Best place in Abilene to buy an affordable car! Mr Pitts is good at pleasing the customer.read more

I tell you at Best Buy auto sales is the best place to get your cars there is no stress down…read morenothing Luis is a very very kind man he's a God man and I am very happy I have bought three vehicles from him His mother helps him a lot she's a wonderful person is there just a great big happy family and people that written him down and his family they ought to be ashamed of their selves they need to go cover their heads up but you know how Luis I love you guys so much May God bless you and your family

Louis is a greedy selfish lying individual who sold me a 2001 Honda civic ex 5 speed that I paid…read moretwice what it's worth, $3,475 with almost 200,000 miles on it and il the oil pump went out spun a rod bearing and ruined the motor. He then still wanted $1700 dollars from me. Lmao a 2001 with 200,000 miles is no where near worth $6000 dollars, and is broke down ready for the scrap yard.lol he still came and took the car from me after paying almost $4000 dollars for a key. Which he still wanted the key back. Why so you can rig it up an resell it to someone who is desperate like I was lmao. He buys cars from an auction an sells then for twice what he paid. You have a family, a baby on the way... having a hard time... he will take all the money you will give him and let you take off in a vehicle that well break down or leave you and your family stranded then still ask for more money. Not to mention his mechanic is a pos he riggs it so you can drive away then your not their problem as long as he gets his money. Lol he has kids too. Would be shitty if someone did his family that way. What a greedy pos. Lol I tried to post pics of the pos he sold me but the site won't let me.plz Kelly blue book the car before he finances you for 3 times what the car is worth when it's probably gonna break down within a month!!!

Came looking to buy some Jeep specific bolts, because the Jeep dealership in town wanted $40 for…read moreFOUR of them. I ended up leaving this place with an unexpected treasure trove full of aftermarket Jeep parts for next to nothing. Me and the guy who sold them to me will know exactly what happened that day, out of courtesy, I will refrain from any further comments about it. Just know everyone that worked here was very professional, courteous, and friendly. Even after they discovered they had misquoted me FAR below the market value of the items I took home with me. Would and most likely will be shopping here again.

called up there looking for a driveshaft that showed in stock on their website. the lady insisted…read moreon getting what type of rear axle I had, even though for this vehicle that was irrelevant information. I reminded her it was the FRONT shaft I was looking for, and she snarkily replies "I've been working here for over 50 years, I know what I'm doing". how embarrassing for her, working at a place for 50 years and still doesn't know parts. She insisted that they did t have the part, and I wasn't going to say anything else. at that point I would much rather give my money to someone else, which I did.

I usually hate the whole car-buying process. But this time felt different. Our sales person, Barry…read moreGurley, made the experience as painless as possible. He's kind and sincere, and really has the buyer's interests at heart. If you ask him an honest question, he'll give you an honest answer. Refreshing! The whole process still takes a long time. But it's a big purchase so that's to be expected. The cars/trucks automatically come with lifetime oil changes and tire rotations, which means you'll save hundreds, if not thousands, of dollars on your new vehicle. We are so glad we bought locally!

A major thank you to Elijah and Josh. As first time truck buyers, we were a little overwhelmed…read more Josh was amazing finding the perfect vehicle to match our needs. No hard sell tactics, just support! We purchased a pre-owned F-150 that was new to the lot and still needed a few service items. Elijah went above and beyond to organize the services and was so communicative! Even when we hit a small snag, the team stepped up and drove us a loaner truck to bring ours in for a quick issue, then drove it back to us. What a great team, and an awesome truck! We are so glad we chose Arrow.

Bought a truck from this place and not even a month later I found out it had a bad purge valve…read more Ended up having to spend almost $500 out of pocket to get it fixed somewhere else because they wouldn't give me a straight time or date to bring it in. Every time I called, it was "we'll call you back" or "try again next week." Super frustrating. I expected better communication and at least some accountability. I like the truck, but the way they handled the issue was unprofessional. Wouldn't recommend buying from them unless you want to deal with problems right after you leave the lot.

Y'all should check them out. They have salesmen who are there to make you feel important and make…read moresure the buying process goes smoothely. They put their customers first and want to earn your business.