Horrible experience. Chose tires on the site and booked an appointment to have them installed,…read morethey're on sale for Labor Day weekend. I drove a half hour to the location on a Sunday to find out they're not in stock and need to be ordered... at least that's what I was able to decipher from the mumbling attendant. No offer of a substitute, no resolution suggested besides "I can have them here Tuesday". That does not help and I will never use this company ever again. 20 years ago my dad had a friend who managed one so I always went to them, different locations... for years. Not anymore.

I work for a 501(c)3 [non-profit]. We have a bus, and our bus needed new tires to pass inspection…read more As a non-profit, that was not in the budget. I've been a customer of TW for over 30 years, so I popped on in. They had a pretty good price for the two tires I needed, but being a non-profit, I inquired if they could do even better. The certainly did and were extremely helpful about it. Literally, everything about the interaction was one of the most positive experiences I have had at the retail level in ages. I was greeted at the door by a man installing tires. He was friendly and welcoming. Inside at the counter, more of the same (a second man), something that doesn't always happen in the world of automotive parts/service. Beyond that, he set up our non-profit in his system so we could continue to receive those benefits on future purchases. The waiting room was clean, comfortable, and had a bathroom available (also clean). The only other customer while I was there, a middle-aged woman, had repairs done to her tire which were explained clearly and completely by the first employee who had greeted me. She had questions that made it apparent she was not fully savvy about cars/tires. He was very patient and thorough in his explanation did so without talking down to her (another thing that is fairly UNcommon in this business). TW has always treated me right in terms of price, but the service at the Somersworth location is far-and-away the best I have seen at any business of this type. Do not hesitate!

These guys and ladies are phenomenal! It is a drive in to get tire work done and no appointments…read moreneeded. Very affordable and pleasant to work with. There are not many places like this left. S/B 10 stars!

I've bought a lot of tires from this place. Good prices quick service. However, the last 3 times…read moremy lug bolts were WAY over torqued. Mike you gotta teach these guys nM versus ftlbs. Wtf. Some real damage can be done. Cmon man.

Since I was a previous customer, with a different vehicle, ($1200 spent)…read more I had no second thoughts about returning to Sullivan Tire in Dover for a quick screw removal and patch/plug for my less than 10k miles old tire. NOT SO FAST OLD MAN! The good folks at Sullivan told me the tire couldn't be repaired because the screw was too close to the sidewall. What they didn't know is that I knew exactly where the screw was. It was well within the tread. But they REALLY wanted to help with my problem, and offered to sell me one tire, for nearly $400. Installed I assume, or maybe not. So, I took my leak elsewhere. Got it repaired for $40 and made a friend. The man has been in the tire business for decades, and just shook his head when I told him the story. Here's the thing: I never begrudge a man a day's pay, but do not try to take advantage of me. I'm too old and I worked too f***ing hard for my pension to get porked because the rubber merchants had a slow day. Sullivan Tire will reply, bleating their side of the story. And that's fine. I know the truth. Now you do too.

I had a diagnostic done and Sullivan said I had an electrical issue, which was incorrect. They…read morecharged me $191 for the diagnostic and said they couldn't fix my car. I went to another repair shop and it was actually a brake leak. Given their mistake, Sullivan was able to refund my $191 due to their incorrect diagnostic.

Reasonable prices and super simple. I've easily had my car towed here overnight after the…read moreserpentine belt shredded inside my 2011 Dodge Durango. I've also had oil changes here, brake and rotor replacements, and tire services/rotations! They were also able to replace my grey driver's side mirror cover to match the passengers side black mirror cover exceptionally well, as we tried with the tools given but couldn't get it to even budge! Will certainly be returning here for future vehicle maintenance, whether it be emergency or general upkeep!

We were traveling to Portsmouth, NH from Newton , MA before we realized a headlamp was out on our…read more2010 Honda Odyssey van. The staff at this Southebury VIP, assisted me to find the lamp(s)I needed, patiently educated me, to the fact that the headlight contains four bulbs ( two hi beam & two low beam) & installed them, free of charge) all while being very pleasant. I was very pleased & surprised with this great level of service, & felt I had travelled back in time to when a customer used to receive great service from retail locations! Of course, I tipped accordingly,

Better off getting work done at a dealership that can provide a much accurate completion date…read more Their time to complete is not accurate and changes from a day to a few days and then two weeks later, only one technician is able and allowed to do a certain job and unfortunately it is adding a day or few because this technician "called in sick" Overall this place sucks ass.

Excellent work and customer service. The people in this shop are good people!…read more The only reason I'm not giving a 5 star review is because I got quoted a ridiculous amount for replacing license plate lights. It's almost like they were betting on me to not know how to do it myself. When I did do it myself I saved a ridiculous amount of dollars compared to the quote. I get a higher price for a more difficult change that requires more labor but this was an easy and accessible change. It unfortunately slightly reinforces my fear that auto shops sometimes take advantage of car repair ignorant and less capable individuals.

Roy's has always been a great place to get used parts and always willing to help you out anyway…read morethey can .I called a month or so ago and asked jason if he would be will to donate a motor for my sons project at his school and jason said no problem thanks again jason and Roy's auto salvage

From the owner: Local small family owned & run Auto shop. In business over 20yrs…read more Offering junk removal, new and used automotive parts & tires, light mechanical work.

After calling multiple tire shops to find road service to change my flat tire, Pappy called me back…read moreright away and scheduled road side service even though I am a 30 minute drive from his shop. Great customer service!

Excellent service and reasonable price. Great customer service. Chris was very helpful and friendly.read more

We use Chris and his crew at A & G Tire for all repairs and services of our vehicles…read more They are always professional and polite with more than fair pricing! Because they are so accommodating and trustworthy, I pay extra for NH state inspection even though we live in ME. Happy Holidays to Chris and his team! Roy Dodge & family South Berwick

If I could give this business zero stars, I would…read more I bought a full set of new tires and had them installed here in September of last year. A few days ago, I noticed that my back left tire was flat, so I brought the tire in to determine what could have caused it to go flat. There was no evidence of a leak, but when pressure was placed on the sidewall of the tire, air leaked out between the rim and the tire itself. My understanding is that an issue like this is caused by improper installation, causing the seal between the rim and the tire to slowly lose it's integrity and allow air to leak out. I asked for the cost of a replacement tire to be covered by the establishment, being that I just purchased this tire less than a year ago, and improper installation has resulted in the need to purchase yet another new tire. They would have secured my repeat business if they had handled this properly, as I fully understand that mistakes happen. As long as accountability is taken for those mistakes, that is the mark of a great business. Unfortunately, I was met with an incredibly rude manager who was not willing to collaborate on coming up with a solution to this problem. I will not be taking my business here in the future, and I hope that sharing this experience prevents others from going through the same thing.

Nick and Joe were absolutely amazing! I was worried about the quality of a car we're thinking about…read morebuying and he walked through the whole inspection with me. He pointed all the things out that I needed to know to see if it was reliable and some things I should look for. I've gotten tires here before and he always takes the time to explain everything. Very trustworthy and reliable.

I had a small hole in my tire, made an appointment and arrived approximately 10 minutes early…read more Customer service at the desk was excellent! They were able to get my car in right away. Took maybe 30 minutes and the best part is they didn't charge me. The waiting room was very clean. Overall, excellent experience!

Called it to ask about having a tire fixed or replaced. The replacement tires could be ordered, but…read moreafter explaining our situation of a drywall screw in my husband's tire they recommended coming in to have it looked at. I got in that afternoon with no issues. They took the offending tire off and assessed the whole situation to find that they could patch it from the inside. Took about 20 minutes and the tire seems to be as good as new. It's been two weeks with no issues whatsoever. Staff was friendly, knowledgeable and quick to help.