My family and I came in as a group of 11 and Koko helped us out and did an amazing job setting all of us up! I believe with what we researched this was the place that was most competitively priced ! She was very patient and knowledgeable as this was some of my family's first time snowboarding! This is now our go to place each time we will visit! Thank you Koko. read more

Highly recommended this business to come rent your snowboard gear. Lindsey and koko was really helpful and we will be coming back!

Went to return my items at the time my friends and I were told to by the previous employee, and another employee was there who told us we were late, and charged us for items we don't receive when we rented. Deeply unsatisfied and will not return, scammers! read more

DO NOT RENT FROM HERE!!! My 16 year old went snow boarding for the 1st time. Only went on bunny slopes... he went with other minors and one 19 year old. They returned the equipment and the rental place TC RIDE SHOP said the 16 year old damaged the board. I asked to speak to the manager or the owner the lady refused to give me their name or information. The lady refused to speak to me as well... and also refused to give anyone her name. The 16 year old was told by employee Lindsey to take photos of the board cause they will charge you and say you damaged it if you don't. Photos were taken of the board thank goodness. They tried to get the 19 year old to pay $269 for the board... then offered to go lower on the price if they paid cash. Later there was a charge attempted for $318.94 to the bank card. The lady working there barley spoke English all of their boards are very old... not well maintained and kids would not know or understandthis. This is a hustle they are doing to take people's money at TC RIDE SHOP... there are several people they have done this to that left a Yelp Review!!!! This place is horrible!!!! This is the lady below!!! If I could put no stars I WOULD!!! read more

TC Ride Shop - Employee refused to give her name tried to get kids to pay cash for a board they did not damage. Tried to charge $318.94 on the bank card! - Ski & Snowboard Shops Near Me - Big Bear Lake, California

Give you bad and used up equipment and then claiming you broke it. I cannot recommend them at all Save your time and energy don't go there. I never experienced something like that renting from any other stores. read more

Rip off so called business!!! Do not rent from them. Give you crappy equipment and then claiming you broke it. Made us pay $300 for a used snowboard. Stay away! read more

I mean where can I start!!!! do yourself a favor and don't go there!!!! they treated my cousins in a very disrespectful way and forced them to pay for a pants that was already in terrible condition. The lady name is koko unfairly accused them of causing damage, even though she was there when they were renting the pants and she knew that the pants was in a very bad condition but my cousins were is hurry and just wanted to take the pants and leave for the day. they trusted the shop and didn't really question things because they didn't know that this shop have new owners and they have been renting from old owners for years and never had any problems. do yourself a favor and don't deal with this shop. read more

Definitely recommend if you are needing rentals last minute! I usually pre-rent online from another place, but decided last minute and they were all sold out. I called TC's Ride Shop, they confirmed they still had boots and a board my size available and I was on the mountain an hour later! Great prices and nice staff :) read more

Walked right in and got three hot waxes on a holiday. Wasn't busy. They were helpful and super fast. Go here!

Last year I came to Big Bear and had a hard time finding what I needed. Other shops were slow and didn't have gear that fit. This year I was in for a pleasant surprise. The TC Ride shop had just what I needed for a day on the slopes. They rented skis, boots, poles, helmets, and even snow pants taking care of the whole family. The service was excellent and Jordan took great care of us. Drop off was easy. read more

Price is ok and you could find the same gear other place in LA local. Snow gear design selection is pretty wide. You could find anything you need for boarding or skiing. ^_^ read more

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This place is awesome. Fernando was very helpful on the phone. I have a really hard tire size to get chains for, and he had them. He put them on for me to make sure they were perfect before even charging me a cent. They also put chains on my son's car for us and we didn't even buy them there. Then we had a chain problem the next day and they came and helped us with that too. Napa auto parts wanted to charge us double with no guarantee that their chains would fit. This place is the only place I will ever go in Big Bear for ski stuff and chains. Thank you Fernando and Antonio. read more

i was in dire need of snow chains after calling multiple shops which didn't have my size TC ride shop was definitely the light and the end of the tunnel even went out of their way to install them after hours want to give them big thanks for helping a flat lander out and giving me a few tips and tricks unfortunately i didn't get the name of the person who helped me but i very much appreciate it whatever needs you have rentals or snow chains TC ride shop is the place to go!! read more

This is a great snowboarding shop and nice, helpful employees. A large group of us were looking to rent snowboards for a night boarding session on a peak weekday. We called around to various snowboard shops but they were all out. TC Ride Shop had a good number available to rent. The snowboard package was around $21-23 to rent, not including a $2 insurance fee. The insurance fee was worth it for one of the people in our group who broke his binding on the slopes. Although they have a late fee of $20, if you call in advance letting them know you're running late, they allow you to return it the following day without a fee. Although the shop is small, it is very clean. Snowboard boots and boards are in good condition. It's the cheapest one I've seen in the area! Don't get fooled by the $25 rental fee at the bottom of the mountain. Prices get cheaper as you get closer to the main slopes! read more

Owner was super nice and helpful. Took the time to get me the right screws for my board going multiple times to the back of the store making sure they fit perfectly. All of the equipment worked well, definitely recommend. read more

The customer service at this shop is horrible. We came in looking to rent two boards for our kids and we're never greeted or told where to start the paperwork. There was an angry lady standing in the boot area that has no business in customer service. She was rude and did not seem to want to help anyone. She short with the people who were filling out paperwork and she was even shorter with us. We will never come back again. read more

So happy we found this place. Walked in the night before we hit the slopes. No wait, helpful staff, great prices. $15 each for kids ski package. $23 for adult snow board packages. In and out in 40 min for 4 people to rent and get fitted, including two kids that have never skied before. We lucked out and walked in at the right moment cause the store was empty. And I should mention that we walked out of three other places cause the lines were insane. Will definitely return here on our next ski visit! read more

Rented 2 ski packages and a snow board package. the price was very good and the equipment was in very good condition. The service was top notch. They deserve 4-5 stars easy, but they don't ask for reviews. My friends went to another rental shop and they asked my friends for reviews a few time while there. read more

Great service and great pricing for rentals. Walked in and needed to get our boards waxed and they were taken care of instantly. Boards came back in almost brand new shape. Highly recommend this place for rentals and any needs you have before hitting the mountain. read more

This place has unbelievable customer service. They were the absolute best. I will be visiting them again on my next ski trip. Prices were very reasonable. 5+ read more

I've gone multiple times to TC ride shop and love it. It's cheap, customer service is great and it's close to the mountain. I would for sure recommend this place. read more

Excellent customer service, everything from boots in the right size to making sure the skis were teched correctly was done efficiently and thoroughly. 0 issues on the return. The basic rental skis were a little floppy, but I'm fat so that was probably on me. read more

Where do I begin... My friends and I walk in to this shop and the girl behind the counter IMMEDIATELY started hating... I mean her attitude was ridiculous and unnecessary!! I don't care if Aunt Flo was arriving to town that day, that attitude was uncalled for! She seemed so perturbed that she had to help me with a ski rental..... Well, then I was asked to fill out paperwork for my rental. I asked if I could make sure they had skis that would fit my boots before I filled out the paperwork and charged my credit card. The guy behind the counter said , "oh, we have skis that will fit" um yea, I get that, but how crappy r they gonna be? What size are they gonna be? Rude, again. THEN, I asked for them to set my skis to type 1, which they said they did... Well at the end of the day, a snowboarder ran into me at 15 mph and my skis DID NOT EJECT. If I wasn't flexible from yoga, I would've busted both my knees. When I brought my rental back and told the guy what happened, he looked at the skis nonchalantly, said, "they are set at 4, they should've ejected" and then handed me my deposit slip. No apology, no nothing. RUDE. These people must have Bachelor's Degrees in inconsideration because they wouldn't know what Nice was if she was a Proper Noun that sat on their face read more