I stayed here one night with my boyfriend to celebrate my birthday. I don't as intrigued by the idea that the Moxy hotels are catered to a younger crowd and they DID NOT disappoint. They let us check in early, upgraded my room for my birthday and comped me a beer or two before I went out that night. The bartenders are awesome, the interior is so cool and modern, the beds are big and so comfy, the rain shower was so nice to relax in and the HUGE tv to watch Netflix on after a long night out. I'll definitely be back. I had nothing but a great time. read more

Typical "hip" hotel in downtown Seattle- nice that they had two jars of goldfish and skittles. They also give you a free drink at their bar which was cool. The downside is size of rooms- I got a king suite with a city view but was slightly disappointed when I opened the room door and saw how much smaller it actually was than depicted. I just want others to not feel deceived when they book this room online and feel they are not getting what they thought they paid for. Service was standard expectation at the hotel and it had some cool design features. read more

Up until I got here I was very excited to check out this new Marriott property as I love boutique hotels. I was quickly disappointed by the horrible customer service and blatantly rude concierge at the front. I greeted her with a "hello, how are you" and a smile while she responded with a "hi, can I help you." I brushed it off and proceeded up to my room. When walking into my room I was a bit disappointed. A cool rustic aesthetic theme but no closet, just hooks on the main wall for your clothes? I suppose that is okay unless you are staying more than 2 nights. Also a bit crowded, could loose the large chair on the left of the bed to open up the space a bit and give more walking room. Our room was on a corner which I didn't mind not having a view, let alone a bad one but I could see right into the other persons room! Also in the morning; I assume because the small wall in between ours is paper thin she had woken up at 6 AM to take a business call and it was so loud it woke me up and it felt like she was in the room with me. That night I remember talking to an employee at the Marriott property I had just came from and he mentioned to me that at Moxy's when you check in you receive a free drink at the chic bar downstairs, while later looking at the other reviews is correct. (Another thing the concierge did not mention or offer). Also, another thing I noticed is that the shower door does not stay closed? It will close for about 15 seconds max and then slide open by itself, causing water to get all over the floor of the bathroom. Overall this hotel has a cool and hip concept and the plethora of games in the lobby are ideal and fun but clearly Moxy's needs to work on the execution better. Probably will not recommend which is disappointing as I only stay at Marriott properties. read more

Moxy Seattle Downtown - Hotels Near Me - Seattle, Washington

You get a free cocktail that's redeemable at anytime during your stay. No fridge in the room. No desk in the room but there are plenty of work areas in the lobby. Kind of loud due to the small layout of the hotel and having a bar in the lobby as well. No closet but has some hooks on the wall. They have a steamer in the room and an ironing board in the hallway. Walls are kinda thin. The room I had was a corner room and even then it was very small. However, the price for this hotel was under average for the area relative to other hotels by this chain. I would not return though. read more

Aside from the rude customer service, the inconsistent housekeeping service is the reason why they are getting two stars. I stayed here for 5 nights this past week and on two days I did not receive any housekeeping service or towel replacements (even though I had the sign on the door requesting service). The only reason they are getting two stars instead of one is because the prices are very reasonable for this area- although maybe that's why the customer service and housekeeping service is lacking. I guess you get what you pay for. read more

The first night was perfectly fine. The second night, there was a strong sewer smell. When we reported it, they offered to change rooms, but it was already quite late and our kids were already asleep so we didn't take them up on it. Turns out it is a problem they have been dealing with and haven't solved. It's not really acceptable to knowingly put people in an environment like that, since everyone presumes they are paying for a non-sewer-smelling room. It was otherwise a good hotel. read more

If you're looking for a fun querky boutique hotel you found it. The staff is excellent and very helpful, 2 complimentary drinks with your room and plenty of games in the lobby/bar area. The rooms are pretty small and the bed is huge. There is no closet but a uniquely engineered wall rack, so no closet wasn't a huge deal. There is no safe in the room but there are lockers available. Super fun and comfy decor and furnishings. Surrounded by lots of great food. read more

An industrial style hotel. When you check in at the bar (yes, you ask the bartender to check you in) don't forget to ask for your free drink! The lobby is amusing. We did a lot of office time Sunday afternoon. It's actually a pretty productive table area near the floor to ceiling window. All good. read more

A cool hotel, great hipster vibe. You check in at a bar and get a free drink! But, as they warn you when you check in, the rooms are SMALL. Think European hotel room small. Not a problem, the vibe makes up for it, but can be quite a shock if you are not expecting it. read more

If over the top hipster + startup commercialization makes you want to barf then definitely don't stay here. The decor is so ridiculous. The pillows actually say "I just want to drink coffee, create stuff, and sleep" like WTF?? Also: slow internet, when I was checking in the bartender interrupted so he could loudly complain about people not tipping him enough for complimentary drinks, small rooms, irritating modern keycards that are fiddly in the elevators. Basically this place is all obnoxious facade with no actual substance. If that is what moves you, great. If you want professional no-nonsense service and facilities, there are a million better options for less $$. read more

Stayed at the Moxy for the first time and loved it! the staff was great, the room was even better ... great bed and quiet. enjoyed my stay immensely. Thanks MOXY. read more

We stopped in for a nightcap and were highly impressed by the interior decor and expansive area to play games. Perfect for a couple or large crowd. Friendly, quick service and one of a kind atmosphere. read more

We arrived to the Moxy hotel late (1am) but I had given them a heads up both via email several days early and by calling and speaking with the bartender (front desk) to give them a heads up. Despite pre-booking and prepaying, upon arrival we where told that they had to "walk" us to a different hotel because they overbooked the hotel. I have never heard of this before. It would have been nice to have either been told that they did not have availability before taking my money, or maybe they could have given me a heads up when I emailed or called earlier that week/day. The bartender (front desk associate) was not too happy or apologetic that she had to search for a hotel to take us instead of making tips from bartending, so it was a miserable experience all around. She gave me the name and email address of the manager, but that information is not valid. I strongly suggest rethinking your stay at the Moxy despite the nice lobby...This could happen to you! read more

If Ikea ran a hotel I'd expect it to be like this one. Plenty of style but zero substance. Even worse, housekeeping doesn't seem to be a thing here. You'll get new towels but trash, last night's dishes etc. stay with you unless you call and complain. During my most recent stay, when I called to complain that my room hand been cleaned I was told the manager doesn't care and that housekeeping is outsourced. Despite it being close to where I need to be I don't plan to stay here again. It's nasty. The only reason I'm giving two stars is they do have a bartender that's super cool so one started for her :) read more

I travel a lot of work and am seeing more and more hotels go minimalist in style, however, they are still practical even in their paring down of rooms and amenities. Not so here...no shelf in shower, super tiny workspace with a chair with no back, and no clock in my room? Aside from those shortcomings, the shower door wouldn't stay closed either. That being said you would think that service would make up for it nope had to request bath soap and extra bath towel three times will not stay here again read more

HORRIBLE!!!! I just returned from my Seattle trip while staying at the Moxy from 5/10-5/13. As exciting as it was to stay in a new trendy hotel, I was very disappointed by a staff member that was very rude when attending to the hotel's soft opening on 5/10. He initially told me he'd take my trash (my paper plate) for me, but to be aware to pick up my trash in the future, while pointing to the trash bin area. Without reacting, we left and upon our return he was at the front desk/bar. I asked for the sleeping bag that we requested when we originally booked the room, a month, or so in advance. He immediately said no we don't have any, sorry. As if that was that. A female employee over heard and had a discussion with him and turned to us apologizing and said she'd see how she'd accommodate and meet us to our room. When she arrived in our room # 508 she brought extra blankets, sheets, pillows, etc. Apologizing even though we had confirmed they would be accessible upon our arrival. We thanked her for her help and for at least trying while also letting her know that he was rude, not only with this situation but also with the situation earlier that day. Also, our AC didn't work until the last day. This was not worth complaining about but coming from the hospitality industry, I really hope there isn't any future guest treated in this manner. Not only is this a new hotel but for this type of industry I would have never expected this type of treatment or experience in any kind of hotel that I am paying to stay in. Even though I have not posted a review, I have completely disagreed with previous reviews and will definitely be suggesting other hotels within the area that are much more accommodating and comfortable to stay in for my and their future travels. During our stay, the AC was not working until the last day of our 3 night/4 day stay at this hotel. I can't believe the poor experience we had, this is beyond unacceptable for any aging hotel, and given the fact that this is a brand new hotel I am very disappointed. DO THEY EVEN REPLY TO THE LOW STAR REVIEWS POSTED ON HERE TO SHOW THEY STILL VALUE THEIR CUSTOMERS?!? DOESN'T REPRESENT WHAT MARRIOTT IS KNOWN FOR! read more

Rooms are cute but minimally furnished. No fridge, fold away, wall-mounted desk, no cups in the bathroom even. Otherwise comfortable. Very thin walls...could hear squeaky cart wheels in hall. Shower ceiling paint peeling badly above shower head, exposing drywall....big eyesore. Free drink chip offered at check-in, but only ONE $10 food credit offered for entire 4-night stay, despite Platinum Elite status & contradicting info on website (should have gotten $10 credit Each Day). Worst of all, room NEVER cleaned (10am-10 pm) on Day 1 despite leaving for the day in full view of 3 housekeepers just outside our room. Even put proper Please Service Room door hanger out. After 2 phone calls to front desk, new towels were finally delivered at 10:30 pm. but room never cleaned. Not happy!! We'll see if housekeeping gets its act together for Day 2. read more

Dalin definitely made me feel welcomed. Very attentive felt like they provided a curated experience while interacting with a lot of customers daily. Best service ever!!! read more

Awesome location, came up to the area for work and stayed the weekend on my points. Check-in at the bar was awesome, loved the lobby and fireplace was great on a cold night read more

Clean, seemingly new hotel which is located really well if you are ok walking a mile or so to get places. But in a spot that you can see a lot of different parts of Seattle. Nothing bad with the stay but just a few things that were inconvenient and made it less than ideal. Our room was very small, just enough room for a bed and a small Little table but no room to freely move if more than one person staying. There closets anywhere so we were always having to walk around our stuff which was on the ground. They have hooks on the wall meant for clothes but only a hanger or two, not nearly enough if they expect you to hang all your stuff. Bathroom door is one that slides and is not very soundproof so you can hear everything from outside. Staff was very nice, desk always seemed a bit understaffed. The gym is in the basement and has some machines in there, no bike which is my favorite and not a lot of free space to do body weight exercises or yoga if that's your thing. Overall, nice place and nothing wrong, but we probably won't stay here again. read more

Okay... I'll start out with saying that the staff was super nice, the decor in the lobby was done well, and the shower was dope. That's where I'll stop. We felt a bit misinformed because when we looked at this hotel it read that they were unfussy rooms... didn't realize that met no fridge, microwave, coffee machine, or closet... we had to ask for a mini fridge to be brought up, but that wasn't offered as just provided info.. nah I was reading a blog post that said it. They provide free coffee in the lobby, but stop serving at 11. They gave us an upgrade but I'm not sure what we got because it looked like online that all the rooms were the same but the upgrade was the view.. our upgraded view was an office building across the street. They gave us "2 free drinks" because their storage locker jammed with all my stuff and I had to wait an hour for them to open it (no big deal) but it was nice they offered us drinks just to come to find out they already give out free drinks pre COVID. The shower was amazing, but the floors are slick and I almost fell twice. I really hated most of all that there was no closest. We had to open our suitcases and then slide them under the bed to give our selves some walking space. They give you hooks on the wall thinking that everything you own can be hung by these hooks.. but they only gave us 5 hangers... ‍ read more

Bartender was newer and over charged all four of my friends and I for seven drinks. Then threw away the receipts he needed to void the transaction.... then we waited fifteen mins for the manager to go void the receipts. For the house wine which was 8$ he poured a third of a mini glass( which he overcharged for) And on top of that the one order he didn't overcharge for which was a vodka drink he went and made a margarita with tequila .... which was wrong. Overall a miserable experience won't be going back. read more

fell in love with marriott's moxy concept when i first stayed in one by chance in phoenix arizona. my room in seattle's moxy was substantially smaller than but was very swanky in its design like i expected. great location and affordable prices all things considered. read more

Vanessa was an amazing representative of Moxy hotels. She was very accommodating throughout our entire stay. She had great suggestions and a superb personality. I visited Seattle for the first time, and she made me feel so welcomed. The hotel is a nice gem. Very modern finishes, clean, and a great area in South Lake! The drinks are awesome, and their signature cocktail was amazing. Definitely going back! read more

If I could give this hotel a negative rating, I would. My partner and I (who are people of color) were treated with the upmost disrespect. We were essentially watched every time we walked in and out of our hotel room by a white younger male employee and he was the one who continued to watch us for the duration of our stay. I experienced first hand the difference in tone, demeanor, and service with the family behind us. I was charged ridiculous fees that I ended up talking to corporate about. The young man was creepy and made me feel uncomfortable asking for anything at the front desk. My partner felt uncomfortable as well and we ended up going somewhere else. We've stayed at Marriott before as we travel for work implementing equitable programs nationally, but this was by far my worst experience as a woman and woman of color. My partner doesn't believe in writing reviews and to be honest, neither do I. We don't want to go into details about our personal experiences, but we felt it every day and I don't want anyone else to feel this way. I will NEVER go back. Not to mention, the hotel was dirty when we came in and we had to be moved to another room. DISGUSTING in cleanliness and customer service. DON'T GO HERE!! read more

This is the worse hotel I have stayed in years. Tiny room for crazy $425 a night. The room doesn't even have a closet or a place to put your luggage . It's not well run. The first room I got the shower door would not stay shut. The move me to a second room but it doesn't have cloth hangers. I called them 3 times over the span of 6 hours, they finally told me they ran out of hangers, and said "it's what it's"..are you kidding me!!! read more

A guy is checking into your hotel with an explore rate. He is not an employee of Marriott. He checks into that hotel a lot. You might want to start checking ids and employment. He's using someone else name to check in to get lower rates to stay at the Moxy. read more

The Moxy is a cute hotel. The rooms are smaller than hotel rooms usually are, but the space is used well. We arrived 3.5 hours before check in, and the guy at the front let us check in early. When we walked in we were looking for a lobby and desk to check in, there isn't one. Check in with the bartender, they'll give you a free drink token and send you on your way. Only complaint is no fridge or coffee. Everything else including the staff was great! read more

I really have nothing positive to say about this place. I paid for this room a while back, and assumed check in would be smooth. Not. We were in town to celebrate my friends' birthday and to attend a concert at Key Arena. This was last Saturday, August 11. Trying to get into Seattle was traffic hell. We finally arrived at the hotel about 4:30-past the check-in time. The person at the front desk was frazzled, and not having the best day. She told us our room was not ready, the were short staffed on the cleaning end. We had our free drink at the bar. While sitting waiting to be called, another customer came in and received a room-I watched her pay for it. When I questioned the desk clerk, she informed me that the customer used the App to "pre-register". Never heard of such a thing. Didn't matter that I had paid in advance. This desk clerk had quite the attitude. So, sat back at the bar until nearly 6pm. The concert was due to begin at 7! Back up to the desk-she offered to refund our $, at no charge! I would have but I had no time! I asked to speak to the manager-not on site. I would think if they were still cleaning rooms at this time of day, it would be all hands on deck to get things done! Finally got to the room, in time to set stuff down, pee and head out to meet our Uber driver. After the concert when we got back, had a chance to look around the room. Someone's food on the floor. No closet. An Ikea pole on the wall and meat hooks provided to hang your clothes on. Communal iron on the other end of the floor. No ice machine to be found. No coffee pot. No fridge. No Microwave. So disappointing, especially as this was part of the birthday surprise for my friend. Will not only not be back, will not recommend either. And, will tell people about the horrible lack of customer service. So not impressed. read more

I stayed at this property 3 weeks ago for a work trip for two nights. The day I left, I realized that I left my straightener (valued at $100) in the hotel room (I live a 4 hour flight away). I called and spoke to the agent at the front desk that day and she took my information and told me they would ship it to me and it was no problem. I asked for them to call me with tracking information. I have called the hotel 6+ times over the last THREE weeks since I checked out trying to reach someone and find out if they even actually mailed my item since I never received it. I have spoken with multiple people at the front desk as well as the manager himself. I am very patient with hotels as I have worked in hospitality for much larger properties than this one. I am EXTREMELY disappointed with the terrible customer service and that no one had the decency to even call me back. I even asked on the final phone call that if nothing else they PLEASE just call me back or have the manager call me, and here we are 3 days later with no phone call. I would NOT recommend this property to anyone because nothing is worse than awful customer service when you are traveling. read more

I had the worse experience I had ever had in a hotel. The last night of my stay I arrive at 9:45 pm after a long day and to my surprise the room was not made, and so I had no towels (as I left my towels in the floor in thr morning to have them changed).. So I called the front desk and they were 1._ not helpful, and 2._ didnt not care, I asked for a full towel service as I had at 7:30 am flight the next morning.. 45 min they hadnt yet deliver the towels.. I decided to call the marriott 1800 number instead.. Didnt feel like talking to the unhelpful front desk person.. I was explaining the situation to the Marriott customer service person very respectfully and profesionally, and then she said this to me: "Do you make your bed everday at home?" And hang up the call.. Okay at that point I really got mad.. Is now around 11 pm I am in a hotel where you are suppose to relax and find myself riled up, pissed, and livid with what just happened... Of course I call again, this time I get the full name of the rep before explaining the situation.. I finally got my towels and also found out that the front desk never told the house keeping on duty to deliver the towels.. Anyways, they promise to investigate the situation and call me back the next day.. 1 week plus after Im still waiting for the call.. So much for Moxy and Marriott. read more