So, we had a bad hail storm in July and our insurance agreed to pay for a bunch of repairs to our house including a new roof. We found this roofing company that seemed to have good reviews and so we hired them to do all the work.
First of all, they have been unreliable and have changed the date of all scheduled repairs. Frustrating but whatever.
Then when they were at our house, they were in and out of our back yard with no communication as to what was going on in regards to staining our deck. I watched these guys on our security cameras and they didn't seem to have any idea what they were doing. Today I started noticing that our windows on the back of the house all have little specs of paint on them as well as our siding. Not to mention they left our deck furniture downstairs in our yard rather than putting it back.
Very frustrating but fixable.
Then I informed the owner and another point of contact about this via text but never heard back. My husband tried to call but didn't hear back either. So, as I'm sitting in our living room breastfeeding my daughter, I look up and a strange man is looking in our window at me.
Beyond frustrating and now I'm in tears because I feel violated.
Do not use Mountain Range Roofing unless you want unprofessional and unreliable people with zero communication skills doing crappy work.
Update: Then they texted me in the middle of the day out of the blue yesterday (before all the work was complete and made right) and threatened to put a lien on our house if they didn't get payment in 24 hours. I am completely dumbfounded at the way these people are attempting to run a business. What a joke. read more