read moreissue, and replaced the battery.

We called because a car wouldn't start. We knew the battery was low and attempts to jump it had…read morefailed. Both Chandler's office and the road service technician were courteous and professional. Though our call was for a jump-start on one of the coldest days of the season, someone arrived in less than 20 minutes. Getting right to work, the car was started quickly and advice given on starting, care, and maintenance of the battery. We were surprised and pleased at the promptness and efficiency we received. Thanks, Chandler's.

For the second time I had Jayden from Southern Maine towing come to my house. The first time he…read morecame he was able to get my car started and I did not require a tow. Unfortunately, the repair that was done at a shop didn't work and I required another tow.. I requested Jayden show up at my houses before 9:00 on Monday morning. I received a call from Jayden about 8:30 informing me he would arrive in abouir 15 minutes. Jayden is extremely professional, very friendly and put me totally at ease. If you need a tow I would recommend Southern Maine Towing and suggest you request Jayden

Plain and simple. I'm still upset. I wouldn't trust Southern Maine Towing to do the right thing…read more Workers are nice but I wouldn't trust them to do the right thing. I believe it's a business issue which they just want your money even when you pay for their services and the services don't help. The business wants you to pay again.

My husband has a 2012 Prius in mint condition. Ten years ago a deer hit his rear passenger door. We…read morebrought it to Moodys, they repaired after two tries. Fast forward 4 years and that spot began to rust/bubble over the wheel well. We brought it back to Moodys who refused to honor their lifetime guarantee work saying the rust is due to age. There is not another spot of rust anywhere on the vehicle to this day. Shame on Moodys. We will never go back there again.

Brought car to Moodys in early April after I was in a car accident. An appraiser came out, sent…read morequote to insurance company, all was agreed upon. An amendment was needed, done fine, and car was returned to me apprx 2 months later. The car was not completely fixed however. I called Moodys and spoke with "Moodys Employee 1" who said it was probably just rust from sitting for so long. Drive it for a bit, jam on the brakes to clear the rust. After a bit, no success. I call them back, brought it in and ME1 test drove it, recognized the brakes were not correct. Said he would order parts, call me when they were in, and finalize the repairs. I emailed my insurance company to keep them aware. My rep had been in contact with Moodys all along and had already paid out the claim. Another amendment would be needed. This was July 23. I kept calling Moodys every couple weeks to check on "parts". Eventually in September, now passed on to Moodys Employee 2 who said they're too busy, but would take the car in, flatbed it to dealership to fix because they were so behind on jobs. I did this and received rental car on Sept 29. ME2 called same day, left a message saying car was fixed, still at dealership and he would call back when it arrived. My car has an app that has current gps location. I did not hear from ME2 again. My app showed car was still at dealership. Despite this, and giving it some time (considering it has now been 6 months since my car first went in. I thought they were really understaffed and really behind) called to inquire as to when I could get my car. Was informed ME2 was no longer employed there. Passed back to ME1. ME1 said all is complete and they'd been calling me to come get it. I never received a voicemail after ME2 said he would call again. I go in next day to return rental (Kia) and pick up my car (Volvo). Everything was fine when I did this. Nobody mentioned that I would be charged for the rental car or any portion of it. A week later, I receive a call from Enterprise Rental Car. Moodys refusing to pay the bill now. I call my insurance company for advice. The insurance company said that not only did Moodys not contact them, nor did they submit another amendment, but they are not allowed to subcontract out repair work. Especially when my car was still under warranty. The insurance company did not sign off on the brakes. A lot went wrong and concerned the insurance folks. My insurance company is doing an investigation as is my credit card company for the rental car charge. Moodys refusing to accept responsibility for all of the rental car days and never told me I would be charged for it or any part of it. I have also been advised to report them to the Bureau of Motor Vehicles.

I was having an issue with my Jeep. The first couple place I called were a week out but the called…read moreand left a msg here. Very quickly Eric called back and said drop it off. He called back at noon and told me the issue and said it would be ready at 4. I left a msg possible needing a tow and they replied again quickly. I know we don't travel msg in today's world but be assured they respond fast. Tho the repair was not cheap due to parts, the labor price was not bad as compared to others. Very Professional team at this shop.

Timely service and reasonably priced repairs. Uses real-time pricing, not just book allowance.read more

Had brake work done and was completely satisfied. Friendly staff. Will look forward to using them…read morein the future.

I have been taking my cars to Joe for close to ten years., I was refered to him by two different…read morefriends and I am very grateful for their referral. Lori at the desk always greets you with a friendly smile. The work on the car is always thorough. The prices are fair and transparent. Should you wait while they work on your car you will be confortable in a very pleasant room with the coolest aquarium in Maine!!

Marty is a rare find in the mechanic world! He is fair, competent, fun to talk with, and most…read moreimportantly not looking to clip his clients with BS "repairs" like most big chain stores. He has done different types of work on several of our family vehicles. When I first met him I gave him the estimate I received from a large repair shop in town, he took that info, inspected the car then told me what HAD to be done. He also informed me on an item that could be done but not necessarily needed. Finally he let me what was not needed and explained why. He saved my family several hundreds on just that one repair. I am his client for life! Phenomenal person - phenomenal mechanic! + RATED for me.

They were very honest and courteous, and upfront with my car's repair options. They repaired my…read morevehicle as soon as possible, and I was very happy with the work they performed and to be back out on the road so promptly! I will go back to them whenever my vehicle needs servicing again, and I will recommend them to my friends, family and co-workers!

They have been servicing my Tacoma for nearly 3 years. I feel that they are honest and fair; not…read morelike IRA Tacoma in Saco. I will keep going there. Friendly people who treat you with respect. No high pressure service selling like IRA.

Nice folks, great service. Price was definitely fair. We were out-of-towners with a car problem…read moreso this was a nice surprise. Highly recommend.

Quick, affordable, and honest. Blew a brake line on my van during a roadtrip through town. Twenty…read moreminutes after calling Pierre the van was up on the lift getting work done. Before I could even get back from the trading post he had it done and waiting for me and charged me very fairly. He noted some other potential issues to be aware of but never tried upselling. Treats all his customers, parts guys, and staff as friends. Would highly recommend.