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    Mountain Heating & Cooling

    2.4 (37 reviews)
    Open Open 24 hours

    Services - Mountain Heating & Cooling

    HVAC system repair

    Water heater installation

    Water heater repair

    Mountain Heating & Cooling Photos

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    Mary S.

    As far as I can tell, the business overall including the owner do NOT care to practice business ethically. It's been 2.5 years since this company sold my home warranty company (and us) a new furnace and heat pump, As our newly purchased house system was running on emergency heat to keep warm. Upon installing (and after getting our money) On the day of installation, the 2 young men sent to install the unit tell us that there is no main power line from the fuse box to our heat pump. So they put the new unit they installed on emergency heat, exactly the same position we were in before they sold us the unit. Now, I still don't know if this was an purposeful UDAP situation but their claim is that they didnt find it when they scoped the job. They either sold us a unit they knew would not fix our problem, or they missed it when scoping the job. Either way, the liability is on them. The office manager told us, "all we had to do was get the line ran", and they could come back out and finish the job they were paid for. We live VERY remote, so getting an electrician was impossible during covid, in addition to that, supply was an issue. After a year of being unable to secure an electrician, we spent 2 years learning how to run the line ourselves. During this time Mountain heating and air, ignored our calls, stopped responding to our pleas for help and the owner (who is a licensed electrician) who promised to assist us, never followed through. Call after call was ignored. Here we are 2.5 years later, in the same scenario, just a newer model, out thousands of dollars, and they finally stepped up and made an appointment to come out and fix it Dec 19th, but canceled via emIal with an attached invoice for $646.80 to do something they were already paid for 2.5 years ago. We have now hired a different professional to fire off the heat ppumpnow that the direct line is fixed and will be following up within all our legal rights the law allows for compensation and damages from Mountain Heating and Air. Shame on you Mountain Heating and Air for your deceitful and negligent business practices. 100% Do NOT recommend.

    They obviously completely ignored this ducting

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    2 years ago

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    4 days ago

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    1 month ago

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    7 months ago

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    7 months ago

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    1 year ago

    Very good company to work with. Great technician and was on time. Will definitely use again when needed.

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    2 years ago

    Great company with knowledgeable techs. Fast scheduling. They are our go to when we need help!!

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    7 months ago

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    5 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    4 years ago

    Wonderful service! Staff was easy to schedule with. Technician was right on time. AC works great now thanks to Mountain Heating!

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    7 years ago

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    3 years ago

    heater stopped working over the weekend. they came out today, found the issue, fixed it. they are awesome!

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    4 years ago

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    Ask the Community - Mountain Heating & Cooling

    Does Heather ever call anyone back?

    Hi Staci, can you please provide me with your name we have on file or the address where the service was performed as we cannot look into the issue with the name you have provided.

    Don’t See Your Question? Ask Away!

    Review Highlights - Mountain Heating & Cooling

    Heather was our first contact.

    Mentioned in 3 reviews

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    Capitol Duct Cleaning

    Capitol Duct Cleaning

    (28 reviews)

    What a great experience! Started with the initial phone call, so nice! Everything was explained…read moreclearly and had follow up texts and emails and personal call the day of service. My dryer vent was cleaned in less than 20 minutes. Both technicians were great, Dausaun and Quentin, thank you for your great service and kindness. Much appreciated and will look to refer you guys in the future!!

    We hired Capitol Duct because they were the only company we called that used a scope (camera) to…read moreexamine the ducts before cleaning. We should have gotten the ducts cleaned before installing an in-duct booster fan, but we didn't think of it, so we needed the cleaners to be extra careful with their rotating brushes in that area. They came out 3-2-26. We asked for photos of the fan. Did not receive them. We asked them not to use the fungicide but they did. Both requests were clearly typed right onto the Case Report. (Once we found out the type, we learned it wasn't as dangerous for sensitive people as we had thought.) The dryer vent was supposed to have a pre- and post-cleaning flow test per the Sales Order, but the results weren't reported. This cost a grand. I wasn't going to write a review at all until I saw what was on our filter only 9 weeks later. Today 5-9-26, we went to change the filter and found piles of crap on it... my husband threw it out before I could get a picture ... but this is some of it. I actually have an old ad that shows the prices charged for this kind of service 10 years ago... I used to get the ducts cleaned yearly back then. Now it is 20x more and far less dependable, obviously. Oh, and they tried to upsell us an Air Scrubber, too.

    Mercurio's Heating & Air Conditioning - 96% Gas Furnace & Air Filter

    Mercurio's Heating & Air Conditioning

    (160 reviews)

    We have had a Mercurio's technician at the house three times recently to address problems with our…read moretrouble prone water heater. Each time, the technician listened to the problems we were experiencing, correctly diagnosed the problem and repaired the unit. This last time, the technician was able to assure me there was no leakage problem and the alarm was an error. He did a through investigation. I have been very satisfied with the communication. Too often, a service provider is unwilling to take the time to talk to the customer (especially if the customer is a woman). We have purchased a Priority Plus membership because I anticipate on-going problems with this water heater. I trust the technicians who have provided services. Several services are available at a discount with the membership and I plan to use them.

    SCAM SCAM SCAM!!! I pay monthly for an annual "fee…read moremaintenance appointment". While scheduling the appointment, I have just been told, that because I said, "I didn't think it's heating like it should" That I now have to make an appointment for a " repair technician" that will cost $100+ for the visit. I asked "well then what am I paying for monthly who comes out for the free maintenance appointment?!? and she said something like well that's the "maintenance and safety technician". The "free" appointment that I pay for every month is only for the once a year visit by the "maintenance and safety technician" and because I simply said I don't think t's working quite like it should" now I have to pay $100+ for this visit. What?!? SCAM SCAM SCAM SCAM!! Bait & SWITCH! I told her on the phone "OK, I take it back. Suddenly my heater is working beautifully. I need the free maintenance visit," she replied "well now that I've already said it wasn't working properly and it's been recorded, I have to pay the $100+ for the appointment. I became a total 'Karen' and asked to speak to someone on a higher level. I was furious!! She couldn't transfer me because it's a Saturday. She continued refusing to give me my standard free appointment (that I actually pay every month for). How does she know if the safety maintenance man can simply push a button and it starts to work better? She doesn't! SCAM!! SCAM!! SCAM!! SCAM!! Do NOT use this company! Do NOT buy a unit from this company! And absolutely do NOT pay monthly for there scam of the "free maintenance visit" THIS IS A CLASSIC, GREEDY COMPANY SCAM!!

    Mountain Heating & Cooling - hvac - Updated May 2026

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