When I first entered it was a 4 employees up at front all chain smoking with four Birds inside this…read moretiny space. With one employee walking around the garage with a lit cigarette I felt so uncomfortable as if there isn't enough gas and oil to light the whole place up. They took two days to "look" at my car and then had parts pulled apart on my car when they couldn't answer what they were fixing on the car. Their was no ropes closing off the oil pit and I've never gotten a worse response to asking for one of my possessions back (aka my car!) and when I asked they said "sure have this shit." If you are overwhelmed with workload I understand I was just looking for communication on how long they'd hold onto my car, what they were fixing, and what the diagnostic was. They don't like working on newer cars because of turbos so you're better off elsewhere. But if you're into potential fires this place will suit your needs.

Thank you Gail, Larry and everyone at Pittman's Garage for going the extra mile to get me back on…read morethe road heading back to California. Your efforts are GREATLY APPRECIATED!! KTSKOOP

This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

NEVER TAKE YOUR VEHICLE HERE! They completely ruined my car that I had just purchased. An employee…read moreleft a part off and oil was all over my garage floor the next morning. I returned my car to them, they kept it 3-4 days while waiting on a part to come in, and told me everything was fixed. I picked up my car and it would barely run. Takes a long time to accelerate more than 30 or 40 mph, shrill beeping notices are almost constant, ive had nothing but problems. My mother and stepfather were the only owners of this vehicle and it was always garaged and babied. It ran PERFECTLY before taking it to Ridgemont Superlube but they claim it's just a big ole coincidence that it now runs like . I am single and no longer have a reliable vehicle because I trusted them, and paid them $150 to destroy my car. Use a business with integrity--this business has NONE.

They ruint my lug nuts by rounding them off now I have to go to the dealership to get them removed…read moreand then broke my air filter housing causing premature wear and tear on the brand new filter not even 100 miles after the change, would not rec this place they do not know what their doing!

Worst mechanic shop ever. They did work on my vehicle without even asking for permission first,…read morethen charged me $100 just to put the battery plate and battery back in. Completely unprofessional and unacceptable. I do not recommend this shop to anyone.

i had my brake pads replaced on my truck,rotors turned,a week later brakes started squealing,wrong…read morepads,they replaced them.then i had them replace the electric window actuator on the drivers door.they didnt put the door panel back on right,its rattled ever since.the last time,and final,they replaced my water pump,2 hours later,i noticed coolant leaking from somewhere,i opened the hood and saw they didnt tighten the upper radiator hose clamps.this place is clean,fast,way overpriced,and their work is halfass,ill never go back

I must brag on the service at Tom's Tire Pros I used to…read moretake my car to a dealership in town and really thought they were good until I discovered they had lied to me about some routine car care that they said they did, only to find out later it was, in fact, never done. They will remain nameless. It is not my nature to slam a business. Personally, it shook my confidence and trust, though. Fast forward. Had to buy four new tires after the discovery of the "false care" from them. My son recommended Tom's Tire Pros, so I bought them there. I had to charge them so had all of the road hazard insurance added. Then, I called and had the wheels aligned there and decided to go there for my oil change. The alignment and the oil change cost less than I had paid at other places in the past. The topper came this week, though. I had been hearing a loud squeak in the springs or frame or whatever??? I took it up to them to ask if someone could drive it around slowly and listen to it to see if it could be fixed or what it would cost. One of the shop guys did just that and came in and was telling the service writer what he did. I walked up and asked him to tell me. He said it was the stabilizer that was squeaking and something about struts?? I'm a girly girl so understood some of it, but bottom line, I could replace something or other, but it would be fine without it. He greased the squeaking really well, with it on the lift rack and it was gone. There would still be a popping in the something?? I never heard that to begin with, and haven't still.? So, I asked the mechanic if he would replace the part and he said no. I said okay, I'm not. The replaced thing was $600. I went to pay, and they both said " No Charge "!! I tried to tell them thank you but could hardly get the words out with out crying I told them how much it means to me to be able to trust a business like theirs again!!! Just can't recommend this place enough!

I've been coming to Tom's Tire Pros since 2017, and I will continue to comeback here for all my…read morevehicle needs. From installing both my lifts on my Tundra and Tacoma to repairing flats. These guys here are the real deal! Honest great work with prices that don't break the bank! I highly recommend them to all my friends and coworkers over any other shop in town. Thank you all for always being a shop I can rely on!

Bad business. Doesn't stand behind a quote. Does extra things without notifications and charges…read more Charges $50 a piece for $10 vbelts. Swears in your face. Put used oil in my new $10,000 engine when I supplied new oil. Destroyed my newly rebuilt transmission and refused to fix it. All done on my dream retirement car 1967 Mustang. Pastor Fred

Very competent, professional, courteous and fair pricing…read more Service is completed in very timely manner.

Save time and trouble and avoid this place. They had Mt car 10 days and just now saying they have…read moreno time to look for parts but I could. I have children I don't have time and I'm no mechanic. 2nd I told them I'd take it to Fulgham instead Cody is an asshole and told me to " take it to someone who knew what they were doing " I wanted to love this place because its in town and convenient but I'll never turn my back on Fulgham automotive ever again. Cody said he also hired new mechanic's so therefore he has no time to do his job.

broke down in abilene on a cross country trip. transmission leaking oil. made the mistake of…read moregoing to the dealership, dodge, in clyde. terrible service and nothing fixed. after a week i gave up and at the suggestion of an airforce airman went to "my mechanic" in abilene. met brodie and kody. absolutely great people. their entire staff were exceptional. troubleshot the vehicle, identified the problem in one day got the vehicle in operation and arranged the storage and shipment of it to my home address. couldn't ask for any better service. thanks to them for all the help.

Had the guy fix a noise on my car, he gave me my car back in two hrs, i drove it and told him the…read morenoise is still there, he said "well thats something else!" What!!!!!i was so confused i brought the car to him for the noise...whatever he said he fixed, the next mechanic said i had factory parts on my vehicle, nothing had been changed, the next mechanic also said what this mechanic said he did, theres no way my car could have been ready in 2 hrs, i really need my $600 back, im tempted to go out there with a picket sign that says buyer beware...wish i could rate less than 1

These guys are absolutely outstanding! We were traveling from far West New Mexico to far East…read moreTexas and the turbo on our truck bit the dust while pulling our 5th Wheel. We didn't know this area at all but coasted in to this town and limped it to the only shop we could find on that side of the highway. They quickly diagnosed the problem, gave us an ETA on parts and a general idea of cost. They had it repaired and out the door on the day they said they would and even kept an eye on the 5th Wheel while it was parked on their lot while they waited for parts. I HIGHLY recommend this shop. I wish all shops I have been to over my lifetime were this good.