Better off getting work done at a dealership that can provide a much accurate completion date…read more Their time to complete is not accurate and changes from a day to a few days and then two weeks later, only one technician is able and allowed to do a certain job and unfortunately it is adding a day or few because this technician "called in sick" Overall this place sucks ass.

Excellent work and customer service. The people in this shop are good people!…read more The only reason I'm not giving a 5 star review is because I got quoted a ridiculous amount for replacing license plate lights. It's almost like they were betting on me to not know how to do it myself. When I did do it myself I saved a ridiculous amount of dollars compared to the quote. I get a higher price for a more difficult change that requires more labor but this was an easy and accessible change. It unfortunately slightly reinforces my fear that auto shops sometimes take advantage of car repair ignorant and less capable individuals.

These guys are are so helpful and you are in and out in no time! I have been using them for years…read moreand have no complaints. Thanks to all the guys at Prompto

Had prompto do an oil change and liked it. Thank you I'll be back. Only thing that was annoying was…read moreoperatorperson in next car bay was out bursting I think on her phone . But service was good

I had been to the Rochester, New Hampshire Jiffy Lube to get my transmission flushed. The manager…read moretold me he could not do it. He said he didn't have the right equipment. He also said not gonna take a chance. it could end up costing him $$5000. The crew before this one did a transmission flush on the same vehicle no problem. I figured he just didn't do it because I heard that the Dodge Journey is harder to work on. after I read all the reviews and most of them sound like my problem I had with them. I do not recommend this Jiffy Lube in Rochester, New Hampshire at all. Not even my worst enemy.

I am a customer of this Jiffylube location since 2001 for twenty years…read more I own several vehicles and I had experienced over the years good service until the latest change of the crew. Suddenly the mechanic is unable to change the oil because is does not know how to unscrew the cover of the oil filter. The same vehicle was serviced at this location since 2008 till 2017 and there was no problem with unscrewing the old filter. Today after waitng 20 minutes in line I was informed that the service cannot be performed because the cannot unscrew the oil fiter. I took my car back to my home garage and unscrewed the filter in 2 minutes. Are they week because of covid pandemic or just plain lazy. Shame on you Jiffy lube. Kris

Beware of this shop, literally the worst customer service…read moreBeware of this shop, literally the worst customer service ever! I went to get an oil change and tire rotation, first the lift was at a tilt when they performed the rotation so many things wrong about this! Then after the oil change was completed my car wouldn't start. I was already fuming in my car with the way they did the tires then to have my car not start what BS! I got really pissed asked what were they doing with my car then claimed that my battery was dead. No it was fine, they must have disconnected something then tried to blame me for getting upset and using foul language! Instead of just owning up to the issue. Then top it all off as I drove off into the parking lot my hub cap came off! Will never go back to this location again! Literally the worst! If half star was an option I'd give that instead.

REFUSED INSPECTION SERVICE to me because of white interior in my car (Tesla). Jeff had an…read moreincredible attitude and warned that he can't guarantee they won't get oil on the interior so he won't do the inspection. Be ware of this if you have a light color interior, they are unsanitary and will get oil everywhere.

under new management now Robbins repair and auto sales guys are great friendly and fairread more

I have been taking my vehicles there for 4 years now. Inspections & oil changes. ALWAYS friendly!…read moreI've been able to get in quickly. Sit comfortably while waiting. Clean establishment! I highly recommend the Sticker Station in Rochester NH to everyone. I actually drive 30 minutes out of my own area because of their great service!

They helped me out in a pinch when all my tires needed air and I needed to get on the road to drive…read moreto Massachusetts. Super nice guys!

I had my inspection done and failed. I paid Herveys to fix a part that was rusted out on my frame…read morethat sits hidden along side the muffler. I guess they figured a 80 year old is not going to check it out. I tried but unless it's up on a lift you can't really see. I failed this year again for the same part that they never replaced. they took me for $550. Now if they can do that to an 80 year old driving an 18 year old car, imagine what they would do to someone who looks like they have money. They are crooks, don't give them a chance to take your money.

Parking lot could use a record My car was almost swallowed up in a huge pot hole…read more Prices are outrageous. Stay away.. Zack needs anger management training.

Excellent service. Took me right in, very smooth process. Pricing is great, thoroughly reviewed and…read moreinspected for free. Repaired my vehicle, did outstanding job! BEST PLACE IN TOWN! Trust me, these guys are good.

Horrible experience. Chose tires on the site and booked an appointment to have them installed,…read morethey're on sale for Labor Day weekend. I drove a half hour to the location on a Sunday to find out they're not in stock and need to be ordered... at least that's what I was able to decipher from the mumbling attendant. No offer of a substitute, no resolution suggested besides "I can have them here Tuesday". That does not help and I will never use this company ever again. 20 years ago my dad had a friend who managed one so I always went to them, different locations... for years. Not anymore.

I work for a 501(c)3 [non-profit]. We have a bus, and our bus needed new tires to pass inspection…read more As a non-profit, that was not in the budget. I've been a customer of TW for over 30 years, so I popped on in. They had a pretty good price for the two tires I needed, but being a non-profit, I inquired if they could do even better. The certainly did and were extremely helpful about it. Literally, everything about the interaction was one of the most positive experiences I have had at the retail level in ages. I was greeted at the door by a man installing tires. He was friendly and welcoming. Inside at the counter, more of the same (a second man), something that doesn't always happen in the world of automotive parts/service. Beyond that, he set up our non-profit in his system so we could continue to receive those benefits on future purchases. The waiting room was clean, comfortable, and had a bathroom available (also clean). The only other customer while I was there, a middle-aged woman, had repairs done to her tire which were explained clearly and completely by the first employee who had greeted me. She had questions that made it apparent she was not fully savvy about cars/tires. He was very patient and thorough in his explanation did so without talking down to her (another thing that is fairly UNcommon in this business). TW has always treated me right in terms of price, but the service at the Somersworth location is far-and-away the best I have seen at any business of this type. Do not hesitate!

I am grateful to VIP for making good on a set of tires after an extended period of time. My wife…read morewas unable to drive her car for a year after VIP installed a set of tires with quality of ride issues. VIP worked with the manufacturer to remedy the situation in a manner that I consider above and beyond fair.

We recently had all four brakes replaced and the staff was professional and the work was completed…read morein timely manner.

I have used them for years and have always received excellent service. They always get me in fast…read moreand treat me fairly.

Bought my daughter's car from a local dealership had a few issues and these guys stepped up to the…read moreplate and fixed everything with Grace super friendly and easy to deal with!