My dryer emitted a strange odor. I knew it required service and called Roka Appliance Repair…read more When I called the company was able to provided same day service. Aaron was our service technician and was knowledgeable about European Appliances. He was professional and a good communicator to explain the issues to me and ordered a new part for my machine. The new part arrived he did a great job at my request to take photos for me of the inside of the machine before and after. That way I could see how he was able to thoroughly clean the inside of the machine before a main part was replaced. Now I feel comfortable moving forward to keep the machine and not have to replace it. I appreciate the professionalism, punctuality and care that was taken by the technician while he was in my home.

This company was great! Needed someone quickly and they delivered! Teddy did a great job…read moredetermining what was needed and was super professional! Thank you!

They provided very fast service, arriving at my house three hours after I called. They didn't have…read morethe part that needed to be replaced, but they fixed it the next day. I can't say if their prices are high or low, since it took a little over an hour and I don't have any comparisons. However, I was very happy with the service and the technician, who offered helpful advice about dishwasher tablets. Thank you very much.

DO NOT USE THESE CROOKS…read more They up-charged the parts for my refrigerator by OVER $200 and then proceeded to charge $240 dollars in "labor" for 20 minutes of work. This was a fix I had done previously on my refrigerator for about $45 by myself. The job they did for this insane fee was performed because the technician couldn't speak English so he could not explain to me what the problem was, so I went with them on a bit of faith that it was an issue I could not handle. After the job and all this crazy thievery, was when I realized it was something I could have done on my own for HUNDREDS of less dollars. I waited to write this review until the manager called me back, which he did FIVE days after I asked to speak to them and then had to ask again. Please note that they will respond to this negative review below. Whatever they say will be a bold faced lie. Do not use this company, they are liars and cheats.

I contacted TopServ for a quote on replacing a Samsung dryer heating element and the advisor gave…read moreme a ballpark estimate that was in line with what I would have expected and were able to make the visit within a few hours. The service technician, Ruslin, was very prompt and professional when he arrived and confirmed that the heating element had broken. He had the required element on hand and was able to perform the service very quickly and also vacuumed and tested ventilation. I give Ruslin and TopServ advisors my highest approval.

Top Serv appliance and HVAC provided a quality, professional, and courteous service call to…read morerepair our refrigerator. The service technician, "Vlad", arrived on time as scheduled. Vlad is very knowledgeable, friendly, and professional. He quickly located the problem and able to fix it saving us unnecessary expenses. We can highly recommend TopServ for your refrigerator repair needs.​

Outstanding Customer service! We had a refrigerator stop working during the night. Called in the…read moremorning and they were able to schedule an appointment for the SAME DAY, on a Saturday with NO upcharge for a weekend. That never happens. Vadim was early (thank you), polite, quick and clean. Unfortunately the refrigerator could not be repaired but I was happy to pay the diagnostic visit. This is an excellent company to work with and I will use them again if I ever need an appliance repair. I would give more stars if I could.

First hand as soon as the tech came in he asked to use the bathroom. Yuck. I definitely didn't like…read morethat. Then when I was trying to explain to the tech what my dishwasher was doing, he acted like he didn't understand me. He definitely spoke a different language. I felt he was not listening to a word I said because he couldn't understand me. What a waste of $85.00. I will not be calling them again.

They were able to come out the same day that I created the project. They accurately diagnosed the…read moreproblem, resolved it, and told us what to expect in terms of the ice maker function. Our ice maker is once again working!

Fast efficient and reasonable cost. Was fortunate to get fast service! And a needed part was…read moreshipped & arrived the following day!

Fix Master repaired my KitchenAid fridge gasket. It looks brand new. The service was high quality,…read moreand I believe it was a good value for their service. The company was very honest and trustworthy in the quoting process, punctual, and detailed. They were polite and professional. I will use them again in the future if any of my other appliances break -i.e. dishwasher, stove/ range, hood, oven, refrigerator, freezer, and washing machines. I have used other service repair companies. Fix Master Appliance is the only repair company I would call again.

Thank you for your job, you very professional! My washing machine now works like new, I will…read moredefinitely recommend you.

The technician was timely and helpful! He found an issue that was causing my refrigerator to trip…read moremy breaker and when it happened again he came back to see what the actual underlying issue was.

They were able to come same day for service. Good communication when scheduling. Repaired my dryer…read morequickly and offered tips to keep it in good shape.

Oleg was absolutely amazing when he came to fix our dryer. Extremely professional and quick! I've…read morenever seen anyone undo a dryer so fast and get to the issue. After going back and forth with my partners about getting a new dryer or doing the work. Oleg said he would warranty the work and showed us it was a great value to go with fixing over new! i appreciate High City Appliance for their punctuality, pricing and professionalism!

Did not fix, but I have full confidence they could have. Technician bought the dishwasher off my…read morehands, so now I'm worry-free!

Easy to reach (other service providers never responded), solid knowledge/experience, coverage for…read moreevery appliance brand in my home, arrived on schedule, completed on schedule, excellent service, rational prices... Very hard to beat this quality of service. Will rely on the "Wizard" , from now on.

Ananda responded promptly returning my call as he was on another job and said he would call me…read moreback. About 15 minutes later he called back, and I described the cooling problem I was having with my refrigerator. He asked me to take a photo of the model number of the refrigerator and send it to him. Also seemed to know what the problem was and gave me a time he would show up to diagnose it. Right on time, Ananda went to work on it right away in a professional manner describing to me what he found wrong and in great detail also describing how the compressor works. I was impressed! Final determination was my refrigerator was not worth fixing, I agreed and he apologized. I asked him what brand of new refrigerator he would recommend and he stated none of them, they are all sh**! That was the most honest answer I ever received from an appliance repair man! I like this guy and asked for his business card! He did offer tips on what to look for on the new refrigerators. Quite impressed with Ananda, I will be calling him for all my appliance issues in the future. Now its time to do my own research and try to purchase the least sh**ty refrigerator. Thank you very much Ananda!

This business is a fraud It is committing robbery onto…read morehelpless victims in our community It slimed into getting access to our house And took 300$ for parts to be ordered Now phones all go to indirect And girl who set up appointment is claiming she is just marketing DO NOT USE THI COMPANY

The tech just came and left. After $350, our dishwasher still doesn't work. I tried to call…read moreParkfield Appliance's number; it disconnects itself (rings for a second, then hangs up). Prove me wrong, but I give these guys an F.