VIP is the best!! They diagnosed my Kona problem quickly and remedied it! I had neglected to…read morechange the oil in the proper timeframe; it caused a few issues which could have been serious without their usual expertise. They are my go to folks! 'Always friendly, helpful, they fix and explain well what they did. I am always impressed and grateful!

I called on Sunday and was given an appt for Monday to change a light bulb in my jeep. Everyone one…read moreI spoke to was pleasant and very accommodating. I thought the pricing was very reasonable and I was in and out quickly. I would definitely recommend them to service your car. I can't remember the women's name that I dealt with this morning but she was very friendly and helpful.

Great service. Courteous and professional associates. I highly recommend this service centerread more

The manager Joey and his staff are amazing and great at what they do. They're always pleasant,…read morehelpful and don't hesitate to take the extra time to fully explain what is needed to be done

called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire

We were traveling through Maine with a large motorcoach and a tow dolly. The tow dolly tire…read morepunctured and shredded on the Maine Turnpike VIP was able mount and balance new tires in a few hours once I presented them with the wheels. Arnold and team were excellent and said exactly what was going to happen and it did. Other tire stores in the area put me out days which was not going to work. As a business owner I was impressed with the attitude and customer service at the Saco VIP location.

Not super happy with the service today, and in the past…read more Before the winter got cold, I inquired about why my car was having a hard time starting, and sometimes didn't start in the cold. They looked at my car, and said it would be fine. They said my battery was in tip top shape. Two months later in the cold, it didn't start, and I couldn't make it to school. Turned out to be weak battery, and the starter. Things I feel they shouldn't have overlooked. Just now, I called inquiring about state inspections. I say I am coming right now to get it inspected, they say that's fine. I get here, and they say there is five hour delay to get my car inspected today. I have class, that wouldn't work for me. I wish they would've mentioned that before I wasted my time driving over. I'm sick of this, and them. Unless I have to I won't be coming back.

I've been coming here for years and have always had a great experience. I'm fussy about my car and…read moredon't like leaving it at dealerships where I can't see whats going on. This Prompto checks everything and has been honest with me about air filters, which other service centers have tried to sell me when the filter is fine. I've been to other Promptos which have been ok but this Biddeford shop has always done the best job. The traffic pattern to get in and out can be tricky, but I have found it is well worth it. Faster and priced better( I get all synthetic oil) than the dealerships.

Been going here for years. Always fresh crisp oil. Always quick. My car hasn't blown up so I know…read morethis place is good.

I would recommend to not hire employees who are rude and make ignorant comments towards paying…read morecustomers.

I needed an oil change but didn't want to drag my kids into a shop to wait. My friend suggested…read morePronto and WOW! As a busy mom of multiple kids, Pronto is a game changer for when the dreaded oil change light comes on. I was delightfully surprised with how quick we were in and out. My rambunctious toddler sat nicely in his car seat as we waited. The staff was friendly and helpful. Prices seemed to be average. We definitely will return!

Eric, Keith and the crew at prompto are amazing. I've been there two times now and I've had…read morepleasant experiences both times. They even went as far as to run out and buy the air filter because they were out of stock. I appreciate the customer service and because of how they operate their business, I am a new longtime loyal customer.

When you need an oil change, these people are friendly and they are fast and fairly priced.read more

They are very thorough about pointing out wear and tear on your car and providing recommendations…read morefor maintenance and repair work. They are not pushy and are professional in their approach

If you own a RV and are looking for a service center, Jason's is the place to go! Good, honest…read moremechanics! Efficient and prompt service! We bring our Motorhome in for an oil change and overall inspection before our big trips!

I made an appointment to have my tires rotated that I purchased at the Scarborough location. I…read morecalled to see if they were not busy could if bring my car in at 2pm Vs 3pm and Jordan said sure. I arrived promptly at 2pm and by 2;45Pm i was still looking at my car the parking lot. I asked Jordan why he told me to come in early because I could have worked from home and just bought my car in at 3pm as planned . He blew up, walked into the garage and starting swearing and that he would just push some through, it was the busiest part of the FU$#%king day, etc. The reason I was upset is that I called first to check their schedule. My tires cost almost 2k ( Continental high Performance) . I WILL NEVER EVER BUY TIRES OR HAVE MY CAR SERVICED BY THIS COMPANY AGAIN!!!

Jordan and the team are fantastic. They made me feel like they really cared and wanted to help me…read morefix my car in the most cost effective way possible. I would definitely recommend Sullivan tire to my friends, but also I remain a loyal customer because of the quality service they provide.