I am active duty service member and I brought my 2013 Dodge Charger here due to the transmission…read morehaving issues switching gears while driving. They diagnosed my vehicle very thoroughly and were able to inform me very quickly on the problem. And I gotta say they are very real and trustworthy people. I was informed of the potential price of the repair before the diagnosis and very surprised with the actual price afterwards which was very reasonable. They also helped me with the financing of the cost by providing multiple options and that was a lot of help for someone like me, 21 y/o without much experience in that area. Definitely recommend.

Great place to do business with. Satisfied Customer. Rebuilt my Trucks Transmission and still doing…read moregreat.

I took my truck in because it was leaking oil. They let the truck sit all day and overnight before…read morelooking at it just to look at it with a flashlight and say it was going to be $1,475.00 for a 2-3 hour job. I took my truck down the street to Jim Clarks auto repair and saved over $1,100.00 for the same repair plus had some preventative maintenance done during the same visit.

UPDATE... Had another component failure in the…read moretransmission. The sprag failed with only 5 days left on the warranty. I contacted them and was able to get the car to them before my time expired. They covered the needed repairs under warranty without any problems. Since that time I have had ZERO problems and continue to enjoy driving my car. It is so refreshing to see people stand behind their work for a change. Their service and professionalism is why I will always be a life long customer.

When I first entered it was a 4 employees up at front all chain smoking with four Birds inside this…read moretiny space. With one employee walking around the garage with a lit cigarette I felt so uncomfortable as if there isn't enough gas and oil to light the whole place up. They took two days to "look" at my car and then had parts pulled apart on my car when they couldn't answer what they were fixing on the car. Their was no ropes closing off the oil pit and I've never gotten a worse response to asking for one of my possessions back (aka my car!) and when I asked they said "sure have this shit." If you are overwhelmed with workload I understand I was just looking for communication on how long they'd hold onto my car, what they were fixing, and what the diagnostic was. They don't like working on newer cars because of turbos so you're better off elsewhere. But if you're into potential fires this place will suit your needs.

Thank you Gail, Larry and everyone at Pittman's Garage for going the extra mile to get me back on…read morethe road heading back to California. Your efforts are GREATLY APPRECIATED!! KTSKOOP

My son is on his way across the country moving out of college in Arizona to come home to North…read moreCarolina. He developed what he thought was an issue with his clutch in his car and was stuck near Abilene. Joe and his staff were friendly and sympathetic and managed to work him in for diagnosis. After a test drive, it turned out to not be a clutch issue but a sensor that the kiddo fixed on his own - no other repairs were needed and they sent him on his way. I can't speak to the quality of their actual work since we did not need repairs after all, but I can speak to their kindness, sympathy to the situation and professionalism. Sincerely, one very thankful mama!

Man can't say enough good things about Joe and his crew . Super fast turn around and everything is…read moregreat! I have used Joe for more than a decade and he is the only one I would have do my transmissions .

As we approached Abilene on I-20 during a cross-country trip, the rear end of our car, pulling a…read moretrailer no less, had become so noisy that we couldn't ignore it any longer. We went to a hotel and I found Proctor Automotive on Yelp. The first thing Monday morning I pulled in and asked them to diagnose the noise. It was evident that this was a very busy shop and I wondered if we might not wait around most of the day just for an estimate. The service writer was very courteous and seemed to understand the spot we were in, but said that he couldn't make any promises about turnaround time, given how busy they were. On the way back to my hotel the courtesy driver also gave me little assurance about a speedy repair and told me that Proctor had 8 full-time mechanics working 50 hours per week. Mentally I tried to accept the idea of spending several days in Abilene. No more than an hour later Proctor called with a stethoscope diagnosis that the rear pinion bearing was the source of the noise and they were going to open the cover and look inside with my OK. In another half hour I got another call saying that all the bearings in the rear end must be replaced, given the amount of metal debris they found in the oil. Still no real estimate of how long any repair would take. After another half hour, the owner himself (Jimmy) called to give me the bad and not-so-bad news. The repair was not going to be cheap, but they had located all the parts and he assured me that their rear end mechanic was a real expert who could set it up to operate like new. The best news was that they were going to do their best to get the car out that same day! Sure enough at about 4:00 p.m., I got the call that told me that my car was ready. I could have hugged them all--I guess it's a good thing that I was on the telephone and not talking face-to-face. :^\ The final report is that we put 4500 miles on the repaired rear end, still pulling a trailer, and it never gave us a moment of concern during the rest of our long trip. I was shown some pictures of some of the classic cars that they work on at Proctor. Apparently they even do some restoration work. This is no ordinary shop and they have been around for a long time in Abilene. I wish they were in my home town.

This was a 5* review originally in December 2022 after they did a good job on my Audi S4's brakes…read more Two repair jobs later: Quality: 1/5 Value: 0/5 Length in shop: 3/5 Authorized work completed: 1/5 New score: 1* I don't know what happened to their quality of work, but it's absolute garbage now, bordering on scammy. I don't know if it's under new management or just gone to hell. 1 month and $4,300 for a battery, a greasy steering wheel, and lies, without ever fixing the primary problem on a basic car. I brought in my wife's 2005 BMW 325Ci, which is a simple car to work on, unlike my S4. 1. The primary problem was a steering pump reservoir and possibly the pump that had broken (No power steering). 2. The brake light was on, presumably because of a bad sensor after a previous brake job elsewhere. 3. Battery replacement. After a month in the shop and paying $4,300 for repairs, the steering pump wasn't fixed; the power steering cut out halfway through a 6-hour trip, and I had to drive without power steering for 3 hours. The brake light is still on, and they charged me for replacing the sensor, but they either didn't do the work or didn't bother checking if that resolved the problem. Now the ABS light is on, and so is the check engine light. I should have been clued in that they didn't do the work when I picked it up covered in oil with the dash still disassembled. The freon had also leaked out, presumably while it was in storage before going to the shop, which was missed. It makes me think they just checked boxes on a charge list without actually doing the work. They charged a LOT for an inspection, which they did; they diagnosed things, many of which I approved, such as the steering problem, which they completely failed to even address, alignment issues, which seem terrible, as well as the brake light, which is still broken, and the car pulls to the right under braking now. They also recently did a brake sensor on my S4, which they put in a bad sensor, didn't check it, I drove it home, had to return, and they had to order a new one, which I now can't get back to the shop to have them complete the work, having moved 6 hours away. I wasn't going to update the review over the Audi; stuff happens, but after the BMW, I wouldn't recommend taking any car here for any reason. This is not acceptable. Twice now, and over $5,000 later, my cars came out worse after going to this shop than when they went in. They will be making this right, and as a 45-year AAA member, I will be notifying them of the horrible service because they probably shouldn't be listed as AAA-approved.

Nixon, Guy, and Bryce were the folks there when I came in with front axel seal leaks on my 2008…read moreWrangler Rubicon. I had it repaired twice at Jeep in Reno NV, once in Georgia and now here in Abilene TX. These three guys were so awesome. Respectful, personal, and knowledgeable. Didn't think twice of doing the warranty work and thoroughly went through the front end to make sure it was fixed right this time. I would totally recommend this place and if you haven't used ABCO in a while, come back because these folks care about what they do.

I will never do business with these guys again. I had originally had a good experience with this…read moreauto shop about two years ago and think they got new management. I went in to see his much it would cost to put my front low beam head light in on my car and I was told it would only cost $105 with an 1 hr worth of labor and I had already purchased the bulb at an autozone for them to put in. So I gladly accepted the price to do so. I dropped my car off and was called at their closing time to pick my car up and 1 hr and 15 mins later. I asked him could I pay over the phone so I could come pick my car up after business hours were over and they said sure. They then told me it was $210 after they originally told me $105 and never told me they were going to change the price before I left them my car and never called back to ask me if that was okay. I told them that a dealer had even offered to do it for less than they jacked the price up on me and they responded by saying they could do a price change for what the dealer said and not even the originally price they told me which was $150 and not $105. They did not respond back to me saying they would call the dealer and check back with me I had to call them back. When I did call them back they told me the dealership would charge $193- $280 dollars when I knew for a fact that was a lie. I will never do business with this dealership again and I will make sure I want you to know not to do any with them either.

Worst shop in town. They will lie to your face. Charge you for new parts and put old used worn out…read moreparts on. They will cheat you out of money and fuck your car up. If you want good service go any where else where they won't screw you over. Over all rating would be a 0 star. They might leave your car sitting for weeks before they even consider working on it.

NEVER TAKE YOUR VEHICLE HERE! They completely ruined my car that I had just purchased. An employee…read moreleft a part off and oil was all over my garage floor the next morning. I returned my car to them, they kept it 3-4 days while waiting on a part to come in, and told me everything was fixed. I picked up my car and it would barely run. Takes a long time to accelerate more than 30 or 40 mph, shrill beeping notices are almost constant, ive had nothing but problems. My mother and stepfather were the only owners of this vehicle and it was always garaged and babied. It ran PERFECTLY before taking it to Ridgemont Superlube but they claim it's just a big ole coincidence that it now runs like . I am single and no longer have a reliable vehicle because I trusted them, and paid them $150 to destroy my car. Use a business with integrity--this business has NONE.

They ruint my lug nuts by rounding them off now I have to go to the dealership to get them removed…read moreand then broke my air filter housing causing premature wear and tear on the brand new filter not even 100 miles after the change, would not rec this place they do not know what their doing!