Down graded my great review to 3 stars because after 15 years of keeping my email free of spam, 3…read moredays after my car purchase here and they sold my email. Wasn't my first car purchase but the only time that email was given in two months and suddenly it's full of trash.

I do not recommend this place. They are scammers. They will tack on things at the very end even…read moreafter you've already negotiated a final number. Definitely do not recommend. After they tapped on a bunch of extra stuff after I thought the numbers were done and I noticed this was 5000 more dollars than originally discussed. I was no longer interested and I wanted to cancel and shred everything and the way they continue to pressure me and refused to shred things was extremely manipulative. If not kind of abusive. I wanted to leave and they would not simply just cancel and shred this I had to reiterate and explain. I don't know how many times I said I was no longer interested in wanting to leave and they kept trying to manipulate everything I said. I was way too polite to these people don't bother with them. Really gross low brow behavior.

They were a bit off for the amount of time it took for repair but am completely satisfied. They…read morecharged me thousands less for a delete kit in my 5.3 than competitors. It's been almost six months since repair and my truck is still happy as well as me.

Have been using Max's auto for many many years on several of my own vehicles and several of my kids…read moreand parents vehicles. He is always very good at picking the problem quickly. The repairs are all guaranteed and he backs that up. Everything from small repairs to large one's. So busy shows his dedication to excellence. Vehicles are flaky and many people do not understand that fact. This is one shop to use for sure you can trust completely to get the job done right. 6 stars if i could.

I am active duty service member and I brought my 2013 Dodge Charger here due to the transmission…read morehaving issues switching gears while driving. They diagnosed my vehicle very thoroughly and were able to inform me very quickly on the problem. And I gotta say they are very real and trustworthy people. I was informed of the potential price of the repair before the diagnosis and very surprised with the actual price afterwards which was very reasonable. They also helped me with the financing of the cost by providing multiple options and that was a lot of help for someone like me, 21 y/o without much experience in that area. Definitely recommend.

Great place to do business with. Satisfied Customer. Rebuilt my Trucks Transmission and still doing…read moregreat.

I liked the people and the inventory. We didn't see eye-to-eye on financing but that's the way it…read moregoes. You might be satisfied with them if you can get the money negotiation in your favor.

I took my truck in because it was leaking oil. They let the truck sit all day and overnight before…read morelooking at it just to look at it with a flashlight and say it was going to be $1,475.00 for a 2-3 hour job. I took my truck down the street to Jim Clarks auto repair and saved over $1,100.00 for the same repair plus had some preventative maintenance done during the same visit.

UPDATE... Had another component failure in the…read moretransmission. The sprag failed with only 5 days left on the warranty. I contacted them and was able to get the car to them before my time expired. They covered the needed repairs under warranty without any problems. Since that time I have had ZERO problems and continue to enjoy driving my car. It is so refreshing to see people stand behind their work for a change. Their service and professionalism is why I will always be a life long customer.

Mark Harris made everything move smoothly and was very helpful and knowledgeable. I would highly…read morerecommend this location.

I don't know what they could have done to make this go smoother. Bought vehicles for my daughter…read morethen for work and also my wife, then I told other people about great service and they also had the same experience. Russ Rogers and Marc Walraven Thankyou for great service. Thxs Daryl

Walmart blew an alternator fuse during a battery replacement and I took the car here to get that…read morefixed. They did fix that issue. However, they also unplugged the electrical radiator fan because it was draining the battery by not shutting off when the car was turned off. That seemed crazy to me, but they're the professionals, so I went along with it. Sure enough, the car overheated. I still cannot believe that a professional shop thought that unplugging the fan was a good move. They fixed the issue I brought it in for, but made another issue far worse in the process and when I called about it, they made excuses. I was already getting reimbursed from Walmart for the repairs caused by their tech, otherwise I would have pursued it with this shop further. But I definitely won't let them touch any my cars in the future.

They are the best! I was stuck in Abilene and got an over priced estimate from Pep Boys of over…read more$1300 for my brakes NOT to get fixed! They did the job perfectly for $850 and got us back on the road ASAP! I'd recommend them for anyone traveling or local; fantastic work and courteous overall interaction!

If only I could give "0" stars... RUDE!!! RUDE!!! Took my…read morecar to get a diagnostic check. Called to pick it up. No discussion of what was done, what was checked, or what could be wrong with my car. I called and asked what was done, he asked what the name was under, put me on hold, then came back and said, "ma'am that vehicle was picked up".. I said I know, we just got home with it and I would like to know what was done and what's wrong with it. He said they didn't find anything.. if nothing is wrong, then why does my car have 1) a rough start 2) vibrates in idle and reverse 3) it shakes and acts like it wants to die 4) it died on my husband in PARK in the DRIVEWAY this morning. He said nothing was said to them about any of that. So I asked what they do in a diagnostics check. He said it depends on. I asked on what? "Ma'am it depends on the vehicle". I asked if was hooked up to machine or scanner or what's done... music started playing. He put me on HOLD. Without telling me. I waited SEVERAL minutes without anyone picking the phone back up, so I hung up and called back. I said that was "NOT COOL!" You put me on hold without saying a word and you didn't even come back. "Ma'am, I have 5 people here waiting. I'll call you back when I have time".. I said no.. that's rude! He was talking to me first and I want to know what's wrong with my car because nothing was said when my husband showed up. He was handed the keys and told to have a good day! He said plenty was said. So I asked l... again... what diagnostic was ran, was anything found because I need my car fixed. He said nothing was found that he told my husband he can try to change out the motor mounts (we ordered them the other day with transmission mounts also and they came in today), so something must've been said for him to tell my husband to try what he already had intentions of doing. I asked how a diagnostic can be ran and nothing show, when my car obviously SHOWS signs. They should've noticed when they drove my car to move it. "Ma'am, I'm hanging up. Don't call here again and don't bring your vehicle here anymore, we won't work on it".. I asked his name.. "My name is Shawn and I'm the owner and I'm telling you not to come back here again." I asked "WHY?!" I just wanted to know what was done. We took it for a diagnostics. "And we didn't charge you for that ma'am. Don't call back. Don't bring your vehicle back." .. And here I am. Writing a review to let EVERYONE know how rude and unprofessional "Shawn" and Gary's Automotive is! If there was a choice of "0" stars, I would've picked that, but I had to pick the "1" star. We have taken our vehicles there before with no problem, but not anymore. Not after today. VERY RUDE!! VERY UNPROFESSIONAL!!! ("Shawn Grisham" is the owner of "Gary's"). Go somewhere else. Don't waste your time or money on a place that's unprofessional!! *Adding that my husband said that Shawn cut him off while he was trying to tell him what was wrong with my car, to talk to another customer about a $4,500 transmission job... you don't do that! You don't just cut people off and turn to the next.

We were in the middle of a twelve hour roadtrip when our check engine light came on, then began…read moreflashing. AutoZone could not find any specific issue, but recommended we see a mechanic. Every other place we called was unable to see us today. Gary's Automotive discovered we were basically out of oil (Jiffy Lube did not recommend an oil change for another 2k miles). They topped us off and sent us off with well wishes. Fast, friendly service! They were lifesavers! Thank you!