Corey is the man!! I came for their Labor Day sale and he was super helpful and just a nice guy in…read moregeneral. I found some great stuff, a jacket and pants. Thanks Corey

I went in morning of Saturday, Feb 22 and an older man greeted me in a very condescending way. I…read morewas wearing a face mask and asked me why I was all covered up for? Then gave me a pair of boots didn't even explain to me how to unlock them or lace them up. When it was time to pick up my helmet, he was like "you just been standing there not trying it on." It was my first time snowboarding so I had no Idea what to even look for. I expect this kind of immature attitude from a teenager, very pathetic coming from an older guy.

My California friend had said they don't go anywhere for skis but Potters. I was late getting into…read moretown and wanted to hire skis for the next morning so I stopped by. Firstly I was happy that they were open late enough for me to do so, second the process was easy and fast. Trevor and his staff are extremely kind and helpful, and the positive experience led me to go back on a second trip. On that second trip, during the blizzard, I was able to call on Trever for help with transportation and pick up and drop off of the skis. I was without a car and there was too much snow to walk, so he even went above and beyond to help me get food. Everyone at Potters is friendly and makes the process so easy and affordable that you can focus on the reason you're there... to have fun!! I wholeheartedly recommend going to Potter's anytime you are in big bear. Either to say hi to your new friend Trevor, or to rent equipment.

We recently rented for a day of skiing after some recent snowfall. Trevor, the owner wasn't able…read moreto make it in, so Greg showed up to help. It was around noon and most places won't let you pickup that early, but the shop was real accommodating with renting a day early. Greg even offered us a free helmet (which we didn't need, but real nice). We were also able to return way after hours. In addition to such great service, the mid week value was incredible. Best place to rent on the mountain by far, going back here when we come back. FYI, currently only the Big Bear Blvd. location is currently open.

My wife and I rented a few e-bikes from here and had the best time. The bikes were great! Great…read moreprice as well! We road them around town, on a few paved trails and even off-road. What I really want to tell you though is about the service we received from Melanie and Donny. They were so nice and full of knowledge about everything. They really took the time to give us pointers not only on the e-bikes and the trails but info about the town as well. We will be renting from Mile High for all our winter and summer rentals in that area

Friendly staff! Pricing is affordable! Location is right next to the lake! They are my go to bike…read morerental place!

Fun family activity. They have the best prices in the city for renting out bikes/ebikes. Came with…read moremy 4yr old & bf & received 10/10 customer service, 10/10 worth the money. Had a issues with an e-bike shutting off & they switched it out with no issues & gave us an extra hour Definitely will be coming back a third time !!! They have E bikes with toddler seating so definitely come check it out!

First of all, e bikes were a game changer for us during our week in Big Bear. It was SO fun to…read morepedal or just zip around, and the bikes from getboards are really easy to use! The town is bike friendly and we avoided so much traffic and hassle getting around town for shopping, meals, and exploring. We had a basket on one bike, bungee chord on one, and my backpack made it easy for us to do most shopping we needed for the week without using the car. We reserved our bikes well ahead of our visit to ensure we'd have what we needed. We selected GetBoards because they offered overnight pricing and a range of bikes to meet our needs. We reserved two cruiser style bikes for around-town use but I upgraded to an adventure style bike since it was more comfortable for me to ride. I'm 6', my wife is 5'3", and we were both very comfortable on our bikes. The prices were fair and competitive. We know this because we shopped around before reserving. There was a modest, discounted overnight fee, but with our multi-day rental discount e bikes were an affordable addition to our stay. Matthew helped me when I picked up the bikes and he was friendly, informative, and super patient given it was our first time using e bikes. He ensured I knew how to use the bikes, checked that the headlights were working on both bikes, and set us up with helmets, locks, and chargers before sending us off. We will most definitely rent e bikes from GetBoards the next time we're here. I highly recommend GetBoards for top notch customer service, excellent and well maintained bikes, and a range of rental options to meet any needs (including bikes with kid seats, trailers for children or pets, baskets, and more).

Great little shop and well-stocked for climbing gear, guidebooks, and local knowledge. Adam worked…read morewith my son to find a pair of climbing shoes that fit, and helped point out some good climbing options. It's great to have a resource on the mountain for climbing and other outdoor gear, along with people that know what they're talking about.

I'm amazed at the selection of climbing gear available right here on the mountain. The owners are…read moreincredibly knowledgeable and friendly. I love picking up whatever I need before heading to the crag.

My family and I came in as a group of 11 and Koko helped us out and did an amazing job setting all…read moreof us up! I believe with what we researched this was the place that was most competitively priced ! She was very patient and knowledgeable as this was some of my family's first time snowboarding! This is now our go to place each time we will visit! Thank you Koko.

Highly recommended this business to come rent your snowboard gear. Lindsey and koko was really…read morehelpful and we will be coming back!

Showed up at 430 on Friday with a broken bike and no appointment - I really needed new handlebars…read moreand a brake, but I wanted to ride the weekend, so Derek stayed late and fixed my bike - Except for the different grip on one side that he had to replace, you couldn't tell anything ever happened. Then he charged me almost nothing, I couldn't believe how well he treated me. Thx Bear Valley Bikes!! Long live the Hermonator!!!

Derek was amazing. I arrived just after they closed yet he still looked at my Specialized bike and…read morediscussed options. When I brought the bike in for work, he turned it around same day and gave it a mini tune up, ran like a charm. Made my day being back on the road for a reasonable fee. You won't be disappointed !

Abbey Rose Ski clothing store in Big Bear is open! Great…read moreselection of infant, children's, and adult ski wear. I was there today. Lots of mittens, gloves, and boots. I bought some wool blend socks for $9.99. So many cute designs to chose from. They even have boots for adults to size 17! Who has big feet? And where is Big Foot? I'd say he is getting boots at Abbey Rose.

Owners extremely rude! They don't wear masks. Don't shop here!…read moreImmediately after walking in owner and wife yelled 3 times in such a horrible rude manner "Can I help you?!" Proceeding to check out, my cousin nicely asked to change black gloves, for some pink ones (same price) and got yelled at again telling her "No you'll mess up my inventory, can't you read the sign? No returns no exchanges." We all couldn't believe it, we thought he was joking. But nope he was serious. Save yourself from a bad experience and go to another shop.