I walked in and they gave me an appointment in two days. Very happy with the results. My pup is cool and comfy.

Very disappointed with Hands to Paws and Emylia. I normally don't leave negative reviews, but I feel people should know about my experience with this business. I traded Emylia three pairs of grooming shears, a set of clippers, and four clipper blades in exchange for three grooming appointments for my dog, Pete. I received two of the three appointments. On the day of my third scheduled appointment , Emylia called in sick and did not notify me that my appointment had been cancelled. I showed up expecting Pete's scheduled grooming appointment and was informed she wasn't working that day. While I was standing at the counter, I quietly mumbled to myself, "F**K , she still owes me a free haircut" The employee immediately responded, "If you ever talk to me like that again, you'll never be allowed in here again." I found that response unnecessarily rude and confrontational, especially considering I wasn't speaking to her. At that point, between the cancelled appointment with out notification and the way I was treated by the employee, I decided I no longer wanted Pete groomed at Hand to Paws. I asked Emylia for the $70 value of the unused third appointment to be refunded. She agreed to arrange payment the following week. That week came and went with no payment. I got a text from Emylia she wanted to give me back the clippers. I declined she's already had them in her possession for over a month. I followed up by text Friday and still have received no response. People get sick, and I completely understand that. The problem is the lack of communication, the way I was treated when I showed up for an appointment that had been cancelled , and then the failure to follow through on an agreed-upon refund. The $70 isn't really the point. Its the way the entire situation was handled. I expected better customer service and better business practices. Based on my experience, I cannot recommend Hand to Paws. read more

This is the only place i bring my chihuahua to get her nails trimmed. They are fast and friendly and my doggy loves it here!! read more

Hands To Paws - Decor - Pet Groomers Near Me - Reno, Nevada

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I've taken my australian shepherd pup Sierra to Hands to Paws several times now and I plan to continue to bring her here for grooming. Hands to Paws is super easy to work with and they always do such a great job with grooming Sierra! Our first time in they worked with her to ensure she was comfortable with being groomed for her first time and she has only continued to be more comfortable since. I would definitely recommend checking them out and giving them a call to book your grooming appointment for your pup! read more

Hands To Paws - Groomed dog - Pet Groomers Near Me - Reno, Nevada

My last review for Hands to Paws was back in 2018, and we are still working with them once a month because they are so stellar. Ashia works beautifully with my overly anxious dog, making sure that Remi always feels comfortable while still getting a professional session that ensures she'll come home perfectly clean, trimmed, and in a great mood. I also appreciate how quickly Ashia responds to my messages and how much she cares about the animals she works with. read more

Another amazing grooming visit for my golden. Ashia always does such a great job and my Goldie looks so happy and handsome when I pick him up. read more

Hands To Paws - Pet Groomers Near Me - Reno, Nevada

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I am so thankful to have found Hands to Paws. I could not ask for a better place to care and love my fur babies. Ashia is phenomenal and I am still taken aback by how great my dogs look when I pick them up. read more

Hands To Paws - Here is my Great Pyrenees Gus who is as soft after a day with Aisha as he was when I brought him home. - Pet Groomers Near Me - Reno, Nevada

Ashia has been grooming our mini-Bernadoodle for the last year and a half. She is amazing! Mitzie loves to go and spend the morning with Ashia!! The services are spot on and the rates are great. Every one of the groomers I have spoken with are knowledgeable and kind. I highly recommend them! read more

We LOVE how our Fur Baby was treated and taken care of. Quick, professional and they loved our baby almost as much as we do read more

Hands To Paws - Our Fur Baby - Pet Groomers Near Me - Reno, Nevada

Totally forgot to snag a picture! These ladies are amazing and so great with your pet. She made sure to text me photos and let me know approximately when my dog would be ready. She gave her a cute bandana and offered her treats. My dog was super happy upon arrival and smelled wonderful. read more

Thank you Nikkie for being the best groomer! I know that when I leave Grayson with you he is loved and cared for. I've always felt comfortable leaving him with you and know he is comfortable with you. He's grooming is always how I ask with you even letting me know if anything I need later to just call! Thank you for always being available with any and all my questions! read more

Took my dog here once, she is a husky with long fur and had some matting on her left side. She is completely fine with grooming and getting her nails trimmed. When we picked her up, she was breathing heavy. Didn't think anything at first (she usually gets excited to see us again). But we noticed her fur was barely brushed, mat still present. She smelled nice but she didn't seem to have a deep clean bath like we asked as we still picked up some dandruff as we were scratching her favorite spots. And as soon as we took her home she ran to drink water. A LOT of water. They might have been short staffed that day as we only saw 1 woman. But the water really concerned us. She was fine after thankfully. read more

Ive been taking my doggos to Athena for years. She is truly talented and so kind. I don't trust my babies with just anyone, and I fully trust her 100%! read more

My groomer Athena just moved over to Hands To Paws and I loved it here! Good location, clean, so cute inside! Athena is an amazing groomer and treats my crazy fur babies with so much love. They always look amazing, timmed nails, cute faces, and they smell so nice! read more

Do NOT take your dogs here!!! I took my miniature long haired dachshund in for a bath and brush. I asked for bows in her long ear hair and was assured that would be done. After several hours I received a call from the groomer apologizing about it taking so long but she "forgot" about my dog (wtf?!) Then when I went to pick up my dog I am completely ignored by the groomer while she leisurely chats with the customers in front of me for an extended period of time. After they leave I pay (and tip 20%) and finally see my dog. She is no longer a long hair, the groomer COMPLETELY BUTCHERED my dachshund's beautiful long hair! There were no bows in her (now short) ear hair and she had a mat left on her ear!! It's important to note that my dog did not have any serious mats prior to getting groomed, only two small mats in her ears one of which was totally overlooked. To add insult to injury, the hack job was extremely poorly done with random long strands of her fur left and the cuts completely uneven (see pictures). I am so upset that I am writing this review to warn everyone to NEVER take your dogs here! I do not want anyone to experience what I went through with my sweet dog read more

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I absolutely LOVE Hands to Paws. A friend recommended them to me for my Australian Shepherd puppy and I could not be more happy with their work and customer service. Not only did they get me in for an appointment within 72 hours which I didn't expect, but they treated my puppy so well and got him looking so incredibly dapper! My favorite part was the cute little football bandana they gave him for Super Bowl weekend. read more

Hands To Paws - Fresh & fine! - Pet Groomers Near Me - Reno, Nevada

Took my golden retriever here for a bath and a trim. When we picked him up he was completely shaved. Not only did the groomer NOT ask before shaving him, but she shaved a double coated dog which you're NEVER supposed to do. Especially since he barely had any matting so there was no reason for it. Now his coat is ruined and will never grow back correctly. Very disappointed. read more

Ashia has been grooming our pups for quite a while now! She is super responsive, patient and caring we have tried many groomers and Ashia is by far the best, wouldn't go anywhere else!! read more

Nichole Kopp did a wonderful job. My pup looks amazing. Great service and such a kind caring business. My new groomer for sure!

The groomer was so friendly, loved the atmosphere. Finally found a reasonably priced groomer that's not a large pet shop that does a great job and cares and considers all your pets needs! read more

Hands To Paws - My special needs old golden girl. - Pet Groomers Near Me - Reno, Nevada

We absolutely love the care provided by Ashley to our sweet Archie. He is a senior schnauzer and requires a little extra Love which Ashley obviously provided. We had other grooming services in the past and non like Hand to Paws. Usually don't do reviews but I feel like everyone should know how much we appreciate how this group goes above and beyond when caring for our furry children. Happy to leave a five star review. Thank you read more

Hands To Paws - Archie the Schnauzer - Pet Groomers Near Me - Reno, Nevada

LOVE Hands to Paws. Friendly staff and clean facility. Athena has been grooming my Goldendoodle for a few years and he is always excited to see her. read more

Ashia was great with my dog Nemo!!! I absolutely recommend bringing your dogs here to get groomed. They are professional, honest, and super kind. Definitely will bring my boy back here! read more

Ashley was one of the first "friends" Reba made. Reba is a tricolor cocker spaniel, who was very shy. When we tell her she is going to "the beauty parlor", she's excited. When she comes home, she's happy! Who could ask for more? She is so cute, looking so much younger and happier with her new trim cut as the season allows. I definitely recommend Hands to Paws, and am so glad the shop is open again. read more

Hands To Paws - Pet Groomers Near Me - Reno, Nevada

My dog is a rescue, and I've had her groomed once, no issues at that time that I was made aware of. I tried to take her back there, but they were months out so I tried Hands to Paws since they have great reviews. I hate to give a bad review, and this isn't so much bad as didn't happen so I can't tell you if they do a good job or not. I dropped her off for full service, they had her 2+ hours. What I really needed was a face and fanny and nail trim. I got there and she was being dried but didn't look as if she'd been groomed. Woman comes out - says sorry - my dog was just too difficult to groom so it didn't happen. I said did you cut her nails? No, she wouldn't let her. I said can we try with me here? She says yes. And cuts her nails while I hold her. They trimmed a bit around her face (which I can do at home) but no fanny (which is what I really needed) They charged me $45 for a bath. I can give her a bath at home too. I guess I wouldn't recommend if your dog is nervous or afraid to be groomed. On the bright side, they didn't push and traumatize her by forcing her. read more

I took my dog Lola to Hands to Paws for the first time yesterday, and I will never again go anywhere else! Their staff is friendly and welcoming and I felt no reserves about leaving my pup there for the morning. My dog has some weird little quirks and they listened to all the things I had to say and made sure to make my pup as comfortable as possible! After her appointment they took the time to fill us in on how she did and that also made me feel comfortable. When we got Lola back she had a sweet little haircut with long ears and a fluffy tail! The cut was even and they made sure to get all the excess hair brushed off before we got her back. It was $50 for a haircut, but there was a sign saying if you pay cash they'll brush your dog's teeth for free. read more

Hands To Paws - After! She looks SO CUTE!!!! - Pet Groomers Near Me - Reno, Nevada

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Nikki is amazing! The previous groomer closed with no notice and left my three sensitive pups without grooming. Nikki accepted them and did a fantastic job despite their special personalities. Nikki was kind, patient, and professional. My pups (G. Shepherd, Bernie Doodle, and mini golden doodle) look and feel amazing. We are all so happy to find Nikki and look forward to a long lasting relationship! read more

Emylia and staff has been there for our dogs. We appreciate them for their skills and their care for our dogs throughout the years. Thank you! read more

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Ashia is the best!! My Dog has been going to Hands To Paws for several months and we have never had one issue. She is so incredibly attentive, kind and so patient!! I definitely recommend this place. :) read more

The groomer Nikkie was extremely rude and did not do anything that I asked her to do, I would go anywhere else in town. Nikkie ruined this shop for me. read more

100/10 I have a very dramatic dachshund, that no groomer wanted to take as a client. But groomer Athena took him on. She was so very patient with my dog and did an amazing job at trying to keep him comfortable! When he came out he was very happy and handsome; He wasn't distressed by her. I definitely recommend Hands to Paws! Their staff are very friendly and shop is very clean. read more

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Best place in Reno! Pricing low cost, expertise of groomers excellent, and my four year old Standard poodle looking great!

We recently adopted an elderly dog that likely had never been groomed before. Hands to Paws was wonderful. They gave us the first appointment of the day so that our sweet boy would not have to be there any longer than necessary and were so sweet and loving with him. And his haircut is absolutely adorable. Highly, highly recommend them. read more

Hands To Paws - Pet Groomers Near Me - Reno, Nevada

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my Cooper is a rescue and hates to be groomed, I have been turned away by so many... Ashia was amazing and Cooper did so good, not hating it at all. I have only good words to say and we will be back. read more

I inherited a 15 year old standard poodle who is a tough customer. Athena did an excellent job and the price was reasonable. Would strongly recommend is groomer. read more

We brought our Australian shepherd, who has a ton of hair, and not only did he look great but he was so happy when we picked him up. It was our first time bringing our pup to a pet groomer and we were nervous about leaving him, but when we picked him up he was happily jumping on Ashia! We were so happy with the experience, my mother-in-law scheduled her appointment within the same week! We will be back. read more

I want to start off with we have been turned away from other groomers because they thought snoopy was aggressive,and I saw a post for hands to paws and I reached out and the owner(very sweet person) said bring him in I will give it a shot! I was so excited I get him down there he's growls at her he barked but the whole time wagging his tail so she said she will at least clip his nails if anything,and a little bit later I get a text with a picture of him getting his bath I was so excited ! When I went to pick him up he growled at me because he was now protecting her, so I would highly recommend her!!! I will be back there with snoopy I will also most likely bring my other fur babies even if it's just for a nail clip!!! Pass this on this place is awesome!!!!! I challenge people to share the crap out of this lets send more fur babies to her to get some awesome love from her!!! What she does is a art read more

Hands To Paws - Snoopy - Pet Groomers Near Me - Reno, Nevada

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My pooch is happy to go there for a grooming ! Best recommendation I can think of. She comes back looking neat, clean and well groomed. read more

Love this place. Very friendly and took great care of my older lab Gracie. Will not be going back to Mayberry Landing ever again. read more

Hands To Paws - Happy Gracie. - Pet Groomers Near Me - Reno, Nevada

My husband said this place got good reviews so I let him take our dog to get groomed here. I was seriously disappointed when I went to pick him up and they told me it was $45! I asked what was done and instead of specifically telling me the things they did the lady just waved her hand over the entire menu. I saw a bandana and ear cleaning were part of the "everything", however, neither things were done. I wouldn't ave minded so much, but when she told me the price, I almost choked! $45!!! WTH!?! He is a Queensland heeler, not a chow! Also, a groomer was there working on a schnauzer and she wasn't being very patient with him! read more

Hands To Paws - Dirty ears! - Pet Groomers Near Me - Reno, Nevada