Had the best experience renting a paddleboard here! So easy to book and get situated…read more I wanted to especially shoutout Mike. Mike was incredibly friendly and helped us out. We got stuck coming back, and although we came back almost 30 minutes late, he stayed past closing just to help us re-dock and was incredibly kind about it. It was totally our fault, but his kindness and understanding was so appreciated. Thank you so much for having us, will be telling others to rent from this business!!

Came up to Big Bear for the weekend with the family and kids, and decided to go kayaking, first…read moretime for all and we had a blast (dog included)! The staff (Matthew and Zen) were so sweet and helpful, gave us the best service! Highly recommend renting your gear here. Next time we're going to try paddle boarding!

The owner was very nice and knowledgeable and went out of his way to recommend and demo various…read moreboards for me.

This is THE spot. Scotty's been taking care of me and my friends for the last 5 years. He just…read moremoved into this bigger shop and it's even closer to Summit and Bear. He has different levels of boards and skis so you can upgrade to some cool stuff. They have a bunch of gear to buy as well. I bought my first snowboard from here and he hooked it up with a great deal. Got to know some of the other employees over time and always a warm welcome at this place. The prices are great, cheaper than some of the other spots I've seen. This new location is way more convenient, it's next door to a 7-Eleven and a Mc Donald's.

Since I have my own equipment, I didn't need to rent anything this weekend but I suggested this…read moreplace for my friends to rent skis & snowboard It has a great price & the staff are always kind every year when I come! Snowboard, boot & binding was $35. 2 sets of Ski, boots, & sticks were $70 Return is very convenient! We also rented the equipment the night before & it's only considered a one day rental

The only positive about this shop are the dog that roams around, and the reasonable pricing. I…read morestumbled upon this shop through a few Reddit recommendations. of this place. Now let's begin, Check-in was fine, but things quickly went downhill. We were initially 3rd in line for the ski demo 'expert'. He seemed to be quite knowledgable to his credit and took his time with each customer. However, despite us waiting patiently, he started having people who arrived much later, cut in front of us. We somehow go from 3rd in line to being 16th. We stayed patient up until this point, until he got a little too excited with this younger girl behind us. This was the final straw. This is when I finally spoke up that we've been waiting a long time and needed to be taken care of first, when he got extremely salty. At this point his mood had shifted quite drastically. He starts by saying I notice you put 'Intermediate' as your ski level. For context, I was on the Mammoth Ski Team for 2 years when I was much younger. That being said, I hadn't skied in a few years by then and grew a few inches so I didn't remember my exact ski height. Continuing throughout our conversation, he says "Oh if you were an intermediate skier, you'd be able to know what your ski height is." Then proceeds to say this 3 more times throughout our interaction. The ski boot fitting station wasn't that helpful either as he had given me an ill-fitting boot that had a massive divot by the toe section. I proceed to hand it back and ask for him to get me a new pair after explaining the situation. And he blankly looks at me and asks if I need a new pair. This store was very disorderly and condescending. As an Asian customer, I feel like preferential treatment was given to others. This was not my interaction with Dustin (the owner that responds to these Yelp comments), but one of his employees.

What incredible service!…read more So late afternoon, kids just want to veg on iPads... nope. Not today! We pull in and they are so helpful. Bikes, locations for rides, selection, and all with no pressure. We rented four bikes for an hour, and they treated us like we rented them for the whole day. They took the time to explain everything to my littlest. Even though she's 10, he talked to her professionally and like she was an adult. The ride they recommended was the highlight of our Big Bear trip. Great people, great shop and a great time.

We had an amazing time! The whole staff was so nice and helpful especially never being on a emtb…read morebefore. They were so patient and informative. It's my 40TH birthday and we celebrated by doing the skyline trail I had an aventon and my hubby had the Santa Cruz. We went up to grand view point from their shop. I have never rode a bike like this and I lasted 3 hours. I used auto, trail, turbo and boost mode. It was so easy. Tysm to the staff u made my birthday a day to remember!

We recently rented for a day of skiing after some recent snowfall. Trevor, the owner wasn't able…read moreto make it in, so Greg showed up to help. It was around noon and most places won't let you pickup that early, but the shop was real accommodating with renting a day early. Greg even offered us a free helmet (which we didn't need, but real nice). We were also able to return way after hours. In addition to such great service, the mid week value was incredible. Best place to rent on the mountain by far, going back here when we come back. FYI, currently only the Big Bear Blvd. location is currently open.

The owner is a world class skier very knowledgeable…read more The location is perfect!!! They have have the best prices in town

First of all, e bikes were a game changer for us during our week in Big Bear. It was SO fun to…read morepedal or just zip around, and the bikes from getboards are really easy to use! The town is bike friendly and we avoided so much traffic and hassle getting around town for shopping, meals, and exploring. We had a basket on one bike, bungee chord on one, and my backpack made it easy for us to do most shopping we needed for the week without using the car. We reserved our bikes well ahead of our visit to ensure we'd have what we needed. We selected GetBoards because they offered overnight pricing and a range of bikes to meet our needs. We reserved two cruiser style bikes for around-town use but I upgraded to an adventure style bike since it was more comfortable for me to ride. I'm 6', my wife is 5'3", and we were both very comfortable on our bikes. The prices were fair and competitive. We know this because we shopped around before reserving. There was a modest, discounted overnight fee, but with our multi-day rental discount e bikes were an affordable addition to our stay. Matthew helped me when I picked up the bikes and he was friendly, informative, and super patient given it was our first time using e bikes. He ensured I knew how to use the bikes, checked that the headlights were working on both bikes, and set us up with helmets, locks, and chargers before sending us off. We will most definitely rent e bikes from GetBoards the next time we're here. I highly recommend GetBoards for top notch customer service, excellent and well maintained bikes, and a range of rental options to meet any needs (including bikes with kid seats, trailers for children or pets, baskets, and more).

Fun family activity. They have the best prices in the city for renting out bikes/ebikes. Came with…read moremy 4yr old & bf & received 10/10 customer service, 10/10 worth the money. Had a issues with an e-bike shutting off & they switched it out with no issues & gave us an extra hour Definitely will be coming back a third time !!! They have E bikes with toddler seating so definitely come check it out!

Went there after 8 a.m. on a Sunday and both shops were still…read moreclosed...............................................

Simply the best! I've tried all sorts of rental places in big bear and most of them give you old…read morebeat up trashed boards, but Leroy's delivers! They have the top of the line Burton boots and boards for rent and I don't want my kids riding the other garbage out there. You can only properly learn to ride with the best gear. Why would you try to go cheap on your gear? Prices are just as reasonable as everywhere else, but you get quality equipment. Thank you Leroy's. They also made sure my daughter's bindings were the perfect set up. Great service. It's our go to place for boards now. I didn't take a pic but believe me they are the best.

Walked in right as they opened and had a super smooth and quick pick up! Filled out one form Justin…read morewas very knowledgeable about the boards he had on hand and recommended a perfect one! I had so much fun on the mountain with this board! Literally just such a smooth transaction picking up and dropping off ! @neeks93 on insta!

As a newbie to big bear, I fought for a return I had no right pushing, 1 minute later i walked home…read morewith a free 100$ helmet the owner of the store gifted me from the kindness of his heart. Very hospitable and friendly in the store. THANKS FOR THE free helmet!

Best experience ever! Cody convinced me to get skis, it was my first time. I fell on my ass a…read morecouple times but I picked it up very quickly after that. Fucking epic! Thank you Cody for helping me find my new favorite sport.

Best and fastest service ever by Cody. 10/10 recommend for any rental or purchase if you're in the…read morearea

Corey is the man!! I came for their Labor Day sale and he was super helpful and just a nice guy in…read moregeneral. I found some great stuff, a jacket and pants. Thanks Corey

I went in morning of Saturday, Feb 22 and an older man greeted me in a very condescending way. I…read morewas wearing a face mask and asked me why I was all covered up for? Then gave me a pair of boots didn't even explain to me how to unlock them or lace them up. When it was time to pick up my helmet, he was like "you just been standing there not trying it on." It was my first time snowboarding so I had no Idea what to even look for. I expect this kind of immature attitude from a teenager, very pathetic coming from an older guy.