We recently bought a house and wanted to get the locks changed. After reading what everyone else had to say about Mr. Locksmith, I completely agree; I can't recommend Eli highly enough! I have to admit that even after reading all the other reviews, I was pretty skeptical that I'd get a quick call-back. But within 15 minutes of leaving a message, Eli called me back! He listened to what I had to say, thoroughly and thoughtfully answered all of my questions, gave me a guesstimate as to what I would probably need, and scheduled an appointment for a time that was most convenient *for me*. When he arrived -- right on time! -- he took a look at the locks I had and gave me a few options, and once we agreed on what he was going to do, he gave me a written estimate and got right to work. When he was done (more quickly than he'd anticipated) he showed me his work, explained how each lock was different than it had been and told me exactly how to use each of them. His pricing was reasonable, and he accepted my credit card even though he prefers check (oops, I forgot to ask about that). What most impressed me about Eli -- aside from his cheerful attitude, promptness and obvious expertise -- was that he suggested (significantly!) lower priced alternatives to the locks I'd originally thought I wanted. He could have simply given me the more expensive locks (at about three times the price), but instead he explained why the they weren't as great as I thought they were, and why the locks he was suggesting were a better option for me. I really appreciate that! read more

We were recommended Eli by a fellow small property owner a few years back and since have used Mr. Locksmith to re-key our own new home, install a keyless code lock, and in addition he has replaced or re-keyed our locks at our rental property at least four times now, including a quick response to an emergency call when a lock broke on a tenant and she couldn't get into the apartment. I recommend Eli fully and without hesitation! Eli is for starters one of the most pleasant human beings on the planet- friendly, polite, and full of honest information. As a locksmith he is competent, completely trustworthy, and always goes above and beyond to not only install the lock, but make sure everything is aligned correctly and the moving parts all running smoothly. He even put WD-40 on my door hinges when he noticed they were creaking on his last visit. Eli exemplifies so much of what is missing in today's culture- he sees what needs to be done, gives you the info you need to make an informed and fair decision, and goes above and beyond what he "has to" do. Wish all contractors operated with the honesty, communicativeness, punctuality and quality of Eli! Recommend 200%. read more

If you are in Greater Boston and need a locksmith, call Eli. He is skilled beyond measure, prompt/courteous, an effective communicator, and insisted on sticking to the quote he originally gave me for a job that ended up being far more difficult than anticipated due to rust/corrosion and mismatched pre-existing parts on a wrought iron gate in the South End. It was truly impressive to watch Eli work, seeing the wheels turn in his head to solve a very complicated and tricky problem. I would be comfortable letting Eli work in my home even if I were not there based on our two or so hours spent chatting while he worked. When it comes to locks and the safety of your family, there are no hands I'd trust more than Eli's. I'm genuinely surprised I can be this impressed by a locksmith, which I naively thought to be a fairly straightforward and binary profession; the skills to pick an old and rusted faceplate to expose the lock mechanism underneath, deftly drill out brittle screws, and mismatching spacers and trim to replace a lock that is now discontinued were simply awesome. If you're in need of a locksmith, stop your search and call Eli now. read more

Eli was beyond knowledgeable, trustworthy, and so very kind. I called him with somewhat of an emergent issue and he offered to call his next customer to see if they wouldn't mind a later appointment that day. He called me back within about 5-10 minutes and fortunately he was able to come out right away! Eli explained everything that he was going to do, and gave me a very reasonable price. All the other companies asked for much more. He was a genuine, and very likable guy! The service I requested was a large order and I didn't think he would be able to come out the same day to do it, but he DID! I needed a bunch of things done, and not only id he get out to me even earlier than he thought, he also helped me with drilling some things I needed drilled and waived the fee for the drilling! SO.... Eli! THANK YOU SO MUCH for ALL of your help!!! I am so very grateful! Thank you and your business for being a little piece of positivity that I needed. I highly recommend Mr. locksmith without reservation! read more

The other day a guy tried to break in to my apartment. By chance I was working from home that day and was able to dissuade would be criminal from entering. The very next morning I called Eli and told him what happened. He managed to fit me into his busy schedule. He was very up front on the phone about what what it would cost me and the prices were good compared to other smiths in the area. He arrived and performed a quick eval of what would be needed and drew up his official quote. He re-keyed a lock of mine and replaced another. He was very friendly and was more than willing to discuss his work (as he was performing it), locks and security in general. My new locks work great and I feel much more secure now that Eli has come and performed this service. I really appreciate him fitting me into his schedule in such short notice and how he candidly discussed and of my security concerns. Highly recommended! read more

I can't say enough about Mr Locksmith! I first came across Eli on Yelp after I went through a bad experience with another company who totally gipped me when I got locked out of my condo in my pajamas. Looking for a reliable and honest locksmith, I turned to Yelp for reviews. After reading through the MANY outstanding reviews of Eli's work, I gave him a call and was immediatley wowed by his prompt response. My husband and I were so impressed by his ability to be flexible with his schedule, timeliness, efficient and thorough workmanship, genunie honesty, and great prices! Not only did he help us to install a new lock on our patio doorway, but we called him a few months later to install a new lock on our front door. There is never a question who we will call in the future when we need assistance with locks! Thank you Mr. Locksmith!! read more

I've legitimately NEVER left a Yelp review until today (only used it in the past for references and what not) but HAVE to leave one for Eli. Just an all around honest and great guy. I'd called two other locksmiths with no return call (now going on about 36 hours). Eli got back to me within minutes at 5PM on a Friday (When most people would sooner jump off a bridge than return a call or text) and I had an appointment the very next morning. All you need to know is that not ONE single person here has given him less than 5 stars and that's saying something in a consumer climate where people will complain if their ice cubes are too cold. DON'T BOTHER WITH ANYONE ELSE. Give this man your business and you absolutely will not regret it! read more

I have been in the commercial and multi-family real estate business for over 36 years and I have got to tell you, Eli at Mr. Locksmith is prompt, efficient and is a well versed locksmith and has the talent to complete whatever job you have, be it large or small.; a true hard working professional. His prices are very reasonable, the job I had for him was rather small, but he opened the hope chest efficiently and without any damage to my Mother's Hope Chest. If your looking for a locksmith in the Greater Boston area; be sure to call Eli first; you will be happy you did. I am having our property management division add him to our approved vendor list. J Curtin Belmont, MA read more

I recently had to call Mr Locksmith, and I have to say, the experience was excellent from start to finish. The response time was impressively quick, which was a huge relief given the urgency of my situation. The technician was professional, friendly, and clearly very skilled. He explained everything he was doing, which I really appreciated, and handled my locks without any damage or fuss. The pricing was fair and transparent--no surprise charges at the end. Overall, I felt confident and taken care of throughout the entire process. I would definitely call Mr Locksmith again and recommend them to anyone in need of fast, reliable, and professional locksmith services. read more

I chose Eli based on his Yelp rating and all the amazing reviews. I thought, if he's half as good as everyone says, I'll be happy... Well, all the reviews are right! He is awesome! Eli got back to me within 24 hours. I sent him photos of the locks via text and he was able to assess the situation and give me a quote. He showed up on time and with a smile, He explained to my husband and me what he was going to do and then got right to work. He was super-friendly, did a fantastic job and gave us peace of mind!! I would give him 10 stars if that was an option I highly recommend Eli for any locksmith services you may need - he is the BEST!! read more

I didn't actually use Mr. Locksmith, and that's why i'm posting a review. I was having a lot of difficulty getting my key into my lock, and my knee jerk reaction was to call a locksmith immediately. The guy I spoke to on the phone told me that I probably didn't need him, and that I should just spray WD40 in the lock. If that didn't work, the lock was broken and he'd come out. In hindsight I should have thought about trying WD40 first, but I didn't, and easily could have been sold a new lock by an unscrupulous locksmith. Kudos to this guy for his honesty. If I ever really do need a locksmith, i'll definately call him. read more

Two times the best! I cannot recommend this company enough - I was fortunate to have Eli first fix my locks and then get me back into my apartment after I locked myself out a month later. Crazy but true. Both times my Mr. Locksmith, Eli, arrived within 30 minutes with a confirmation call. Polite, informed, honest -- need I say more? On top of everything their prices are unbeatable - call around, and honestly for this level of professionalism and quality, I would not mind paying more. I feel better knowing that they are a phone call away and learned a thing or two about safety in the meantime. Thank you!! read more

I'm glad that I checked Yelp when looking for a locksmith, because the reviews for Mr. Locksmith are right on. Eli is great and I'd recommend his service to anyone. He gave us a clear (and accurate!) estimate, arrived on-time, and was a pleasure to talk with while he did the work. We had several questions about potential additional work and he was happy to discuss those with us (and steered us away from several possibilities that were needlessly expensive). He's the very definition of what you hope for when looking for professionals on Yelp and we wish him the best of luck in his endeavors. read more

Eli was prompt to reply to my request to have the locks changed in our new home. He explained the difference between having to replace the lock and just rekeying it. He requested photos of each lock and informed us that if we had all the keys for the locks he would be able to rekey them-we did, so this saved us a lot of money! When Eli showed up he checked each lock with the keys we had and quickly rekeyed all 5 locks. He also oiled one that was sticking and corrected one that was installed upside down. We were impressed and thankful for the quick service, and all on a holiday-Labor Day! read more

Eli is a talented and a charming young man. Roughly a month ago he came to our condo to install a new deadbolt. The quoted estimate over the phone is what we paid despite the extra labor involved due to our metal door frame versus the more common wooden frame. Again, no additional costs above the conversational estimate. Honesty. Integrity. And generally, an interesting and a trustworthy person... he prioritizes the customer's needs/requests. He was on time, relatively inexpensive, and provided the best quality of service. 'As good as it gets!' read more

We needed all of the locks changed in our new home. Eli promptly responded to my request for his help and provided a quote before the work was done so we knew exactly what to expect. He was communicative and arrived promptly the day of. He spent time explaining what he would be doing as he worked. After he was finished, he walked me through each new lock and ensured that I knew how to operate them before he left. I can't rave enough about Eli's workmanship, his knowledge about doors and locks, and his professionalism. Thank you, Eli! read more

Thanks to all the Yelp reviews of Eli! He was possibly the nicest person I've ever had in my home, or had the pleasure of doing business with. He arranged everything with me ahead of time, including recommending a keypad deadlock on Amazon that would save me ~$100 in parts. His prices are completely reasonable and could honestly be much higher given his service and passion for your satisfaction. He is a complete professional and I cannot recommend him highly enough. You are lucky if you get to use his services. read more

I recently moved into a new place and needed all new locks. Eli was fantastic! He was incredibly communicative about pricing and the different products available. He even took the time to call me and discuss what color I wanted the knobs, offering recommendations that were not only perfect for my home but also considerate of my budget. It's clear that Eli prioritizes his customers' needs over just making a sale. If you're looking for the best locksmith in Boston, look no further--Eli is your guy. Highly recommend! read more