I'm a stay at home dog mom but even we need breaks…read more A friend of mine told me about this place so I decided to give it a try. I filled out the form on line and submitted vaccine records. Within two days, I had dropped my boys off for their free intro play date. I could tell immediately when I picked them up, they were happy and had a great day! I was sold on this place after I saw how happy they were and I bought a play package. What's great about this place over others I've used over the years is you don't have to make an appointment for play dates!! So I can decide to drop off my boys any day at any time! I can wake up one day and decide-I feel lazy and want a quiet day and drop them off. I also like how it's curbside drop off and pick up. You park, call and someone come out to get my boys. So easy! I love not having to go inside. I also like how many employees they have staffed and how friendly everyone I've met has been.

Our two dogs were groomed for the third time at Animal Oasis. My daughter and I were pleased until…read morethis last visit with them. Our precious fourteen year old female was called beautiful and had pics taken of passerby's. When we picked her up after her being there for three hours or more ( every visit the same amount of time ) we just wanted to get them home. With her we noticed immediately her " beautiful fan tail " was no more. Her hind leg had been shaved to the bone. The shaver got away from one of their employees and that employee was not honest enough to report it. And if it was reported to his or her employer when we picked up our precious dog the incident was ignored and she was handed over to us like nothing ever happened. Now, a few months later she still has the large bald spot on the back of her hind leg where no hair has grown.. Her tail is completely butchered it hasn't grown out to its " beautiful fan wave" for a Collie after all this time. " I cant imagine what she was put through" being there! Our two year old male dog the most loving ever had his face completely missed his beard went over his lip. I trimmed it myself. I'm grateful our male dog hadn't gone through the trauma our precious female had gone through. I personally feel that someone there ( management) should be taking responsibility by checking while dogs are being groomed by ( newbies ) or any employee in any manner. I feel my female dog was left with a newbie and was not given the attention to this employee that he or she needed with managing. My daughter and I were under the impression that the woman that met us outside( same woman that groomed twice before ) asked how we'd like their grooming taken care of would be the one attending to both our dogs we trusted her grooming since she had done both our dogs twice before and we were happy with their outcome We had made recommendations to friends about Animal Oasis.We put our trust in the woman who greeted us who seemed interested in our concerns towards their grooming. This business failed my dogs and us. We should have looked at the grooming before paying the $100.00 per dog and not given the tips. I've never had to write up a complaint I waited hoping my female dog would grow her beautiful hair back to its original shape " Not" ! The Animal Oasis deserves this complaint. If you go to Animal Oasis after my complaint ask questions like who will be attending fully to my animal and look carefully after the work has been completed to your satisfaction before tipping. Get names, your dog is part of your loving family and should be treated like so.

I bought a beautiful little Ragdoll kitten from here, she is so sweet and loving…read more Not only are these babies reasonable priced for the market, but the the owner hand delivered my kitten to California for no additional fee. My kitten came to me with all her shots and spayed. Highly recommend.

I adopted 3 siblings and they are so very loved but as you can see, they aren't purebred ragdolls…read moreas I was told. The adoption experience was pretty bad, and some of the issues were corrected but this solves the mystery for me.

Great communication, professional and our dog Casper always seems so happy, beautiful shiny coat…read more Highly recommend

Groomer was right on time and groom as done right. Always a good experience…read more Would recommend, nice to have the convenience.

I found Uncle Fredie's on yelp, we had a change of plans last min…read more They took us last min and were so friendly and understanding. They sent me a video of my dog, making sure we felt comfortable knowing he was ok. " that was so nice of them" I am definitely going to board my dog here every time I come back to Reno. Thank you Mr & Mrs. Piazza

Amazing doggie daycare. The staff and owner here are so sweet and they really take care of all the…read morepets as if they are their own. They go out of their way to customize care. I had to extend my hours and they were willing to accommodate my asks. When I had a puppy and really wanted to board them, Dhonna created a specialized care plan so my dog would be safe and separate from the other pets. Can't say enough about this place!!! They are awesome!!!

Randy is amazing. yard looks great. He is always prompt and friendly. And he brings my trash…read morecans up the driveway. We have been using them for years, and have never had an issue. Linda Southwest Reno

I have used Poop 911 for several years now and love them. They are always very dependable and…read morecommunicate when they are on their way over or can't come due to snow. We absolutely love them and it's so worth it! Sign up!

Both my dogs are boarded here and I've never had an issue. They always seem excited to be there and…read moresleep for hours when we get home.

I'm so glad we found the pet playhouse for our dog when we go on vacation. They administer meds,…read morefeed your dog on a schedule, and give your dog play time. Our German shepherd with a lot of anxiety always has a good time when she goes. They are responsibly priced compared to others and they really care for your pets. Thanks for giving us piece of mind while we go on vacation pet playhouse!

Love everyone there and they are so loving to my dog and all the others I see interacts with!!…read moreHighly recommend

We like Urban Hound - they are good with our pups and the girls enjoy staying when we're not home...read more

Amazing. Just returned from a week away to two very happy dogs who are behaving better than before…read morewe left! Our dog Ruby is hard to love because she barks and growls at strangers. We knew we couldn't take her to the kennel and so we haven't traveled in 18 months. Shannon took such great care of our dogs that Ruby has stopped aggressively barking at people when they come over and seemed happier when we returned that before we left. Shannon and Tonda updated me twice a day with adorable pictures of my pups. I finally enjoyed my time away knowing that they were in good hands. Shannon made sure my pup Maggie had her allergy pill everyday and took the time to watch tv with them before she went to school everyday! I think my dogs miss their dog mom! They were so relaxed when we returned, I will use this service over and over again! I cannot thank them enough! Happy dogs!

I will preface this by saying I have not actually used this service. I met these people at a dog…read moreevent. I was very impressed with them. Seemed like they would take great care of my dogs. I called later about boarding. They really push for you to just fill out a form. They will not give any kind of estimate. I understand that circumstances will vary, but a price range would be good. I had a contractor at my home once looking out my window and commenting "all you rich people up here." He way overcharged me and we aren't all rich. Not saying she would do this, I just like to be quoted a price range. She seems to take care of her employees and has a decent business plan. Costs to meet with them, as it should. Where she lost me was asking how long the dogs could be left alone. Well, several hours I suppose. She kinda beat around the bush then told me that all of her Nannys have full time careers. If I am working outside of the house for a full work day, I take my dogs to day care. An 8-9 hour work day and commute, leaves my dogs alone for at least 9-10 hours. How does the Nanny have time to exercise them? She also said that a Nanny can only work for one week. So, if you are gone for more than one week, you would have 2 nannies. Not a huge deal, but two different people in my home is a question mark. She ended the conversation with "fill out the online form and we will see if we have any nannies available." Didn't sound like she even wanted the business and seemed like she didn't have many nannies. I have 2 easy, older dogs, but they need daily exercise. I don't need someone with my dogs 24/7, but I would not leave them more than 6 hours at a time, so just being fed and having someone overnight, is not what I am looking for. That being said, if this works for others, they may be a great service.

This picture is our dog every time we come home from picking him up from a day at daycare. The…read morestaff are so sweet with him, despite his crazy puppy energy and him not realizing how big he is (sorry he's a crazy dude!). We love Charlie's Place and everyone who works there has been so kind.

We took Reeno for an overnight stay with a haircut & nail trim last week (Friday & Saturday). I…read morehave been noticing that he was licking his testicles. Upon checking them they were inflamed, red, little puss!! All was good before we took him. It appears they got a little too close with the haircut, either scratched them or got burned with the hair dryer?? Now my poor dog needs treatment!!

Called and spoke with Justin and he said he wasn't talking on new clients because he is so busy…read morewhich I totally understand. Knowing he wasn't going to service my tanks and make any money he still spent time on the phone with me to help me with all my questions. Pretty good dude and quite knowledgeable, there's not a lot of people out there who will help you knowing they aren't getting paid. 5 stars.

Absolutely the best aquarium maintenance in town!!!! Always on time, professional and has the best…read moreaccess to livestock and dry goods!