Frustrating interaction. Had a leak in my fire suppression. System. The technician originally…read moredidn't show up. Then after calling back they did. Promised a follow up email or call. Nothing for a week until I started calling. Said they needed a note from fire permitting that I had to get. I went and got the note. Then sent it to them, only to be ghosted after repeated calls and texts. Contacted a different service who came within a week. Fixed the problem, but now I have black mold because this group held up work for almost a month.

The technician was prompt and professional, taking the time to thoroughly inspect the issue and…read moreclearly explain the best solution. Even though they weren't able to replace the valve during the visit, he provided honest guidance and didn't charge for the service. Truly appreciate the integrity and professionalism--highly recommended!

Great service! My fire sprinkler was leaking and fortify fire was able to assist timely. His…read moreteam did a good job and completing the repair. Their price was reasonable and fair.

Came on a Saturday to fix a leak in our fire suppression system. Carlos and Lester do great work.read more

I am so grateful and lucky I chose this company to repair my leaking fire sprinkler system. I…read morecalled in at 8:30 AM. They (Leon) picked up immediately. After I showed him pictures and videos of the damage, he promptly scheduled to come over at noon to start the repair. He understood the urgency, since I had to turn off the water to prevent further damage. He arrived on time and as promised! I could not believe it! In my experience, they usually say they'll come over in a span of 4 to 5 hours, only to arrive in the last hour. But not this company. No waiting and wondering for hours about when they'll arrive! I thought the repair was not simple since it involved replacing a meter valve and a couple of pipe fittings. But he finished it in less than an hour. I thought the work done was excellent. From the time I called in until he finished the repair, it only took 4 hours. I've never seen such a fast response, punctuality, quality of service like this company. It's amazing. Thank you!

It was a very prompt work. They arrived even before promised time and knew exactly what was…read morerequired to fix fire sprinkler end point.

We can't recommend Todd Morris Fire highly enough. Our first contact with them was around 20 years…read moreago when we discovered that the sprinkler heads in our (then) newly purchased house were part of a recall due to them leaking. Sadly we missed the deadline for the recall, but Todd did right by us. His crew did a great job. Most recently we noticed evidence of a leak on our ceiling. Our roofer identified the problem as being with a leaking sprinkler in our attic. (News to us as we didn't even know they were there.) Kudos to Ryan for trying to get someone out the same day we called, but alas he couldn't make that happen. Gabriel and associate were out the next business day and not only replaced the offending sprinker head, but the other two as a preventative measure. Although we haven't comparison shopped, their prices seem reasonable - especially in light of the quality of their work and great customer service.

Todd Morris FP is always knowledgeable and great customer service. They responded so quickly when…read morewe were in a bind.

Amazing team. They came when they said they will. Produced all the required papers work for the…read morecity. Designed a budget friendly system and deployed it. FYI passed inspection on first try :)

If you are looking for a reliable and professional company look no further. They are awesome to…read morework with and they are able to provide service quickly. I always receive outstanding customer service and will continue to use them as my provider for fire protection

Great service! Prompt response to phone call and easy scheduling for next day service to recharge…read morefire extinguishers at my business. Highly recommended professional services at a fair price.

They were fast and easy. Did the service and even attached new extinguisher holders. The price was…read morequite reasonable and transparent, no hidden fees or anything.

We had a great experience working with Aura Fire Safety on the installation of a City of Oakland…read moreFire Department-mandated fire alarm system at our property. Bryan and the Aura Fire Safety team were professional, responsive, and efficient throughout the entire project. They helped us get the work completed quickly and made the process as smooth as possible. We especially appreciated their flexibility and understanding when coordinating the work around our tenants and minimizing disruption. Thank you to Bryan and the entire Aura Fire Safety team for your excellent service and assistance in successfully completing this project. We would gladly recommend Aura Fire Safety to anyone in need of fire alarm or fire safety services!

I hired Aura Fire Safety to upgrade our 18 unit building in San Francisco to comply with the new…read moremandated San Francisco fire alarm system alarm upgrade. We had to install new fire alarm bells in all 18 units plus common areas. The whole process from beginning to end was excellent. The quote I received form the beginning was exact! No added costs were incurred even though I anticipated some. They got the permits, scheduled the inspectors and even posted notices on the doors. Bryan Corsi was the project manager and he went above and beyond to ensure that this pretty big project went as seamless as possible. I manage the building and also renovate properties for a living and I will say that this organization handled this project from start to finish with the utmost of professionalism that is hard to come by. I highly recommend Aura Fire safety and particularly Brian. He really went above and beyond to make sure that the process was as easy and simple as possible and he truly delivered. 5 stars!

Aaron at Fireshield provided excellent service. We needed three fire extinguishers recharged and…read morecertified, and he was very communicative and quick to get us on the schedule. The entire process was easy and efficient. We really appreciated his responsiveness and great customer service and would definitely use Fireshield again.

Great company to work with. Prompt, courteous, reasonable…read moreservice! We will definitely use them again.

Excellent response and quick service. I had someone here in less than a day after my inquiry. I…read morefound them to be helpful, including showing me how to drain my sprinklers in case of emergency. The repair person, Gary, was friendly, on-time, kept me informed and was fine with my dogs. He left the place clean and also let me know what had caused the leak and how far the drywall in the ceiling was wet (much farther than it looked). I hope I never need them again, but if I do, I will definitely reach out.

They got back to me immediately with advice after I sent a late night message! Extremely helpful…read moreand responsive.

I needed a tagged extinguisher mounted at my property so I got four quotes. A few places were vague…read moreabout how much this would cost and their availability. One place even ghosted me after they realized I just needed one extinguisher so not the best experience! Alex was the most straight-forward of the four businesses I spoke with. He was also easy to schedule with and I had a good feeling about working with him. Day of, he showed up on time, the installation was painless and payment was easy! I couldn't ask for more. I'd highly recommend Alex and Oak Fire Protection!

Their service was excellent. We had a commercial kitchen fire suppression system that hadn't been…read moreserviced in over 7 years and needed to be upgraded. They solved the problem within a matter of days at a very competitive price (certainly lower than our previous service provider).