Gordon Dempsey has been my friend and mechanic for about 20 years. I cant say enough good things…read moreabout him. He runs his business honest and professional. He has worked on every vehicle I haved owned since I met him. Even bought a truck from his lot. Do you get the feeling I trust this guy? If you are looking for a mechanic, stop by and talk to Gordon. You wont be disappointed.

Heather and Gordon go above and beyond to make sure everything is perfect with these vehicles. I…read morehave bought numerous cars from them and have been very satisfied with them all.

Adrian was very professional and helpful when I got the car from here. I'm very satisfied with the…read morecar and the way he treated me and professionalism of Adrian. thank you.

Nice selection of vehicles ranging from economy cars to sports cars to heavy duty trucks. In house…read morefinancing available on certain vehicles. All staff is friendly and helpful.

Best place in Abilene to buy an affordable car! Mr Pitts is good at pleasing the customer.read more

Easy to get in a car but thats where it ends if you late on a payment talk to you like you are…read moretrash if make half a payment then they repo your car and not let you make the rest of the payment to get caught up . Do not use them. People do have hard times they dont care and laugh at you

horrible cus service they can't even help me my payments got changed. I asked if I could switch my…read morepayments around and I'm late every single time and they sent me info saying that they're gonna repossess my car when I've reschedule my payment and they won't

I went to Josh Pedroza at Star of Abilene! He set me up in a beautiful and affordable Jeep! Great…read moreservice ! He answered my many questions with a smile!

Finally writing a review to let everyone know this place is the SHADIEST place I have ever bought a…read morecar from. First the guy sells me the car, I had seen the tires were most deff old and one was flat I made sure to mention to switch the tires out - a few days later I had to bring it to them after Walmart refused to air them up due to them being "outdated and cracked" I had to go there to let the man I spoke with who sold the car they forgot to replace my tires. He then tried to tell me too bad. I had to show him and threaten to call the better business bureau for selling me an unsafe vehicle. Showed him the date on the tires were WAY too old to be sold. He got angry and tried to threaten me. "You wanna play like that you don't want to do with me". I mentioned that if I left and we crashed it was their liability. A few months later I got a payment or two behind and when I payed it up he (the same guy) told me I was still behind another $300. I said how? And brought up my payment history - he laughed and said OH YOURE RIGHT. Oops Back in December I spoke to Shannon about deferment and mentioned I would be going through major surgery and would be out for 12 weeks - they said it should not be a problem I called in January again, payed my January payment and confirmed again- sent the paperwork January 26th. I called January 30th and again multiple days in a row after that to confirm everything was set - never headed back until today that I'm 2 payments behind. I asked what happened with the deferment They said they are unable to because policy apparently states it's once a year. I'm telling you I have had car payments many times and have never had such an issue I have not also heard of anyone waiting until 2 payments later to mention you "didnt get approved for deferment". Not to mention when she just called me two days ago and I mentioned "I asked to put a deferment in what happened to that" two days ago, she said oh ok - like she had no idea. So to me, it's seeming like they forgot to do it , and now that the payments were technically behind I didn't get approved. I asked to speak to someone higher and was denied. This place is the absolute biggest scam artist in Abilene and possibly Texas. I forgot to mention that back in July I had to take my car to Kia of Arlington where they suggested I SUE because they sold me a lemon. 15-16 KNOWN recalls. Had to have my catalytic converter and my steering column totally replaced! Which they also told me that if you have had one recall worked on the vehicle before (the previous owner) and you the new owner bring it in for known recalls it has to come out of your pocket. So let that also be known ! This place is SHADY. Buy a car from literally ANYWHERE else.

I got a Hummer H3 from Frontier, and the car literally ran for 5 weeks, everytime I called to make…read morea payment I asked them if they could do anything about fixing the car, I was told to email receipts of what I had to replace and they'll figure out something, well the next time I heard from them, they were asking for a payment. A few of my co-workers got cars from them and had the same experience, seems like they're scamming people out of there money with cars that last for a month. Which is strange because the company seems popular but I guess for all the wrong reasons, oh well you live and learn.

I usually hate the whole car-buying process. But this time felt different. Our sales person, Barry…read moreGurley, made the experience as painless as possible. He's kind and sincere, and really has the buyer's interests at heart. If you ask him an honest question, he'll give you an honest answer. Refreshing! The whole process still takes a long time. But it's a big purchase so that's to be expected. The cars/trucks automatically come with lifetime oil changes and tire rotations, which means you'll save hundreds, if not thousands, of dollars on your new vehicle. We are so glad we bought locally!

A major thank you to Elijah and Josh. As first time truck buyers, we were a little overwhelmed…read more Josh was amazing finding the perfect vehicle to match our needs. No hard sell tactics, just support! We purchased a pre-owned F-150 that was new to the lot and still needed a few service items. Elijah went above and beyond to organize the services and was so communicative! Even when we hit a small snag, the team stepped up and drove us a loaner truck to bring ours in for a quick issue, then drove it back to us. What a great team, and an awesome truck! We are so glad we chose Arrow.

Great location, clean , new, great staff, free coffee donuts, has play area for toddlers, bigger…read morecustomer lounge Con: cant connect to wifi

Friendly, test drove a used car. The manager Couldn't get right on the price. Tried to keep…read moreselling it but wouldn't get right on the price I could afford. I thanked them and left! They were not happy. Won't go back! I'll take my business back to Midland Toyota next time I look for a Toyota.