Murphy's law breakdown Memorial Day weekend. Whirlpool frostless refrigerator /bottom freezer. Refrigerator not keeping food cold. Freezer working fine. Joe checked compressor, two fans, all working. Took photos to Mountain Maytag on Sunday for parts. Tony was in, said it was probably a Whirlpool motherboard. Fortunately not LG or Samsung parts are back ordered. Scheduled Tuesday afternoon service call!!! Ken had motherboard and was able to install. Opportunity to clean behind the refrigerator, the floor and the inside. Did lose a few vegetables, and milk but most refrigerator contents went into our garage freezer. $400 repair sure beat having to buy a new refrigerator!!!! Question: What happens when subscription appliance repair services can't get parts? Do they provide loaner refrigerators? read more

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Mountain Maytag was actually a recommendation from another appliance repairman. My four year-old Whirlpool washer was having an issue with a fault code. While my own troubleshooting was correct, there was a second wire that was shorting. I had an appointment on a Monday, asked them to move it up if possible, and they came out Friday to take a look. Ken did a great job diagnosing and fixing it before my birthday dinner. Great work. I will definitely use these folks for appliance repair going forward. read more

They were the only business to reply to my online questions. They responded with a competitive quote for a washer and dryer. They offered a delivery, setup and take away in a short time. Their delivery was on time and done professionally and timely. Glad I went with a company that has its own installation team. Highly recommend. read more

I've been being their customer for long time. All the time there is one situation with this company. I know it is family business. How I work with this company I can describe step by step. I don't like the first step when I have a problem. Second step is I call them or email them to describe a problem. Third step is making appointment. Fourth step is the repair man comes. It takes him ONE minute to determine what is the problem. According my problem description by phone he has the correct part. Fifth step is everything is fixed. Everything is easy. I'm happy I know these people. Thanks a lot to these people. read more

Today, I needed to fix my Maytag dryer and needed help troubleshooting my issue. Tony offered to test my heating element if I brought it down. When I came down, we verified it was working and he gave me 3 recommendations to to troubleshoot. We found a faulty thermostat to be my No heat issue and he had the part in stock for a very reasonable price. If I need any appliance repair, I will recommend your business! Thank you! read more

This is our go to place! I love that this place is a honest, hardworking family. They meet all our needs from ordering new appliances to fixing our broken ones. Tony is amazing at fixing all our broken things. We will continue to support them! We appreciate how efficient they are. We also love that we are supporting a local business. There is no big business that cares about their clients like they do. read more

I have worked with this firm for over 10 years. As a residential real estate broker, I need a company with fair prices, reliable installation, strong warranties and who stands behind their work. Mountain Maytag is still our go to company for our clients and for units we are fixing up. read more

Bought our Kitchen Aid dishwasher from this store on Chambers Rd in Aurora and had a very positive experience. Price was more than competitive, delivery was on time and the installation was seamless and quick. I would definitely recommend this store. Friendly and efficient staff and good service. read more

Mountain Maytag is my go to for appliance repair. They are always quick to come out, do a great job and are extremely honest to work with. I highly recommend them. read more

These guys are the BEST!!!! I have been dealing with Mountain Maytag for 17 years and have always had an awesome experience. They are very professional and never try to upsell anything. Highly recommend!!! Check them out before going to one of the big box stores. read more

Great experience, great selection of appliances for any need, awesome prices, Ken and Scott were very helpful and friendly. I plan on checking here first any time I need appliances in the future! read more

We have used these guys for many appliance situations and they have been there when they say they will be here or they call. They take care of all items professionally and helpfully! We have even purchased a refrigerator from them. We will continue to use Mountain Maytag. read more

What a fantastic shopping experience. Who really gets excited about spending money on appliances? Not me. We needed a new dishwasher so checked this store out. We got exactly what we needed, with some added bells and whistles at a reasonable price. We were able to negioate a bit and really are happy with our purchase. read more

Dryer had been making a squeaking sound for a minute. After researching the cause, I contacted the store to purchase a rear bearing replacement kit. The one they had was opened and missing parts. Sales rep stated that he could order a new one from the warehouse and have it in the store by Monday.Monday comes. No kit. Tuesday. No kit. Wednesday I walked into the store and asked the rep if the kit would be in. He stated yes and that they had accidentally sent the kit down to Colorado Springs. (Yeah, THAT Colorado Springs.) He stated that it would be in by this evening. I got the call from them around 4;30 pm. that the part had arrived. I went to the store within the hour only to find that they had re taped the old, picked over kit and tried to pawn it off as new. I DO NOT RECOMMEND THEM FOR ANYTHING! DO YOUR RESEARCH! SHOP FOR PARTS ELSEWHERE! read more

We have bought 3 sets of used washer and dryers from this store. They have been wonderful! They deliver. Pick up the old set and set up the new one. I will never buy new! read more

I went in to Mountain Maytag in Aurora to see if they had some parts that we needed to repair our Maytag refrigerator. I wanted to do business with a local business rather than automatically ordering parts off the internet. Their prices were a little higher, but since they were local, I was willing to pay a little more. They did not have the parts, but the man I talked to said that he'd be able to get the one part for me the next day. They said they had another part that could be substituted for the other one I needed, and I could just pick them up the same day. He wrote the parts I needed and my phone number on a little notebook and said he'd call when they came in. I never heard from them the next day, and when my husband went by after work to check, the man said they weren't in yet, and my husband could tell that he hadn't even ordered them. My husband told him to just let us know when they come in. Meanwhile, we ordered the parts off repairclinic.com because we needed to repair our refrigerator as soon as possible! It is now 9 days after my husband asked about the parts, 10 after I ordered them, and we have not heard one word from Mountain Maytag. I'm so glad we didn't pay for the parts up front.... read more

As I sat down to write this review I had to think back to when we first used Mountain Maytag as it seems that they have always been with us. We were taught that Maytag was the best investment and called on them 25 years ago. Since then we have purchased only Maytags and their price, value delivered and service commitment has been perfect all those years. Our Children are all grown and they use Mountain Maytag for their needs and we appreciate that our children get the same great service we have received all these years. We refuse to shop in the Big Box stores because they simply just don't care. We have done something with Mountain Maytag that we have only done with 2 other companies. We have asked them to feel free to give out our name and contact information to any customer/prospect that wants to talk with us first hand. In a world where mediocre service really stands out, this family owned and operated business is a leader in good ole fashion customer service and product knowledgeable people. My review covers purchases as well as service calls. You will not be disappointed. Thanks guys for all the years, it's been fun watching both of our familes grow up. read more

I purchased a refrigerator 11 years ago and it worked great...then it didn't. I called Pham Maytag again and they came out the next morning. Fixed it...couldn't have been nicer and once again I will keep their card. I am a returning customer!!! read more

This is my first ever review on Yelp, but want to give my experience with Mountain Maytag. My son purchased a home in 2010 and bought a used washing & dryer and an overhead microwave from Mt. Maytag in Aurora. He didn't pay a lot. They installed the microwave, delivered the W&D units to the basement had to go back to their shop 2X to get some parts for the W&D. I really don't know the technical stuff, but the house was a repo and lacked some normal plumbing attachments, they went out of their way to make sure that the units were installed and worked before they left and never charged us for the extra time, parts or delivery. They were outstanding! I was so impressed with their service that 2 years later the overhead microwave in my home broke and I went to the Mountain Maytag site in Denver because it was closer to my home and purchased a pretty expensive overhead microwave from them. They installed it- no issues. I am looking to purchase a washer and dryer and am planning to visit Mt. Maytag and I found this Yelp review. I find this business to be very honest and trust worthy. It is terrible that someone would write a negative review and not even know what business they are talking about, we need to keep honest business' or our only option will be big box stores that could care less about service. read more

My wife and I had just recently gotten engaged and she went to find a washer and dryer for our new house. The gentleman at Mountain Maytag initially said it would take 2 weeks for the washer/dryer to arrive, over course of the next several months we called over a dozen times and the washer/dryer arrived over 3 MONTHS LATE. They would tell us it was coming next week...next week...it always next week, but it didn't came until three months later. IT IS VERY FRUSTRATING TO BE CONSTANTLY LIED TOO. But that is just the start. The day the washer/dryer arrived and were installed in our house, I realized that buttons were pressed in and you could not get them out without using a screw driver. I called that day and they said since the appliances were already installed it must be a manufacturer default and THEY WERE NOT RESPONSIBLE EVEN THOUGH THE PROBLEM OCCURRED THE DAY MOUNTAIN MAYTAG INSTALLED THEM. Still the saga of the terrible experience doesn't end there, the washer doesn't drain and THEY REFUSE TO HELP. Calls and calls turn into more EXCUSES. I don't know about any other options for appliance retailers, but I do know one thing, DO NOT BUY ANYTHING FROM MOUNTAIN MAYTAG. read more