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Moxy Washington, DC Downtown

3.3 (229 reviews)
Open Open 24 hours
Updated over 3 months ago

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Guacamole
Vy T.

Went with some friends to the rooftop bar for some drinks and food to celebrate her birthday. The vibes were excellent with the cherry blossom decor on the ceiling, rooftop bar had open air between indoor and outdoor areas which was ideal on such a beautiful day. There was a DJ who kept the energy high and people were dancing. Drinks and food were good.

Bret B.

Newer hotel with good location. Small, clean, functional rooms. This brand is tuned into the party set and will appeal to bachelorette parties, NFL visitors, staycation set, etc. With that said, this particular location of Moxy is not too loud to run off work travelers like me. Amenities include: large comfortable lobby and bar, nice outdoor seating area with Adirondack chairs, rooftop taco & tequila bar. Staff is pretty attentive. Not sure about front desk running bar concept. I get why they do it to save on salaries but it is two pretty different jobs with different responsibilities. If they do this.... should ensure they have at least two people at the bar / front desk from 3p - midnight.

Roof top bar
Andrew T.

On a Sunday it was busy people were out two bartenders and one server did not help, good music but hard to have a conversation while the music blasted. Cocktails were small and a bit stingy, nice place to sit but not on my list to recommend. Hotel had no wifi and the usb ports faked to charge my devices.

Diana D.

Moxy DC is best for low-maintenance travelers. The rooms are tiny-fine for a solo trip or couples who just need a clean place to crash after being out all day. Beds aren't the most comfortable, our TV never worked, and we were woken up by the fire alarm one night. Amenities are bare minimum, but the staff is friendly. The location is decent, about a 15-20 minute walk to most attractions. If you're looking for simple, no-frills accommodations, it does the job.

Angela S.

Recently stayed here over the weekend based on reviews I've read citing how fun this place is...and its my biggest regret! We traveled to DC for the weekend to celebrate my sisters birthday & wanted to find somewhere that we could enjoy ourselves without having to go outside, due to the extremely cold weather conditions currently happening up North. With the Moxy being known for their fun rooftop, we opted to book 4 rooms here. The place is very cute in the lobby. Love the concept of the check in area being a bar & guest get one free drink voucher to redeem for either wine, beer, or their signature drink. The check in process for my room took quite some time, since they only had one person checking people in. When I say this place is severly UNDERSTAFFED I mean it!!! Valet parking is $60 but I dont recommend it because there was only 1 valet guy and there was a long line wait so we self parked at the lot on the corner for $40. Anywho, this hotel is simply a well dressed hostale. The rooms are tiny, like super tiny. Which means, housekeeping shouldnt have a problem keeping the rooms clean but that wasnt the case for me. I reserved a King bed room which ended up having what looked like pubic hairs sprinkled under the pillows and roaches. We spent most of our time on the roof top since we didnt check in until after 4 so I didnt notice these issues until after we got done partying on the rooftop. Of course there was no housekeeping on staff to clean the room, only one nighttime staffer who had many different issues to resolve, and no more King beds available. I was moved to thee smallest queen bed room Ive ever seen, that also had a dead roach laying on the bathroom floor. I had to share this bed with my sister since her room also had issues. The fauct in her room kept dripping and they advised her they didnt have the piece to fix it. With the rooms being so small, you can hear the dripping noise from the bed & it drove her crazy. The next morning, I spoke with manager Yasmeen to address the issue. She was sweet, apologetic, and came up with a fair solution. However once I got home and realized the mexican restaurant on their rooftop double charged my card, I tried to connect back with Yasmeen to have this issue fixed & she has been ducking me since. Ive called and emailed her with no reply. When I spoke with another manager yesterday, shw acknowledged Yasmeen received my email and promised a call back which has still not happened. I will NEVER stay at this property again. I truly cannot believe this is how they treat customers, especially ones with elite status!!!

Sy L.

There are no complaints about the overnight stay at Moxy Washington DC, downtown. The outside is very inviting with colorful seating. When you enter, the lobby is full of games such as connect 4, chess, and checkers. check in happens at the bar. I arrived early but they held my bags while I went to explore DC. Upon my return At 4pm, I was able to check in. They hand out a chip to order a free drink at the bar. The room had bunk beds, a tv ( but only viewable if you sleep in the top bunk ) cute bathroom. There is no seating area. There is a rooftop bar/restaurant.

Alli C.

Absolutely loved our stay at Moxy DC (downtown)! This was our second stay at this property, and our 5th Moxy stay. As loyal Marriott members, we always appreciate the fun, social vibe of Moxy --and the welcome drink is much appreciated. The room was on the smaller side (as expected), but spotless and super well-maintained. The bar felt a bit pricier than other Moxy locations we've visited, and the pours were on the lighter side, but the energy and atmosphere made up for it. This location really has all the games and an amazing indoor/outdoor lobby. Shoutout to the staff--everyone we interacted with was genuinely friendly and helpful. We'll definitely be back!

Library /Study area for working on your laptop.
Tara B.

I had a nice stay here! I was in a queen private room and although it was small, it had the basics of what I needed and I was within walking distance of so many great places for sightseeing. I do wish there was a small table to eat some door dash meals, but otherwise it was nice having a gym, library area, and free coffee plus a free drink token. There is also a cute balcony on the same floor as the gym. I went there instead of the rooftop bar, but seems nice, One thing was that it was a tad odd coming downstairs to what would normally a hotel lobby but instead is a bar and people dressed up waiting in line to take the elevator to the rooftop bar. Once you get over that initial shock, the hotel set up is very cute and the rooms were quite soundproof so I didnt hear any music from the rooftop. They also had a fun calendar with different holidays and were giving out things like lollipops for lollipop day. And I got 2 small bottles of water everyday in my room after housecleaning. Staff were very attentive, I would recommend it.

Robert M.

I didn't stay at Moxy long enough to leave a thorough review, but I can speak highly of the game area downstairs and the ambiance of the rooftop. The views of DC in the summer are breathtaking, and the floral arrangements hanging from the ceiling create a colorful atmosphere. I look forward to coming back after work for happy hour.

It's Italian
Staci M.

This cute pet friendly boutique hotel is a gem! Love the check-in process being at the bar. Gives the lobby more of a lounge feeling and less stuffy. Check-in was quick, despite the room type I requested not being available. I was also given a drink token to use at the bar during my stay. The alternate room option I was given turned out not to be the same (no wrap around window and the room seemed to be a little smaller). But I was only in town for one night and this options sufficed for me and my pup. The bed was comfy and the size of the room was great for me (I would not recommend two people unless you REALLY get along). The bathroom is pretty open with the shower being in the center of the room. I headed back downstairs for my drink - I would probably not get the signature premixed drink again (only mixed drink available with the token), but I appreciated being given a drink token regardless. I headed out to explore downtown DC with my pup - this location is in close proximity to so much! It was a quick walk to the Washington Monument. I will definitely be returning to stay at Moxy next time I am in town - I've still got the rooftop bar/restaurant to explore :)

Tia S.

I recently stayed at this property as part of a group booking from March 21-23, 2025, and unfortunately, the experience was far from the standard I've come to expect from Marriott. I feel compelled to share our experience in the hopes of improvements being made for future group guests. Check-in Experience & Lack of Welcome Reception: Our group arrived promptly at 4:09 PM on Friday, March 21, with expectations of a warm welcome and a designated point of contact -- both of which had been arranged and confirmed ahead of time. To our surprise, there was no welcome reception, no staff assigned to greet us, and no preparation evident for our arrival. This created immediate confusion and an unorganized atmosphere that set a poor tone for the weekend. We were told Rudy would be on-site to assist, but he was nowhere to be found. Attempts to reach him throughout the weekend via text, especially regarding spoiled breakfast items and a request to cancel breakfast, went completely unanswered. Room Assignment Failures: Room assignments were another major issue. Most concerning was the fact that a 9-year-old child was mistakenly placed in a room alone, which raised significant safety and liability concerns. It took over an hour working with staff member Leo to rectify the situation and properly reassign rooms. To make matters worse, we were told Leo does not work weekends, which left our group with no support for the remainder of our stay. Security & Administrative Oversights: An updated rooming list, which was supposed to be provided for our external security team, was never delivered. As a result, I had to manually compile the list myself -- an unnecessary and time-consuming task that could have easily been avoided with proper follow-through. Wake-Up Calls & Breakfast Service Failures: Our request for wake-up calls for multiple rooms was never fulfilled, which caused further disruption to our already tight schedule. On Saturday morning, I called at 6:30 AM to confirm breakfast and was told it had not been prepared due to a cook calling out -- something we were never informed of ahead of time. Our group had scheduled activities based on the promised 6:30-8:00 AM breakfast window, and this oversight threw everything off. On Sunday, breakfast was available, but the orange juice was spoiled, which was both disappointing and a potential health concern. Billing & Rewards Issues: At checkout, I received no itemized bill and was advised to follow up with the Sales Department -- which I've now attempted to contact multiple times with no response. Additionally, my Marriott Bonvoy number (#977743558) was not attached to the reservation, despite several prior requests. This not only affected my ability to earn points, but also impacted recognition of my loyalty status. Missing Group Benefits: After following up with Marriott Customer Service, I learned that group bookings typically include several benefits. Of the standard offerings, we only received the complimentary hospitality room. The following benefits were not provided: Complimentary room for the coach, organizer, or team lead (I was instead offered an upgraded room, not complimentary) 4x Bonvoy Planner Points based on total group spend 5,000 Bonvoy points upon agreement signing To say that this experience was disappointing would be an understatement. What should have been a smooth, well-organized group stay turned into a stressful and chaotic weekend. The lack of communication, disorganization, and failure to meet basic expectations left a very negative impression on myself and our group. I strongly urge hotel management to review this experience internally and follow up regarding compensation and the missing group benefits. I would appreciate being contacted directly to resolve these concerns. Final Verdict: (1 out of 5 stars) - This experience fell far short of Marriott's usual standards, especially for a group booking. I cannot recommend this property for group stays unless major improvements are made.

Library
Ashley D.

Literally the coolest hotel I've ever stayed in. The ambiance is so hip. They had it hooked up really nice! They had a library, bomb rooftop bar! The employees were all super cool, except a lady named Wendy behind the bar. The rooms were tight, but I loved the layout and decor. I will most definitely be back.

Exterior
Oksana R.

My last review I was being an uptight..**** But Alas, I must say this place is pretty great. Rudy is the kindest. What a fun ambience. Fantastic service. Perfect location. Definitely would come back.

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Review Highlights - Moxy Washington, DC Downtown

On the second floor they have a library area which people use to do work, and they have a conference room type room that people can use.

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InterContinental The Willard Washington D.C - Main tea area

InterContinental The Willard Washington D.C

(411 reviews)

$$$

I came here for an Afternoon Tea Etiquette Class and It was beautiful!…read more The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night.

My husband and I were chasing a Home Alone 2 fantasy. Lost in New York energy, but in DC. Christmas…read morerobes. Snacks packed. Jenny Lind Suite booked. That jetted tub was supposed to earn its keep. The room: genuinely beautiful. The technology: aggressively dated. The vibe: a 90s time capsule, complete with missing doorknobs. There was effort here, but it felt like the hotel was holding its breath, afraid any real investment might trigger the next recession. What they got right: The bellhops were fantastic. Warm, personable, fun. Truly the highlight. Most staff we interacted with were polite and willing to help, which made the gaps elsewhere even more confusing. What they got wrong (beyond the dated room and tech): For a hotel that loudly advertises luxury service, the customer experience fell flat. Outside of the arrival bowl of fruit, nothing felt elevated. Night two, we ordered pizza and planned a cozy Home Alone movie night. The technology made streaming impossible. Fine, cable it is. We called the concierge and asked for two plates. Just two. The answer was a flat no. We were told to walk down to the lobby restaurant and see if they might have plates "to spare." I'm sorry, what? The next morning, room service arrived... with someone else's order. It was corrected, but for a luxury hotel, that kind of miss is surprising. Housekeeping came through, but only halfway. The coffee and minibar were never restocked. In a suite. At a luxury hotel. This is table stakes. At 9:30 PM we stopped by the lobby circle bar. It was immediately clear the bartenders did not want to be there. I get it, service work is hard. Still, opening our interaction by warning us about last call at 11 set a strange tone. By 10:00, one bartender disappeared for 45 minutes. No refills. No check-in. No bill. Breaks are important. Coverage is also important, especially when you're selling a premium experience. Beyond the bellhops, much of the staff felt irritated to be present. Front desk to concierge, the energy was less "historic luxury hotel" and more "counting down the minutes." The hotel was also clearly prioritizing weekend tea and brunch revenue, to the point that the historic lobby was clogged with extra tables and largely unusable for actual hotel guests. Bottom line: this was not a luxury experience, and I would not recommend it. I'm only posting this publicly because I reached out directly to hotel management and never received a response. At that point, a review feels necessary.

JW Marriott Washington, DC

JW Marriott Washington, DC

(491 reviews)

$$$

From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

The location of this JW Marriott is stellar! We could walk to almost all the sites or pick up the…read moreOld Town Trolley that they provided credits to take and get a free shuttle to the monuments and Smithsonian Museums. Upon welcome we received free Trolley tickets for one day and some food credits, probably based on our Bonvoy Status (we travel all the time). The price for a room I guess because of the multiple conventions in the place was excessive. I think for a room, not a suite, it would have ben $750 per night during the week. I thought that was a lot so we used points, and the 1st night they had not held our King Room for us, and despite being our anniversary, we had to sleep in a double room and move the next day. Unfortunately, the double room was quiet, and the King Room had an adjoining door and we heard every little thing from the room next door. I would put this down one point, but the service, staffing and helpful Concierge made this place really nice for us.

Conrad Washington DC - Sakura Lounge

Conrad Washington DC

(182 reviews)

$$$

Downtown

Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

Me and my sisters did a Holiday Staycation at the Conrad and our experience was awesome! The hotel…read moreis modern, chic, clean and beautiful! The customer service was awesome! Everyone that we encountered was pleasant and went above and beyond to assist us. Dining at Estuary, Conrad's in house hotel restaurant and bar, was also awesome. They had have some great bites, cocktails and views of the CityCenterDC park! Highly recommend staying here during your next trip to DC

Residence Inn by Marriott Washington, DC Downtown - This corner is set up for "elite members" next to the front desk.  Pretty underwhelming.

Residence Inn by Marriott Washington, DC Downtown

(142 reviews)

$$

Downtown

I would agree with the other reviews that this property is located in an accessible part of…read moredowntown DC. Most tourist attractions are a short uber ride away. There is a CVS store that is located in the same building so that's convenient if you're traveling light and need to pick up some toiletries. Room was simple and had all the basics. Full kitchen with all the essentials -- full fridge, microwave, stove, plates, bowls, eating utensils, etc. so ideal for guests who have an extended stay. Had a corner suite (room 411) so it was a bit more spacious but the view was unusual -- my view was directly of a conference room for a company next door. Hilarious to open up the curtains to see 15 people convening in the conference room. Front desk staff were nice. Bought a couple of Voss waters from their mini mart next to the front desk @ $12 plus tax each.

From the moment of check in to check out the next day, I was treated with disrespect and a rude…read moreattitude. The lady who worked late night barely looked at me when I approached her. She was very short in her reply to my question about what the closest metro was. She was too busy looking at the computer (or whatever that was in front of her). No other customers were around. I then asked about a wake up call and she "huffed" in frustration. I asked for her name and she pointed to her tag. I am truly upset at how i was treated overall. I will not waste my time again with Marriott, especially with how much it costs at this location!

Moxy Washington, DC Downtown - hotels - Updated May 2026

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