If you value honesty, integrity and good customer service, then you're going to want shop somewhere…read moreelse. Scott and James have the used car salesman charm, but they lack professionalism. They do not conduct a mechanical assessment on any of the cars they offer for sale. They place profits and their personal pride over the safety and security of those driving their cars off the lot. I returned a safety hazard of a car to them only after making it clear that they were breaking the law by not disclosing problems with their vehicles. Scott will claim he bought the car back from me, but he came up over $500 short of what I paid him. We trusted Freedom Motors and they let us down.

The main guy that works here is awesome. He is so kind and compassionate about helping you. He…read moretruly wants to get people in a reliable car. He is honest and truly helpful.

Best place in Abilene to buy an affordable car! Mr Pitts is good at pleasing the customer.read more

Can't say enough good things about dealing with Kent Beck Motors in Abilene. Helped my daughter buy…read moreher first car today. We have been looking for a reliable car for months. Dylan (and the team at KB...) were the best. Dylan knew the type of car we were looking for, made a great suggestion and we made the deal. Thanks, Kent Beck Motors! We'll be back and we'll pass along the recommendation!

Easy to deal with on the sales end, quick and painless. That being said, do a thorough inspection…read morebefore bying. Its obvious they dont. Ive had several issues in less than 1200 miles. Im not whining about it, I knew I was buying a used truck. Also, when doing some work on it I found a mouse nest in the air box and a little " jerryrigging" to keep to keep it from throwing a code. I think they probably got it this way, but they certainly didnt check it out much before selling it.

I just wanted to take the time to share my experience with Lawrence Hall Chevrolet-Buick-GMC…read more I recently purchased a used 2023 Cadillac Escalade from them, and let me tell you how great Chris Chorn, the salesman from the used vehicle department, was. I'm from Arizona and found the vehicle on CARFAX, so I contacted the dealership. They transferred me to Chris, and right off the bat, he sent me really detailed pictures and videos of the car. That way, I wouldn't make the trip and end up disappointed over a scratch or something similar. He was completely honest about the car having a ding on the back and a cracked windshield, but assured me the windshield would be replaced if I bought the vehicle. Two days later, after great communication, I drove to Texas, and the car looked exactly as he had shown and described. I finally met him in person (he's a really outstanding guy), and he encouraged me to take it for a spin before buying. It drove amazingly. Unfortunately, the windshield technician brought the wrong windshield glass and couldn't replace it that same day, so Chris promised to send me a check for $620--the amount they were quoted by the replacement company. (Which I did) We went through finance, where I got GAP coverage and everything I wanted, without any pressure whatsoever. As a 39-year-old who's bought more than a dozen cars from dealerships, this was by far the best experience I've ever had. Thank you to Chris Chorn in sales and Lance Willson in finance for making this deal and experience beyond great. 10/10

Could not be happier with our experience. Adam K. at Lawrence Hall Chevy was by far the easiest…read moresalesperson I've ever worked with. I saw a pre-owned car online and messaged the dealership, and Adam responded immediately. He was extremely responsive and helpful with all of my questions. I explained that we live a few hours away but were very interested in the car. We set up a time and date to come see it, and Adam made sure the vehicle was inspected and fully detailed before we arrived. He didn't pressure us to look at other cars, didn't try to upsell anything, and was genuinely just a nice guy. After a quick test drive, my husband decided to buy the car. We were walked over to the F&I department to handle the paperwork. They knew we were coming in with our own financing and never once tried to upsell or push their financing options. The whole process was quick and painless--we were in and out in no time. Long story short: great customer service, fair pricing, and extremely easy to work with. Highly recommend Adam K. and Lawrence Hall Chevy.

I tell you at Best Buy auto sales is the best place to get your cars there is no stress down…read morenothing Luis is a very very kind man he's a God man and I am very happy I have bought three vehicles from him His mother helps him a lot she's a wonderful person is there just a great big happy family and people that written him down and his family they ought to be ashamed of their selves they need to go cover their heads up but you know how Luis I love you guys so much May God bless you and your family

Louis is a greedy selfish lying individual who sold me a 2001 Honda civic ex 5 speed that I paid…read moretwice what it's worth, $3,475 with almost 200,000 miles on it and il the oil pump went out spun a rod bearing and ruined the motor. He then still wanted $1700 dollars from me. Lmao a 2001 with 200,000 miles is no where near worth $6000 dollars, and is broke down ready for the scrap yard.lol he still came and took the car from me after paying almost $4000 dollars for a key. Which he still wanted the key back. Why so you can rig it up an resell it to someone who is desperate like I was lmao. He buys cars from an auction an sells then for twice what he paid. You have a family, a baby on the way... having a hard time... he will take all the money you will give him and let you take off in a vehicle that well break down or leave you and your family stranded then still ask for more money. Not to mention his mechanic is a pos he riggs it so you can drive away then your not their problem as long as he gets his money. Lol he has kids too. Would be shitty if someone did his family that way. What a greedy pos. Lol I tried to post pics of the pos he sold me but the site won't let me.plz Kelly blue book the car before he finances you for 3 times what the car is worth when it's probably gonna break down within a month!!!

I usually hate the whole car-buying process. But this time felt different. Our sales person, Barry…read moreGurley, made the experience as painless as possible. He's kind and sincere, and really has the buyer's interests at heart. If you ask him an honest question, he'll give you an honest answer. Refreshing! The whole process still takes a long time. But it's a big purchase so that's to be expected. The cars/trucks automatically come with lifetime oil changes and tire rotations, which means you'll save hundreds, if not thousands, of dollars on your new vehicle. We are so glad we bought locally!

A major thank you to Elijah and Josh. As first time truck buyers, we were a little overwhelmed…read more Josh was amazing finding the perfect vehicle to match our needs. No hard sell tactics, just support! We purchased a pre-owned F-150 that was new to the lot and still needed a few service items. Elijah went above and beyond to organize the services and was so communicative! Even when we hit a small snag, the team stepped up and drove us a loaner truck to bring ours in for a quick issue, then drove it back to us. What a great team, and an awesome truck! We are so glad we chose Arrow.

I don't understand why they even have an online appointment system. Again I've been sitting in the…read morewaiting room for over an hour past my "confirmed" appointment time and they haven't even started to service my vehicle. This has happened before. One thing for sure, this is the last time I'll waste my time here.

Love the service department at Star Chrysler Jeep Dodge. A few years ago, my Uconnect system kept…read moreshutting down with an error message. I took it to three dealerships in California and no one could figure out. I was staying in Abilene for a few months and it was really bothering me so I took it to Star. They figured out in 15 minutes that it was a radio software upgrade that was needed and fixed it. 15 MINUTES!!!! The service staff is super knowledgeable! Fast forward to this week, the same issue started again and I took it to them again and they updated all of the software and reset my radio. Dalton, my service rep, was very attentive and helpful. I totally recommend this dealership for service!